This is a 3 star at best. We had a suite- no safe in room, had to call down to front desk to get one- no one answered, had to call front desk from cell phone and wait on hold for 5 minutes before someone answered. Bed was hard as a rock. ZERO bathroom amenities. Seriously? No q-tips, shower cap, nothing??? For $500+ night I expect more. Rude and unhelpful front desk staff. Will never stay here again
Lisa
Lisa,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 11 日
Needs improvement
First room the thermostat wasn't working properly (way too hot). Second room still hadn't been turned down (messy bed & towels on bathroom floor). Third room was great, though the shower ONLY was really hot, there was no way to get it to cool down
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 10 日
Signia stay during the Jazz Fest
The Signia is investing in upgrades so I expect continued improvements over the next year.
Overall it was comfortable and I will return.
Would appreciate ceramic cups and glass water / wine glasses. Paper cups wrapped in plastic didn’t do justice to the excellent Nespresso provided .
Quality bedding and amenities- love the pool!
The Lobby Bar has an excellent staff. The food offerings are quite limited - I hope they expand their offerings in the future as the kitchen is talented.
Janet
Janet,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 10 日
I was really disappointed in this property. I’ve seen so many ads for it,
Rebecca
Rebecca,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 1 日
Michael
Michael,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 1 日
Great "staycation" but the rooms need a face-lift.
It was our 2nd time staying in this hotel. We enjoy the pool and convenience of the location. Our room was different from the first time we stayed. This time, you could see it definitely needed an upgrade. For the amount charged, I expected our room to be as nice as the first time we visited. Its a very nice hotel, but the rooms need to renovated, our room had a lot of "wear and tare" and the furniture was very out dated and damaged. We would like to do this once during the summer for a "staycation" and will come back again, hopefully the rooms get upgraded soon.
Nadine
Nadine,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 29 日
LiLi
LiLi,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 25 日
MICHAEL
MICHAEL,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 19 日
Great hotel and experience
Excellent room with a beautiful view. Quiet hotel with spacious room.
Kashina
Kashina,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 15 日
Wil
Wil,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 4 日
Noe
Noe,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 3 日
Fantastic stay in downtown San Jose
Fantastic stay, beautiful lobby, spacious and modern room, excellent service, great restaurant and bar within lobby.
Priti
Priti,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 25 日
Jason
Jason,4 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 20 日
The hotel was lovely. The staff was friendly. Our only concern was that the woman’s bathrooms in the bar area constantly had issues this time and last time.
MARI
MARI,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 18 日
Kate
Kate,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 1 日
Everything good especially the staff; however disappointed no pool service and the bed & pillows were hard as a rock & uncomfortable! Could not sleep & finally checked out very early.
Natalie
Natalie,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 27 日
Diana
Diana,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 22 日
Beyond excellent!
Fantastic staff; Fantastic locations, and beyond expectations comfort and room. I cannot say enough about every aspect of this hotel. Every staff member you meet greets you with a smile and willingness to assist. The rooms are palatial.
Matthew J
Matthew J,4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 15 日
Joan
Joan,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 13 日
Service, hotel and valet parking was all wonderful.
Nayansey
Nayansey,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 12 日
Eric
Eric,1 晚旅行
Orbitz 真實旅客評語
10/10 好極了
2025 年 5 月 12 日
Room was quiet at night and comfortable to sleep. Also surprisingly spacious! Staff was welcoming and helpful too. I would stay here again if I was in town for a concert and didn’t want to drive back to SF. The lobby was also clean, aesthetic and had plenty of seating areas to hang out.