Upon arrival at 6:00 pm we were informed that the hotels air conditioning was out and we had been moved to a neighboring Hampton Inn. No attempt was made to contact us in advance, nor were any concessions offered.
We declined this offer as we were not going to pay the same rate for a Hampton inn with minimal amenities.
I am still working with hotels.com to try to get my money refunded because it was a non-refundable rate.
The management of this hotel left a desk clerk with no ability to actually “fix” this issue for guests and was unreachable.
The “Curio” designation should not be given to this hotel.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 4 日
So so.
AC in room was not working the 2nd day. Tried to call front desk, no one answered. Bathtub is tough to get in and out of and very slippery, good pressure but very difficult to get a good temperature. Tub filled up with water on just shower as well. Bed was comfortable and room was clean.
Tracy
Tracy,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 1 日
Brittany
Brittany,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 5 日
Terry
Terry,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 13 日
Michael
Michael,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 1 日
I liked the decor and the staff were very friendly and helpful.
Kimberly
Kimberly,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 1 日
Linda
Linda,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 31 日
We booked a room here for our 25th anniversary because we stayed here for our honeymoon. They gave our room away and offered us a lesser room. We will not be back
Douglas
Douglas,1 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2025 年 5 月 30 日
Staff was helpful, but property and amenities were not worth the price
Bobby
Bobby,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 28 日
HIROAKI
HIROAKI,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 21 日
The building is great and Ronnie at the front desk made the whole experience worthwhile, but there was no hot water and my bathroom door was broken. The rooms and hallways are rough around the edges. With water damage on the ceiling. Feels like they put more effort into the lobby. Even the front door is full of cobwebs. But, it's an interesting historical building. I think they will need a lot of money to get it up to the standard it should be. Seems like they are understaffed as well.
Seth
Seth,1 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 19 日
It was a nice stay and as others said the valet was a highlight.
Sarah
Sarah,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 18 日
Lauren
Lauren,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 13 日
Ronald
Ronald,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 11 日
Quiet
Parking Expensive
Breakfast Expensive
Steve
Steve,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 4 日
James was amazing! It was 2:30am when I got to the hotel. I was exhausted and alone. I called and told him I was on the way, I got lost on the way. He answered the phone every time and helped me find my way to the hotel. I just can't thank him enough for his kindness! Also your valet drivers are excellent! Every single one of them, but the was a young black eoman-and she was phenomenal! She met me with an umbrella, patiently waited for me to get out of the car. I just appreciated her kindness so much as well as Matthew and Patrick!
Dionne
Dionne,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 3 日
Great place, very beautiful
Tess
Tess,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 2 日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 27 日
It is an experience that fits perfectly into a weekend exploring Cincinnati. Worth every penny. Our room was gorgeous. Staff was friendly and helpful. We loved the valets and their knowledge of the area.