After arriving at the room, I lost my cell phone cable and the reception staff did not respond to what happened and they charged my credit card for more than $2000. They also do not know what happened. It was a very bad experience.
JOSE F JUAREZ
1 晚浪漫之旅
8/10
John
1 晚旅行
6/10
Cody
2 晚旅行
10/10
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Jacob
1 晚旅行
10/10
Service was unbelievable made me very happy and comfortable whatever problem they fix it right there on the spot I give them 20 stars
Dewitt
1 晚浪漫之旅
2/10
Terrible service messed up the whole experience for me.
Jacoby
1 晚浪漫之旅
10/10
Trayshon
1 晚旅行
2/10
We reserved a room with a whirlpool bath for Valentine's Day and called twice informing them of a late check-in. They still gave the room away and gave us a room with no heat. Then the next day they changed our room to a room with a whirlpool bath that had no hot water.
Brent
2 晚旅行
4/10
Tried to put us in a regular room instead of the premium one we booked; fixtures in the bathroom were broken; jetted tub didn’t work; didn’t have hot water…valet took nearly an hour to retrieve our car. VERY disappointing stay, as we’ve stayed there before without issue
Matt
1 晚旅行
4/10
Shannen
1 晚旅行
10/10
Mark
1 晚旅行
10/10
Quiet room, good location
Janice
1 晚旅行
10/10
Lukas
3 晚商務旅行
6/10
The bathtub was not clean (lots of hair), and the drain didn’t work.