After arriving at the room, I lost my cell phone cable and the reception staff did not respond to what happened and they charged my credit card for more than $2000. They also do not know what happened. It was a very bad experience.
JOSE F JUAREZ
JOSE F JUAREZ,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 2 月 25 日
John
John,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 2 月 23 日
Cody
Cody,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 22 日
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Jacob
Jacob,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 20 日
Service was unbelievable made me very happy and comfortable whatever problem they fix it right there on the spot I give them 20 stars
Dewitt
Dewitt,1 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2025 年 2 月 18 日
Terrible service messed up the whole experience for me.
Jacoby
Jacoby,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 17 日
Trayshon
Trayshon,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 2 月 17 日
We reserved a room with a whirlpool bath for Valentine's Day and called twice informing them of a late check-in. They still gave the room away and gave us a room with no heat. Then the next day they changed our room to a room with a whirlpool bath that had no hot water.
Brent
Brent,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 2 月 16 日
DOH!
Tried to put us in a regular room instead of the premium one we booked; fixtures in the bathroom were broken; jetted tub didn’t work; didn’t have hot water…valet took nearly an hour to retrieve our car. VERY disappointing stay, as we’ve stayed there before without issue
Matt
Matt,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 2 月 16 日
Shannen
Shannen,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 16 日
Mark
Mark,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 16 日
Quiet room, good location
Janice
Janice,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 9 日
Lukas
Lukas,3 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 2 月 2 日
The bathtub was not clean (lots of hair), and the drain didn’t work.