The check in - was slow and shocked we had to leave the hotel and enter through another door, unable to access the main hotel from our room.
Our room - itself was horrific, not what we booked at all and was very small with ceiling falling down, carpet upturned and marks covering the walls. Bathroom was clean but there was no seal bottom of shower door so flooded the bathroom and into bedroom carpet. The bed is a very small double and barely fits two small people so good luck if you are larger.
Breakfast - is literally some juice, coffee, croissants, museli and cornflakes with some ham and cheese, very packed and the breakfast times are 8-10 not 7-10 as shown online.
Check out - the staff was replying to email for 5 minutes before just asking for the room key card, didnt even ask how stay was etc.