The hotel has 3 separate buildings. If you are in the back building, it is a trek to get to the building that has the breakfast. It would also be an uncomfortable walk to the pool. The alleys between buildings are small and poorly lit. Upon entering the room, there was a strong musty smell. I even felt the need to check the beds for bedbugs before even sitting on the beds. (There weren't any, and the beds did seem like they would be comfortable if you can ignore the musty smell and the dilapidated condition of things.) As I picked up a hand towel from a rack to dry my hands, the rack instantly fell off the wall...there is no way this was not already broken and just balancing. As I attempted to call the front desk, the wire fell out of the phone. I felt like I was in either a comedy or a horror movie. I asked to check out and be refunded. The lady at the front desk was helpful and said she would give the refund, but I would have to call Hotels.com, and Hotels.com would have to call her. I made the calls and we were out of there within 10 minutes.