This experience was terrible, my partner and I spend 30mins cleaning our room because it was disgusting, had to buy new bedding cause questionable stains everywhere, then the worst roaches! I mean like the stay we killed like 8 of them. They refused to give us a refund till we spoke to the manager but the whole stay she was “unavailable” everytime we called or walked to the front. So we were forced to stay because we didn’t want to miss out on the money we spent. We tried to avoid staying in our room to till we come back to have a place to rest our head. Man this truly sucked. But I’m waiting to hear back from Someone to get accommodated for our unpleasant stay here.
真實旅客
4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 14 日
Only problem I had was that the TV wouldn't work. Reported it to the front desk for 2 days. Finally got it fixed the 3rd day.
Randall
Randall,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 10 日
Room was clean and comfortable. The pool and outdoor area were not well kept.
Melody
Melody,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 10 日
Shower
The stay was great for the most part only complaint was the drain in shower the room was horrible would not drain
Shawndrika
Shawndrika,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 10 日
Valerie
Valerie,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 4 日
Jamie
Jamie,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 3 日
Taylor
Taylor,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 29 日
Bed had a canyon in the middle that I rolled into. The sheets had stains on the edge. Food was really good first day, the second day the eggs were mediocre. The staff was very professional and responded quickly to my concerns.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 25 日
Use this site if you want a guaranty for bad exper
My reservation was clearly for 3 ppl 2 adults. 1 child age 12. The sight specifically asks for the age of thebchild infact it will nlt let you proceed to the next step w/o that info. And for 2 adults and a child of 12 it completely perplexes me as too how why those e people would be assigned a room with 1 bed and no other place to sleep he 3rd. Person. Why would a room like that even be offered for this group especially since it is sux a big deal tl give the age of the child???????? So if anyone can explain the idiotic logic in that id be grateful. Also i understand the need for asking about handy cap issues. But i have stayed at a lot lf hotels and NOT ONE TIME have i been told that because the handy cap option was selected (Which was accidental in the first place) that the room was then moved drom a sweat that would sleep 3 comfortably to a room that is for just 2 pll with one bed and no other sleeping option. Everytime we have used hotels.clm there is ALWAYS some issue with our reservations. So already didn't loke using this sight but from now on ill go out of my way to use a different site.
Joe
Joe,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 23 日
Melinda
Melinda,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 21 日
Lisa
Lisa,2 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 21 日
Disappointing
Pros: comfortable bed and pillows, inexpensive, easy parking. Cons: broken ice machine, broken elevator, broken urinal and hand dryer in common area, room keys needed frequent replacing, cheap toilet paper, lukewarm water,
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 8 日
It was good
The pool was a mess probably because of weather issues but that’s my only complaint
Gerald
Gerald,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 27 日
From Odessa
Bed was comfortable. Mirror in bathroom was to low for faucet to work properly.
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 26 日
Da'Layna
Da'Layna,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 26 日
Lisa
Lisa,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 26 日
Diana
Diana,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 25 日
Texas
It was good but the pool was dingy
Belle
Belle,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 24 日
Milagrosa
Milagrosa,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 23 日
Nichole
Nichole,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 22 日
Comfortable bed disappointed in the pool was closed when we first arrived. Was open later the next day. Pool looked green people were in it. We did not get in same thing for the hot tub.