Great hotel. Not the most convenient location, but nice stay and friendly staff.
Sina
1 晚家庭旅遊
10/10
Seulgi
16 晚旅行
10/10
Catherine
3 晚旅行
6/10
Die Unterkunft befindet sich zentral gelegen. Das Check-in war unkompliziert. Auf die Sauberkeit ( Wände und Badezimmer) sollte noch mehr Wert gelegt werden.
My stay at Nena was one of the worst experiences I've had to date, and ive traveled a lot.
Management was aware that they have had repeated flooding issues in the shower. I was not informed of this and I had to spend my saturday morning cleaning out the entire apartment to avoid water-damage.
When informing the property of this and requesting a chat with management I was told to meet them, no one showed up all day (I went twice)
I was also promised to have someone come fix the issue, noting. We had to pile up towels to be able to take a shower.
I then requested a refund and didn’t even recieve a reply.
At the end of the day I was happpy my stay was limited to two nights. I mostly feel for the poor girl working the reception as the management seems to be increadibly irresponsible and unresponsive.
I will issue a BIG WARNING for anyone considering this property and likely then also their other priperities due to the lack of management and oversight.
Anton
2 晚家庭旅遊
8/10
great location between a few train lines
short walk to large shopping district
staff was friendly, available & informed
Joel
2 晚家庭旅遊
2/10
The property is fine for a short stay but it is basic and beds uncomfortable. No functioing Wifi either.
We had several issues with equipment not working and layout doesn't work for a long stay as kitchen in one of the bedrooms, as is the TV which due to basic nature only had two English news channels.
Clean quiet safe and very walkable into town with close grocery stores and public transport.
Iain
7 晚好友同遊
8/10
Apartment was very simple. Plenty of space and big bed.
TV did not work and no one came to fix it,
Very cold and could not get heat. The bathroom wall heater came on at our last night.
Location is great. If you just need a place to sleep then Nena is good.
Lucille
4 晚家庭旅遊
8/10
Ich bin zufrieden nur die Heizkörper
in Badezimmer war viel Staub und es fehlte uns zuerst die Bettbezug, es wurde aber sofort gestellt
Hossein
3 晚家庭旅遊
2/10
Forgot something important in the room. Emailed them 2hrs after check out. No response whatsoever. That is incredibly frustrating and I’m left with the impression that they really don’t give…..a….sh….. Yes, I also tried calling.
Lasse
2 晚商務旅行
10/10
Great place in Mitte. Quite and silent. lose to Alexander Platz. Not far from metro.
Massimo
1 晚商務旅行
8/10
Friendly helpful staff and good communication which is essential as it’s not obvious to find. Excellent location to get you round this wonderful city
Joe
4 晚好友同遊
10/10
Anna U-Raiwan
3 晚旅行
10/10
I loved the staff and how attentive they were. They made the check in process so easy. We did get a bit lost trying to get into the building but they were able to meet us in the front and guide us in. I also appreciated the rooms. The rooms were very clean and neat. We were a a good size group and appreciated the location and the fact that we were able to find them so last minute.
Valeria D
2 晚家庭旅遊
10/10
Talha
2 晚旅行
10/10
Large clean modern apartment.
ERIC
2 晚家庭旅遊
10/10
Andreas
4 晚旅行
10/10
Great location and lovely room with everything we needed although they had an issue with wifi while we were there
Chris
3 晚旅行
6/10
Det var ett fräscht och stort rum vilket uppskattades! Dock fungerade inte Wi-Fi under vår vistelse och täckningen för 5G/4G var obefintlig vilket gjorde att det nästan aldrig gick att surfa på rummet. Sängarna var i hårdaste laget och kuddarna tunnaste laget.
Området boendet låg i var rätt tråkigt, fanns typ inga restauranger eller barer i området och man var alltid tvungen att ta sig någon annanstans för nöjen. Men väldigt smidigt med 3 stationer inom typ 500 meter med olika u-/s-bahn linjer som gjorde att man enkelt kunde ta sig.
Ganska bra utgångspunkt för att ta sig överallt men trist att det inte fanns något av värde i området.
Erica
4 晚旅行
10/10
Grande chambre, immeuble d'habitations calme et entièrement rénové. Toujours quelqu'un a l'accueil pour vous aider et emplacement idéal a 2 pas du centre et des quartiers vivants en S-Bahn et U-Bahn.