Amazing experience. The customer service is exceptional. The room was awesome for my big family. The property is pet friendly.
Roseann
1 晚家庭旅遊
10/10
Nicholas
2 晚旅行
10/10
Mark
1 晚家庭旅遊
10/10
Needed a place to stay for the night on a trip home for a family of 5 this was perfect because they offered 3 beds. 1 King and 2 Queens room was spacious and comfortable. Room was clean and tidy! We arrived late at night and the staff was extremely helpful in helping us park our long bed truck since the parking lot was pretty full, he even physically went outside and guided us to the parking spot! Extremely helpful when it’s an unfamiliar area!! Both morning and night staff were super nice and very helpful. Would definitely stay here again!
Katie
1 晚家庭旅遊
10/10
Theresa
1 晚家庭旅遊
10/10
Cary
2 晚旅行
10/10
Great place. Incredibly friendly people committed to delivering a friendly, welcoming, and comfortable guest experience.
Nit inly that, I left a computer charger in the room when I checked out. They texted me and held it for me. So kind. That would never happen at a chain hotel.
Ronald
1 晚旅行
10/10
Mid stop in a long car ride from San Francisco to Seattle. This hotel was perfect. Great staff and very clean. Highly recommend
Allen
1 晚家庭旅遊
10/10
Misty
1 晚旅行
10/10
Christina
1 晚家庭旅遊
10/10
Efren
1 晚旅行
10/10
Great place to stay if you're looking to explore it nearby nature. Downtown Redding doesn't have too much to offer but still a decent amount of fun.
Anthony
2 晚旅行
8/10
It was a nice hotel, just not great.
Kathryn
1 晚家庭旅遊
10/10
The staff member who checked us in was great. I think his name was Alex. We arrived late and he was outside helping guest find parking as the lot does fill up quickly. He was the one who also checked us in. Very friendly and welcoming. Offered us water for our room and ran down a quick map of the space for us. Later when my husband was concerned about parking when having to leave to pick up food he assured us that they would make space for us and not to worry about parking. Upon his return he was out there directing him to a spot to park. After leaving a staff member texted us to inform us that we left a flashlight behind. We were well on our way home and didn't want to cause more work and told them to keep it. We appreciated the gesture and honesty. We visit Redding often as we have family in the are. We'll be staying here from now on. Typically we've stayed at the Sheraton but this is closer to town and just as nice. Thank you for making our stay comfortable!
真實旅客
1 晚家庭旅遊
10/10
Conveniently located in Redding, this jewel of a hotel is just a short walk from a variety of restaurants. If you are traveling, this is a great jump off point to Whiskeytown Recreation Area, Lassen Volcano NP, McArthur-Burney Falls Memorial State Park as well as numerous National Forests and day trips. The hotel has been renovated and the rooms are very nice with comfortable beds. The office staff was wonderful and provided great service. It was hot but the A/C worked great. Would definitely go back!!
James
2 晚好友同遊
8/10
Timothy
1 晚旅行
8/10
JOY
1 晚家庭旅遊
10/10
Warm welcome, fast and efficient check in.
Christina
1 晚家庭旅遊
10/10
Kirsten
1 晚旅行
10/10
What a lovely place to stay! The receptionist was so positive even though it was 100 degrees outside. He had a great smile and welcomed us, offered us water and treats for our pup. Worth a second trip when we can stay longer!
Sandra
1 晚旅行
10/10
The service was amazing, super friendly and helpful. Loved the instant text communication upon booking and the quick response with questions. Only found very minor spots in the bathroom in the ceilings (easy to miss most likely caused by condensation). Carpets seemed a bit cruddy but the room was nicely renovated. The complimentary water and snacks were just a nice gesture!