We loved the hotel. The only complaint I have is that they charge a resort fee. The pool was closed, I didn’t use the phone in the room and it wasn’t cleaned while we were there. I don’t understand why hotels charge a resort fee on top of what the room charge is.
Room smelled like cigarette smoke
The floor and our room smelled like cigarette smoke, probably from the casino. I've stayed at other casinos where the rooms didn't smell like smoke from downstairs. Was not a fan.
Run Don't Do It So Many Better Choices In Vegas
So i get to the hotel to notice a bunch of cockroaches running around that was awesome.(not really) I am given room keys with no warning on being placed into a smoking room which made it hard for me to breathe room. I went back down only for them to tell me they have no non smoking rooms. I highly doubt they ran out of non smoking rooms. Very poor customer service and i will never stay at the Palace Station again nor will they see any of my money for gambling or anything else. Also i will no longer be bookong through hotels.com as they were also unable to help me when i chatted into them.