2/10 不太好
2025 年 8 月 18 日
Not Satisfied
I have stayed in plenty of hotels but this one was interesting. 1st my door was locked by the lock bar on top. Then noticed that the fan didnt work for the small kitchenet stove top. The mirror in the bathroom was rusty and hard water stains & the sink area was not cleaned properly. There was soap scum still on the counter, as if no one scrubbed it clean. Bc the fan wasnt working it made the room smell when we would cook the slightest thing, like ramen. We tried opening the window but was only able to open it about a 1/8" out. Which is understandable for safety reasons. The bed was hard and made our backs hurt. When we asked for extra towels and shampoo (which wasnt in the room per the new law) it was fine. Kevin was real nice and welcoming. After the first night we got a knock from housekeeping. Asking if we were staying or leaving. I was confused but told her we are staying. Then get a phone call that we arent allowed to stay another night cz its fully booked. I was confused cz we booked for 2 nights. I went to front desk & spoke to some lady who was rude. I tried showing her proof that i paid for 2 nights but she didnt want to look at my email but wanted to show me her monitor. It was annoying until finally i told her my name the 2nd time, she said "oh crap" & said sorry but yeah. Youre right. It was such a hassle and apologized for my temper. I dont think we will be staying here ever again.
Jennifer
Jennifer，2 晚旅行
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