My husband and I decided to take a day trip and spend the night in Fredericksburg and booked this hotel the day before our stay. They had one room available. We checked in, and were in our room less than 5 minutes before departing. The carpet/rug was dingy and tattered, with one corner that was rolling upwards- and faced the entry to the bathroom- a huge tripping hazard. The shower had mold in it and we did not feel comfortable staying there, given the current pandemic and need for absolute cleanliness. I immediately called Stephanie, the lady working reception and asked her if she would refund us the charge as we were not going to be staying. She said no they could not do that as we were within the 10 day cancellation period. I told her that we just booked last night and we weren’t in the room and the state of the room was not clean like we expected and that we did not want to take the risk in staying there and she refused to credit our card for the amount of the room. Absolutely unacceptable business behavior.