2/10 不太好
2025 年 9 月 23 日
Unwelcome wake up
My stay would have been 5 star except for 1 deal breaker which ruined it all. People need a hotel room for one primary reason - sleep!
Check out time is 12:00 pm.
So at 8:30 am - 3.5 hours before checkout - WHY ON EARTH is housekeeping walking up and down every hallway banging on each door (except those with Do Not Disturb) yelling, "Good Morning! Housekeeping!"
Every single door. The loud banging and yells of housekeeping and the guests yelling back, "I'm still in here." Every single room. Why?
So at the front desk I made a complaint that people need their sleep. That's why they checked into the hotel. Whether they are working, traveling, vacationing, or any other reason. It's just wrong to require guests to wake up at 8:30 when check out is 12:00.
The response from the front desk: people get mad all the time but we can still do it unless the do not disturb sign is hanging.
Trust me, those people in rooms with their sign hanging were awoken just the same as everyone else.
EXTREMELY POOR quality for any hotel to treat customers this way.
I hope everyone else who was awoken and disturbed will make the same complaint so hopefully they will stop this policy. Until then I won't be back and I won't recommend anyone else stay there.
Kara
Kara，1 晚商務旅行
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