Rochester Institute of Technology - 8 min drive - 8.5 km
Getting around
Greater Rochester Intl. Airport (ROC) - 2 min drive
Rochester Station - 7 min drive
Free airport shuttle
Restaurants
Starbucks - 2 min drive
McDonald's - 2 min drive
Burger King - 19 min walk
Ezzy's Restaurant - 5 min drive
Panera Bread - 2 min drive
About this property
Best Western The Inn At Rochester Airport
Located just 0.8 mi (1.2 km) from the airport, Best Western The Inn At Rochester Airport offers a free shuttle (available 24 hours). Guests can visit the fitness center for a workout, and free perks include WiFi, self parking, and continental breakfast daily between 6:00 AM and 9:00 AM. Also, University of Rochester and Strong are within a short drive. The helpful staff and airport proximity get good marks from fellow travelers.
Languages
English, Hindi, Spanish
At a glance
Hotel size
59 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite extended parking (fees apply)
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Transfers
Free airport shuttle (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–9:00 AM
Coffee/tea in a common area
Shared microwave
Water dispenser
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Computer station
Services
24-hour front desk
Multilingual staff
Facilities
ATM/banking
Television in common areas
Fitness center
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Closed captioned TV
Visual fire alarm
Well-lit path to entrance
Room amenities
Be entertained
32-inch LCD TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi
Free local calls
Desk chair
Food and drink
Refrigerator
More
Daily housekeeping
Fees & policies
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Parking
Extended parking is available for an extra charge
Pool, spa, & gym (if applicable)
Children under 18 years old are not allowed in the fitness facility without adult supervision
Policies
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Inn Rochester Airport
Best Western Rochester Airport
The At Rochester Rochester
Best Western The Inn At Rochester Airport Hotel
Best Western The Inn At Rochester Airport Rochester
Best Western The Inn At Rochester Airport Hotel Rochester
Frequently asked questions
Are pets allowed at Best Western The Inn At Rochester Airport?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western The Inn At Rochester Airport?
Yes, there's free self parking. RV/bus/truck parking is available.
Is airport shuttle service offered by Best Western The Inn At Rochester Airport?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Best Western The Inn At Rochester Airport?
Check-in start time: 3 PM; Check-in end time: 2 AM. Check-out time is 11 AM.
What is there to do at Best Western The Inn At Rochester Airport and nearby?
Maintain your daily exercise routine at the gym.
Best Western The Inn At Rochester Airport Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
7.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
4/10 Fair
Oct 31, 2024
carolina
carolina, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2024
Catherine
Catherine, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 28, 2024
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 25, 2024
annette
annette, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 19, 2024
Pranav
Pranav, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 14, 2024
Great stay for a reasonable price!
Awesome stay. Very comfortable.
Larry
Larry, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 12, 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 3, 2024
Lipstick on a Pig - Shame on Best Western
This is a case of lipstick on a pig. The rooms are renovated with generic upgrades that are slap dash and only superficial.
- My sink had almost no water pressure.
- The toilet was crooked.
- The bathroom smelled bad.
- The entire property smelled extremely strongly of sickly sweet air freshener as if trying to mask an ongoing smell issue.
- There were construction materials, used mattresses, and other garbage strewn about.
- The breakfast was dismal.
- The front desk staff was just sitting there watching his Indian TV show while eating dinner right at the front desk.
- The lobby bathroom had a sign on it that said "out of order".
- The bowl of fruit on the front desk with the sign "Grab-and-go" had rotten bananas in it, all of them.
- The vending machines were cash only (this is 2024) and also were out of order.
This is really really poor and kind of gross. This property is terrible.
Verified traveler
1-night business trip
Verified Hotels.com guest review
6/10 Good
Sep 30, 2024
Johanna or Doug
Johanna or Doug, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 25, 2024
Very dirty room
This hotel is convenient to the airport but the room was not clean. Hair on the floor and in the towels. Stained sheets. It just felt dirty everywhere and we did not want to take our shoes off. No plugs anywhere convenient to charge your phones. I would not recommend or ever stay here again.
Jennifer
Jennifer, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 22, 2024
Theresa
Theresa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 21, 2024
Cheri
Cheri, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 19, 2024
Alyssa
Alyssa, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 16, 2024
Kelley
Kelley, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 9, 2024
Thomas
Thomas, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 8, 2024
Lisa
Lisa, 1-night trip
Verified Hotels.com guest review
6/10 Good
Aug 29, 2024
Suzanne
Suzanne, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 27, 2024
This hotel is always a reliable, friendly place for family to stay when they're in town. It's clean, well located and nicely kept.
Peter
Peter, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 27, 2024
Ideal for accessing Rochester Airport
Convenient, clean, comfortable
Stephen
Stephen, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 23, 2024
Xiaozhong
Xiaozhong, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 19, 2024
Silver
Silver, 1-night trip
Verified Expedia guest review
6/10 Good
Aug 19, 2024
Don’t like services
Lemoine
Lemoine, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 18, 2024
It was clean, breakfast was well stocked, and we made it to our 7am flight with no difficulty (which is how we chose the hotel).