I paid extra for a corner room and was placed on the 7th floor. I checked in around 10pm and asked for a late check out and was denied. I entered the room and my name was misspelled on the TV, there was also a loud rattling sound coming from the AC unit that never stopped while on. I received a text from the hotel with my name spelled wrong asking if I needed anything, I replied that my name was wrong and provided the correct spelling. The only response I got was "ok" and the spelling was never changed. Then I noticed how loud the room was from automobile noise and sirens outside, it was loud with no option for peace and quiet, playing background the whole time helped. The soap holder in the shower was broken, there was a stain on carpet in the middle of the room, and the mini fridge was loud when running and had to be unplugged. I checked out at their time and there was no one near by trying to get into the room, an extra hour before check out would have made a big difference for.me on such a short stay. I won't be returning.