I gave this review 3/5 only because I booked this particular hotel for Mother’s Day so I could enjoy the hot tub, breakfast and comfortable bed as I have before. When I asked the front desk about the pool hours, I was never informed the hot tub was closed. That was the main purpose for my reservation. When I expressed my disappointment at check out, the front desk lady said “there was nothing she could do.”
BRITNEY
BRITNEY,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 8 日
Well stay again if in the area
My husband, 4 year old daughter and myself enjoyed the heated indoor pool. The room was clean, staff was great.
Sherri
Sherri,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 6 日
Not budget friendly, but clean & safe.
Parking was a little expensive per day, breakfast is not free and the pool wasn’t up and working. The front desk staff were rude and unfriendly. The hotel is clean & I felt safe with my children.
Danielle
Danielle,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 5 日
Very clean and comfortable.
Laura
Laura,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 4 日
Jeanna
Jeanna,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 3 日
Mohammad
Mohammad,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 3 日
Nice hotel
Hotel has improved over the last year. My only concern is that there are no stairs leading to the guest rooms. I had a third floor room but I had to wait almost 10 minutes for an elevator after a long and tiring day of travel. A large group was meeting there. Need access to stairs- it also feels like a fire hazard. Otherwise the staff was helpful and the place was clean.
真實旅客
3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 1 日
Tom
Tom,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 4 月 29 日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 27 日
The customer service was good but the room had a musty smell and bed was uncomfortable. Only had one sheet and the pillows were bad.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 27 日
William
William,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 22 日
Jordan
Jordan,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 4 月 15 日
Annika
Annika,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 14 日
Joy
Joy,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 4 月 14 日
I wish that I would have seen that the pool was closed
Lamar
Lamar,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 9 日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 7 日
Crysta
Crysta,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 6 日
Wouldn’t recommend
The pool was closed and this was not disclosed before booking. Additionally, the staff was extremely rude but in their defense they seem to be extremely under staffed. I called to ask for more towels and was told the person who gets those was on a shuttle run. Just severely displeased with the entire experience.