The Condado Plaza Hotel

4.0 star property
Beachfront resort with pool bar, near Condado Beach

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Photo gallery for The Condado Plaza Hotel

2 outdoor pools, pool umbrellas, sun loungers - The Condado Plaza Hotel (San Juan)
Coffee shop - The Condado Plaza Hotel (San Juan)
Exterior - The Condado Plaza Hotel (San Juan)
Beach/ocean view - The Condado Plaza Hotel (San Juan)
Aerial view - The Condado Plaza Hotel (San Juan)
Overlooking the pristine white sand of Condado Beach, The Condado Plaza Hotel offers a refreshing retreat. Dip into the 2 outdoor pools or snorkel in the turquoise waters, and unwind with sun loungers and a swim-up bar. Savor American cuisine at one of two on-site restaurants, work out at the 24-hour gym, or explore shopping on site.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Gym
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • 24-hour fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Valet parking
  • Self parking
  • Children's pool

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Refrigerator
$207 nightly
The total price is $225
Dec 14 - Dec 15
Total with taxes and fees

Room options

Available filters for rooms
Showing 14 of 14 rooms

Room, 1 King Bed, Accessible, Bathtub

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
  • 277 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 290 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(29 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
  • 390 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Oceanfront

7.8 out of 10
Good
(79 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
  • 390 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Oceanfront (Penthouse)

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 1194 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Bay View

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
  • 277 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
  • 277 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Jetted Tub

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 690 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed, Oceanfront

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 1072 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

7.4 out of 10
Good
(46 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 390 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Oceanfront

7.6 out of 10
Good
(71 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 390 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Bay View

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 290 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Room, 3 Bedrooms, Oceanfront (Penthouse)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
  • 3562 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

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About the neighborhood

Map
999 Ashford Avenue, San Juan, 00907

What's nearby

  • Condado Beach - 1 min walk - 0.2 km
  • Parque La Ventana al Mar - 10 min walk - 0.9 km
  • Casino del Mar at La Concha Resort - 14 min walk - 1.2 km
  • Pan American Pier - 17 min walk - 1.5 km
  • Distrito T-Mobile - 18 min walk - 1.5 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 20 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Fogo De Chao - ‬10 min walk
  • ‪Havana Bar & Grill - ‬4 min walk
  • ‪Cafe Caribe - ‬2 min walk
  • ‪New Taste - ‬6 min walk

About this property

The Condado Plaza Hotel

At The Condado Plaza Hotel, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just steps from Condado Beach. 2 outdoor pools provide a splash of fun, and guests can also take advantage of a 24-hour fitness center. Dining choices include 2 restaurants and the bar is a great place to grab a cold drink. Other highlights include a poolside bar, a children's pool, and a snack bar/deli. The pool and helpful staff get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 281 units
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
LOCAL_PARKING

Parking

    • Onsite self parking (USD 25.65 per night; includes in/out privileges)
    • Onsite valet parking (USD 31.22 per night)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Waterslide
  • Playground
  • Childcare in room (surcharge)
  • Grocery/convenience store

What to do

  • On the beach
  • Kayaking
  • Snorkeling
  • Shopping
  • Pool table
  • Free bicycles nearby
  • Ecotours nearby
  • Golfing nearby
  • Cave exploring nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Ziplining nearby

Working away

  • 2 meeting rooms
  • Conference space (6449 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • 1 building/tower
  • Built in 1963
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • 2 outdoor pools
  • Waterslide
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Lockers available
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Starbucks - This coffee shop serves light fare only. Open daily.
Aqua Bar - This bar is located by the pool. Guests can enjoy drinks at the bar. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 38.15 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness center access
    • WiFi access (may be limited)

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 7 to 25 per person
  • Early check-in can be arranged for an extra charge of USD 60.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 75 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Self parking costs USD 25.65 per night with in/out privileges
  • Valet parking costs USD 31.22 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Condado
Condado Hilton
Condado Hilton Plaza
Condado Plaza
Condado Plaza Hilton
Condado Plaza Hilton Hotel
Condado Plaza Hilton Hotel San Juan
Condado Plaza Hilton San Juan
Plaza Condado Hilton
Plaza Hilton Condado
Condado Plaza Hotel San Juan
Conrad San Juan Condado Plaza Hotel San Juan
San Juan Conrad
Condado Plaza Hilton Resort San Juan
Condado Plaza Hilton Resort
The Condado Plaza Hilton
The Condado Plaza Hotel Resort
The Condado Plaza Hotel San Juan
The Condado Plaza Hotel Resort San Juan

Frequently asked questions

Does The Condado Plaza Hotel offer free cancellation for a full refund?

Yes, The Condado Plaza Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Condado Plaza Hotel?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at The Condado Plaza Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Condado Plaza Hotel?

Yes. Self parking costs USD 25.65 per night. Valet parking costs USD 31.22 per night. Electric vehicle charging is available.

What are the check-in and check-out times at The Condado Plaza Hotel?

Check-in start time: 4 PM; Check-in end time: midnight. There's a charge of USD 60.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 75 (subject to availability). Express check-out and contactless check-out are available.

Is there an onsite casino at The Condado Plaza Hotel?

No, this resort doesn't have a casino, but Casino del Mar at La Concha Resort (15-min walk) and Sheraton Casino (16-min walk) are both nearby.

What is there to do at The Condado Plaza Hotel and nearby?

