Pet friendly and cheap daily rate for the area. Everything is extra money- changing linens, toilet paper, etc. AC works great, beds aren't bad, but rooms are more wiped down than cleaned. I went out and bought a few supplies to clean for my week stay. And bring shower shoes!
Christina
Christina,7 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 2 日
The check out lady was rude for no reason at all. The guy that checked us in was the opposite very helpful and help out you the check out lady need to be like the guy and not be rude
Jonathan
Jonathan,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 18 日
Not Satisfied
I have stayed in plenty of hotels but this one was interesting. 1st my door was locked by the lock bar on top. Then noticed that the fan didnt work for the small kitchenet stove top. The mirror in the bathroom was rusty and hard water stains & the sink area was not cleaned properly. There was soap scum still on the counter, as if no one scrubbed it clean. Bc the fan wasnt working it made the room smell when we would cook the slightest thing, like ramen. We tried opening the window but was only able to open it about a 1/8" out. Which is understandable for safety reasons. The bed was hard and made our backs hurt. When we asked for extra towels and shampoo (which wasnt in the room per the new law) it was fine. Kevin was real nice and welcoming. After the first night we got a knock from housekeeping. Asking if we were staying or leaving. I was confused but told her we are staying. Then get a phone call that we arent allowed to stay another night cz its fully booked. I was confused cz we booked for 2 nights. I went to front desk & spoke to some lady who was rude. I tried showing her proof that i paid for 2 nights but she didnt want to look at my email but wanted to show me her monitor. It was annoying until finally i told her my name the 2nd time, she said "oh crap" & said sorry but yeah. Youre right. It was such a hassle and apologized for my temper. I dont think we will be staying here ever again.
Jennifer
Jennifer,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 8 日
beatriz
beatriz,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 1 日
Worst Hotel In Illinois
They claim Hotels.com never made me a reservation so hotel was sold out and I didn’t get a room. The 2 women working front desk were so rude and unprofessional I would never attempt to stay there and I Highly Commend no one staying there.
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 27 日
The place was overly dirty and had stains everywhere. People were smoking and it smelled like it all through our room and it was hard to breathe. I brought it up and nothing was done about it.
Shamahd
Shamahd,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 27 日
It was clean and Kevin he is a great guy but the thing that I didn’t like was that we have to buy the toilet paper. The washing machines don’t work very well I had to pay twice and card only. But other than that good condition we did like it.
Rosa
Rosa,8 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 26 日
Artihsa
Artihsa,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 24 日
TIFFANY
TIFFANY,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 23 日
Marcos
Marcos,7 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 9 日
AWFUL. Check in went ok until w le got to our room. Tub/shower not cleaned, floors slippery
Jason
Jason,5 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 1 日
Roam was ok. Just an average room. There was a bit of confusion with the pet fee. So check in took a bit longer than anticipated.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 20 日
Had to wait 25mins for Check in although there is no que or member waiting in the line. Was asked to wait until morning to get an extra blanket at 9pm in the night! No one available at the desk for check out either at 5am in the morning! Terrible service, will not visit again!
Chaitanya
Chaitanya,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2025 年 6 月 19 日
Bugs and no one at the front desk
John
John,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 6 月 16 日
Andrea
Andrea,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 16 日
We stayed at Woodspring suites Father's day weekend for a bowling tournament which was very convenient because it was right around the corner. The only thing I really didn't care for was receiving a call asking for payment before we arrived to the property, the clerk stated that they were booked and would sale our reserved room if payment wasn't received by 12pm which is crazy because check in starts at 3pm per the property. We were confused and hoping it wasn't a scammed because we have NEVER gotten a call saying our reserved room would be sold if payment wasn't received by a certain time. So if this is the case then the reserve now and pay later option shouldn't be available at this property.
Angel
Angel,2 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 15 日
Niang
Niang,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 14 日
Jifi
Jifi,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 6 月 13 日
The floors in both rooms were extremely sticky, there was dog treats in our pull out couch and the bathtub in one of the rooms had a very large clump if hair stuck to the floor of it, and both rooms smelled like very old mop water... it took me forever to get checked in because they couldnt find my reservations, after i was on and off the phone with the hotel and expedia because they were sold out of the room i had already paid for.... not sure how that happened if they were available when i paid for them..? But the staff was nice and gave us a free towel trade in..... 🙄 def wont be staying here again...
Chelsea
Chelsea,2 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2025 年 6 月 11 日
Too expensive for poor services
We asked for an early check in but didn't get there early - first room wasn't even serviced. Second room was midserviced. Elevator never worked (4th floor) and wifi inoperative the whole time - need a refund....
Keesha
Keesha,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 8 日
2 stars are for the office guy and no roaches. Super chill dude. On the other hand the room has dirty sheets with other peoples hair on pillows and sheets. The ac unit air smelled like dirty mop water. Floors smelled like dirty mop water. Over all we stayed because there was nothing else for the budget. Never coming again!
Brittany
Brittany,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 1 日
This was the first time I stayed at WoodSpring suites n definitely the last. No complementary shampoo/conditioner and I was refused extra towels. Stayed there for two nights n we just wanted fresh clean towels. Our flights were delayed n checked In over the phone. When we finally got there, it was after hours n we had to wait a good 20 minutes until someone came down to let us in. I had to call a second time just to make sure that we weren’t forgotten. I wouldn’t recommend this to anyone.
Maria Monica
Maria Monica,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 29 日
Mark
Mark,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 29 日
Milan
Milan,28 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 27 日
I really enjoyed my stay and look forward to staying again.