I was hospitalized for 4 nights, I asked for room service 3 times, but they didn't do it even once.
Ana M
4 晚家庭旅遊
10/10
Roger
1 晚旅行
10/10
Peter
1 晚旅行
6/10
We had to be moved to another room. Air was hardly working and phone would not work.
Marilyn
1 晚家庭旅遊
10/10
Porsha
1 晚旅行
8/10
Alphenis
1 晚商務旅行
6/10
Ants in the bed
Pamela
1 晚家庭旅遊
6/10
Looking at me you would not know I have a disability. I stood in line waiting to register for check in. The guest service rep asked me if I had a question. I told her what I wanted then she walked away and made me wait for the another rep. The other rep walked away as if she was helping someone and never came back. The rep helped 4 other ppl until someone who was in line said, were you next. I waited 30 minutes. She did not assist me until someone else noticed I wasn't being helped. Mysteriously a new rep was at the counter and checked me in with no problem. I'm not going into details regarding my disability but I was in a lot of pain standing there waiting. We went outside to order a drink and was told it was contactless. We asked if it could be charged to the room. She said no. We went back later and over heard someone at the bar outside being told they could charge to the room
真實旅客
1 晚家庭旅遊
6/10
Marsha
2 晚家庭旅遊
10/10
Awesome place right by airport very nice outside area in the back on the water
Joe
1 晚商務旅行
6/10
The stay started off rocky. Had to Uber from the airport as we waited for the shuttle for over an hour. Then the bus to the Port the next morning was very frustrating as it seemed completely unorganized.
Nicole
1 晚旅行
8/10
Wanda
1 晚旅行
6/10
Brent
1 晚家庭旅遊
8/10
Reuger (spelling?) made our stay just right
Don’t count on the
Shuttle. No problems the first weekend there when we arrived but the second weekend when we came back, we stood on the concrete at airport for an hour. I called the hotel and they said it would be 10 minutes.
Wanda
1 晚家庭旅遊
4/10
Quashenda
1 晚家庭旅遊
6/10
An OK layover between flights. Older hotel still in good shape. Breakfast buffet was fair, nothing to right home about.
Ivar
1 晚旅行
4/10
requested room near elevator. I had the last room on the floor. 1 minute and 50 second walk from elevator (a long time walking in a hall way) Had false fire alarm at 3 a.m. one evening and they evacuated building. False alarm, no apology let alone free bfast. HORRIBLE place, find another one. My third business trip at this hotel and my last
jeffrey
2 晚商務旅行
10/10
Was for daughter’s prom, it was a
Smooth check in and room was spectacular.
Heidy
1 晚家庭旅遊
6/10
Prices for goods such as water, food, and drinks very expensive like you would expect at a very nice hotel. However what you get is filthy carpets, shabby furniture, and a general run down condition. Disappointing Hilton.