Have fun with onsite activities like kayaking and snorkeling. Additional recreation nearby includes spelunking and ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the resort's other amenities, which include a waterslide and a 24-hour fitness center. The Condado Plaza Hotel also has a garden.

Are there restaurants at or near The Condado Plaza Hotel?

Yes, there are 2 onsite restaurants, featuring pool views and poolside dining.

What's the area around The Condado Plaza Hotel like?

The Condado Plaza Hotel is on Condado Beach in Condado, a short 19-minute walk from Pan American Pier and 15 minutes' walk from Casino del Mar at La Concha Resort. The local area is walkable and popular for its beaches.

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The Condado Plaza Hotel Reviews

Reviews

8.0

Very Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Restaurant
View
Beach
Food
Amenities
Elevator
Bar

What guests liked

  • The pool area was great, well-kept, and offered a swim-up bar, private beach access, and pleasant views. (122 reviews)
  • The beach was a highlight with direct access, calm and clean water, and stunning views. (94 reviews)
  • The hot tub was a highlight, with many guests enjoying its relaxing and enjoyable experience. (13 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Staff was great and really made the stay wonderful
Cynthia, 1-night trip

10/10 Exceptional

The bartenders were very friendly, staff were courteous and helpful. Rooms were clean. Outside area and pools were nice.
Tiffany, 3-night trip

10/10 Exceptional

Room view was amazing, swim up bar was also amazing. The piña coladas were 10/10 .
Kimberly, 1-night trip

8/10 Very good

The view from our room was fantastic as was the amenities at the swimming pool. You could walk down to the beach in just a few steps or stay by the pool, and enjoy the swim up bar. The beds were comfortable, but the only negative was the room service kept making the beds with the sheets at my feet too short and the sheets would ride up in the middle of the night. Otherwise, this hotel is a great stay in and outstanding location on the Condado
Martin, 5-night trip

10/10 Exceptional

Enjoyed the stay easy registry and check in
Lyshel E, 3-night trip

10/10 Exceptional

Absolutely, stunning property great restaurants, and great shopping
Rebecca, 4-night trip

10/10 Exceptional

I love that the beach was easy access from the pools in the hotel.
Zakiyyah Antoinette, 4-night trip

6/10 Good

The room needs major updating. Old electric plug ins sparked. The house phone didnt work, The decor is outdated and worn. No USB plugs. The staff was great. The common areas are in good condition, the pool lovely. The waitstaff at the pool very nice. A dehumidifier would be helpful, as the tile floors were so wet from moisture in the air, It was dangerously slippery.
Lorraine, 1-night trip

10/10 Exceptional

Family stayed for over two weeks and it was such great location near restaurants and the beach. Our room was cleaned daily and the desk service was very helpful and attentive. Would definitely stay again and recommend for traveling families.
Wendy, 9-night trip

6/10 Good

Good location
Joyce, 4-night trip

10/10 Exceptional

Good location.
Steven Leonardo, 3-night trip

10/10 Exceptional

Beautiful property walk up beach can’t recommend anywhere else on the island I love this place will be coming back for a third time soon.
Leo, 5-night trip

10/10 Exceptional

Location centrally located to everything on my agenda. Close to beaches, night life, excursions, and restaurants
Felipe, 1-night trip

10/10 Exceptional

The hotels pool and access to the beach is convenient. Hotel is centrally located from all the places i went too. Couldn't of picked a better hotel or location.
Felipe, 3-night trip

10/10 Exceptional

The property was beautiful. Close to the beach. Staff were friendly and helpful.
EUNICE, 3-night trip

10/10 Exceptional

I really love this hotel. This is the second time we stay and love the ocean view and the access to the beach. This is a nice area to stay and walk around. Very close to old San Juan and the airport. Plenty of food options less than 5 minutes away.
Hector, 4-night trip

10/10 Exceptional

The hotel was very convenient and located near restaurants, shops, and pharmacies, all within walking distance. Its central location made it easy to get around. The place was clean, and the staff was friendly and helpful.
Gabriela Lopez, 4-night trip

10/10 Exceptional

The staff was so helpful and the hotel was in a convenient location. I loved having a private beach and several pools at the hotel. The waterfront view was breathtaking
Sakeenah Sophia, 3-night trip

10/10 Exceptional

Housekeeping was on point. Desk service was fast and accommodated my early check in. Hotel was clean and pool and beach was well kept.
Giovanni, 6-night trip

10/10 Exceptional

Loved the view
Yahance, 3-night trip

10/10 Exceptional

The staff at the Condado Plaza Hotel are so sweet and nice. They were very accommodating and pleasant to speak with. Especially the front desk receptionist Cristina. She helped so much. Also Ismael greeted us with a smile, he was kind and very informative. The hotel room was nice and clean. We had a comfortable stay.
Loida, 1-night trip

8/10 Very good

My overall experience was great. My teens had a good time in the pool, and they loved the food. Definity would book this hotel again.
Latoya, 4-night trip

8/10 Very good

Room was a little dingy but the rest of the property was beautiful. Drinks are on the pricey side at the hotel but great bars in the area with better prices.
iris f, 7-night trip

10/10 Exceptional

Customer service was amazing!
Yolanda, 4-night trip

6/10 Good

Staff was super nice! Could do better on cleaning room, hotel is outdated de
Jose Luis Torres, 5-night trip