I gave this review 3/5 only because I booked this particular hotel for Mother’s Day so I could enjoy the hot tub, breakfast and comfortable bed as I have before. When I asked the front desk about the pool hours, I was never informed the hot tub was closed. That was the main purpose for my reservation. When I expressed my disappointment at check out, the front desk lady said “there was nothing she could do.”
BRITNEY
1 晚旅行
10/10
My husband, 4 year old daughter and myself enjoyed the heated indoor pool. The room was clean, staff was great.
Sherri
1 晚家庭旅遊
6/10
Parking was a little expensive per day, breakfast is not free and the pool wasn’t up and working. The front desk staff were rude and unfriendly. The hotel is clean & I felt safe with my children.
Danielle
2 晚家庭旅遊
10/10
Very clean and comfortable.
Laura
1 晚旅行
10/10
Jeanna
1 晚家庭旅遊
10/10
Mohammad
1 晚旅行
8/10
Hotel has improved over the last year. My only concern is that there are no stairs leading to the guest rooms. I had a third floor room but I had to wait almost 10 minutes for an elevator after a long and tiring day of travel. A large group was meeting there. Need access to stairs- it also feels like a fire hazard. Otherwise the staff was helpful and the place was clean.
真實旅客
3 晚商務旅行
10/10
Tom
1 晚商務旅行
4/10
真實旅客
1 晚旅行
6/10
The customer service was good but the room had a musty smell and bed was uncomfortable. Only had one sheet and the pillows were bad.
真實旅客
1 晚旅行
8/10
William
1 晚旅行
10/10
Jordan
1 晚商務旅行
4/10
Annika
1 晚旅行
10/10
Joy
1 晚家庭旅遊
4/10
I wish that I would have seen that the pool was closed
Lamar
1 晚商務旅行
6/10
真實旅客
1 晚家庭旅遊
2/10
Crysta
1 晚家庭旅遊
2/10
The pool was closed and this was not disclosed before booking. Additionally, the staff was extremely rude but in their defense they seem to be extremely under staffed. I called to ask for more towels and was told the person who gets those was on a shuttle run. Just severely displeased with the entire experience.