Carpet was stained everywhere. The bed was terrible. The window had its casing removed…
Hotel was great location and hotel staff were extremely friendly. Rooms were noisy but…
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
機場接送的費用為每人 EUR11 (單程)
2 至 11 歲兒童的機場接送費用為EUR11.00 (單程)
住宿使用消毒劑進行清潔；經常有人接觸的表面會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
住宿在前一組旅客退房後，將等待至少 72 小時才會接待下一組旅客入住相同的房間。請注意，不同國家和不同住宿的文化規範和旅客規定會有所不同，顯示的規定是由住宿業者提供。
在相同住宿地點/住宿日期超過 8 間客房的團體預訂可能有特別的取消規定或收費。
Never disappointed, very close to train station so convenient to restaurants, zoo & shopping When in Antwerp DeKeyser that where I stay to clients
david, 1 晚商務旅行, 2019年09月09日
The location was great. Could do with more plates at breakfast. Steps up to hotel entrance not good.
3 晚家庭旅遊, 2019年08月26日
Public rooms are impressive. Location is ideal - c50m from the railway station. Reception staff were friendly. Breakfasts excellent, & promptly replenished by the 2 hardworking staff members. Shoe polishing machine by lifts. The first room I was shown to had a broken window, which was dangerous to open, & I was upgraded to a superior one. There were various problems with the 2nd one - I felt embarrassed to mention them all to the reception staff. They were mainly related to maintenance - if each room had been thoroughly checked before letting guests in, some problems could have been avoided. The 2nd room had an excellent view, but problems with the room included: The safe didn't work. TV - There were only 24 channels, & only 1 in English, no BBC. Plumbing The handbasin leaked & there was no bathplug. Reception didn't have a spare. I feel that for a 4 star hotel the required standard wasn't achieved. More training & staff visits to other hotels of the same star rating could help give greater awareness of guests' expectations.
2 晚旅行, 2019年06月16日
Location excellent and staff very good Safe hotel
1 晚旅行, 2019年05月03日
Helpful and professional staff however very noisy hotel.
2 晚浪漫之旅, 2019年04月04日
Generally was a good Hotel, friendly and helpful staff, I just think the rooms were a bit small for the size of the Beds, no where to put the Suitcase rack.
1 晚家庭旅遊, 2019年03月02日
Great location across the street from Centraal Station. Adult only hotel with a good location right on the main avenue of Antwerp. Friendly service. We were not in the hotel much during our stay but would stay there again next time.
John, 2 晚浪漫之旅, 2019年02月22日
Dated rooms, leakage in bathroom, damaged curtains, but friendly staff and clean.
2 晚旅行, 2018年12月27日
Booked this hotel as the Radisson was full. Hotel looked ok outside but that was only a thin veneer. Despite having paid in advance Reception demanded payment of city tax on arrival. The room was freezing and the single heater unit took several resets to get going. Even then it was only capable of slightly warming the area immediately around it. There was a very unpleasant odour of drains in the room, and thinking the smell was probably due to dried out u bends I ran the taps in the bathroom. This reduced the smell but led to the discovery that the bath water came out of the taps a muddy brown colour.
Euro-traveller, 1 晚旅行, 2018年11月21日
Good location in the city centre. Good breakfast clean and comfortable rooms. Issues with parking as we had a tall car.
1 晚旅行, 2018年10月23日