1. The staffs not very tentative to our needs, gave poor instructions to room. We were looking for 16th floor and the elevator only has15 floors.
2. The lights in the room very dim and some lights didn’t even work.
3. The TV connection was not stable and hang at times.
4. The water pressure sometimes passable and often weak.
5. We stayed for 4 nights and only got 2 bottles of water the first day. It was not refill on daily cleaning.
6. The coffee was bad.
Overall, I expected more from W hotel.
A Sheung Yan
A Sheung Yan,4 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2022年1月6日
Worst hotel I’ve lived in my life, sofa is broken, I asked them they said they are going to get new sofa later on, so what about me ?? My room is not on sale or anything, and 2 bedroom 1 bathroom should be point out before booking this room because 1 bathroom is not enough, and everything else is expensive at this hotel
Muy recomendable
Zona céntrica y el hotel muy bonito y con excelente servicio
David
David,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月1日
two days at the end of 3 weeks in the USA
Staff very friendly and attentive
Housekeeping could improve but overall excellent
William
William,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月28日
Lachlan
Lachlan,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月10日
Nicole
Nicole,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月21日
Anish
Anish,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月18日
Jungwoo
Jungwoo,8 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月17日
Sofrível
Prédio antigo, atendimento sofrível, conheço vários W no mundo, esse está completamente fora do padrão, Vc nem consegue lavar as mãos na pia do banheiro, torneira minúscula, carpete com mau cheiro e muito mais.
Rafael
Rafael,6 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月16日
HI HAT
HI HAT,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月11日
Louise
Louise,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月10日
Martell
Martell,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月10日
My stay at the W Los Angeles Beverly Hills was remarkable. From the nice staff and clean hotel to the awesome restaurant and pool area, I would give this hotel a 10/10. It is also in a walkable area with many restaurants and grocery stores. Very nice cozy and safe area. Moving forward I’ll be staying at this hotel when come to LA.