I reserved two rooms and both were very good. As I said in my other review the best part of the whole stay was dealing with Bianca ( who I called Beyonce in other review). Management better do what it takes to keep her.
Robert
Robert,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 2 日
Had great experience this stay
Stay got off to a great start by being greeted and checked in by Beyonce , I think her name is , who was so cheerful and helpful . She set the tone. All the staff we ran into greeted us every time we saw them. Room was clean , breakfast was good and amenities were nice. But it was Beyonce ( not sure I spelled correctly) that really made the stay. Owner must do whatever it takes to keep her!
Robert
Robert,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 29 日
Bradford
Bradford,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 19 日
Great stay, just hate i missed their happy hour.
Colleen
Colleen,2 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 16 日
Hair on towels in room. I asked front desk and the lady cleaning the rooms to give my room all new clean towels and NO took care of my request.
Donald
Donald,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 11 日
Staff and location was amazing
The rooms were stingy with towels, the water in the faucet and shower head smell like sewage, lastly the room is extremely humid and required constant low temp to reduce the dampness
Samah
Samah,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 5 日
Hollis
Hollis,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 26 日
DARRYL
DARRYL,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 5 日
Aaditya Raj
Aaditya Raj,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 1 日
Albert
Albert,1 晚旅行
Travelocity 真實旅客評語
10/10 好極了
2025 年 4 月 22 日
Angel
Angel,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 13 日
hotel was in a great location. very clean. very friendly staff! my only complaint is that both nights they were out of extra pillows.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 13 日
Bobby
Bobby,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 11 日
Susan
Susan,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 9 日
I selected to king ste because my grandchildren were going to visit. When we arrived they gave us just a king, and we didnt realize it until it took us 4 tries to access the room. The acces keys didn't work and it took over an hour to access the room because we had to go back and forth to the feoont desk. Had to pay extra, it was late and the front desk person was not very helpful.
Cheryl
Cheryl,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 3 日
Juan Ramon
Juan Ramon,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 2 日
Great prorrty
Alice
Alice,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 27 日
Great Customer Service
Olatunbosun
Olatunbosun,2 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 20 日
The hotel is very nice and clean, and the staff gives exceptional customer service.
Rita
Rita,4 晚商務旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 3 月 19 日
Justin
Justin,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 16 日
The staff at reception was very nice and helpful.
Sam
Sam,2 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2025 年 3 月 14 日
They canceled my room!
I was scheduled to stay 2 nights at Fairfield for my Birthday and had great activities planned. All plans we ruined due to Fairfield Inn canceling my reservations at last minute. I had just driven 3 hours to Houston, and was about to go check into hotel when I received a call from Hotels.com letting me know that Fairfield Inn canceled my reservations. I was devastated!! I specifically reserved a Hotel close to where i needed to be for the next 2 days and due to them canceling my reservations my Birthday plans were ruined. Although Hotels.com tried to accommodate by finding me another Hotel, it was much further than I needed to be. To make things worse when I called the Hotel to confirm, they told me that they had No Hot Water!!! I then tried to make another reservation at another Hotel and although they had a room, i had to wait on my Birthday in my car until they had a room available and cleaned. Needless to say, I had a horrible Birthday!