Das Hotel wird nicht (richtig) geführt , Beispiele; die Zimmer sind abgewohnt, Stühle wie in unserem Zimmer müssen ausgetauscht oder nur ganz weggenommen werden, wenn bereits Bezugstoffe abgerissen sind! Die Außen Hotel Fahnen sind offensichtlich total verschmutzt und überschlagen, ein erster Eindruck von Gleichgültigkeit..
Christoph
Christoph,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月12日
Rogelio
Rogelio,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月9日
Not worth the price
Lovely hotel in a great location, but incredibly expensive for basically just a place to sleep. No amenities in the room, not even a coffee maker. Breakfast was $35/person per day, even kids, and it was a buffet with very few vegetarian options. We were also forced to pay an additional undisclosed "destination fee" of another $105. The staff was helpful and kind, but it was just not woth the money.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月6日
I felt like I was bothering the front desk staff when I checked in.
Michelle
Michelle,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月3日
DANNYELLA
DANNYELLA,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月27日
HOANG YEN
HOANG YEN,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年10月27日
Rooms not ready
Room wasn’t ready when we came at 4 to check in so we had to leave our bags a go to where we needed to go. When we came back at 8 we still had to wait a little while they found rooms that were available. The hotel is okay and in a nice location but it was frustrating not the have access to our rooms when we needed them and to not be given any idea of the time when they would be ready.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月27日
真實旅客
2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月18日
They charged me extra fees I was unaware of. Bathroom had hair all over. Staff was confrontational. I paid for breakfast with my reservation and they argued not to provide it the next day
Paul
Paul,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月7日
John
John,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月6日
Ripp off
It is a good location, but they ripp you off with extra charges that are not part of the room price (35 usd per day) and the using it except inside the hotel is really difficult. Staff at reception is not competent at all. Breakfast for 36 usd a joke.
Anette
Anette,2 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2024年10月4日
Does not meet 4 star standards
I was extremely disappointed with my stay at the hotel. The room had an opaque window, which was particularly distressing as I am claustrophobic. One day, room service was entirely missed. The breakfast was mediocre; you should consider drawing inspiration from hotels in Europe or Asia. For a 4-star hotel, this level of service is unacceptable.
真實旅客
3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月30日
Great location and clean and comfy would certainly stay again!
Michael
Michael,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月27日
Horrible hotel
I cannot believe this hotel is considered part of Marriott’s upscale category
Hotel was noisy, furniture was chipped, carpet was frayed and HVAC was incredibly noisy
I will never stay in any Autograph Collection property again
Also, the door man had major attitude. He should be put on a performance improvement plan soon
Jane
Jane,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月16日
Debra
Debra,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月4日
Stephanie
Stephanie,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年8月28日
Emma
Emma,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年8月27日
Pro: The location is perfect & so close to grand central station and the metro & clean hotel rooms.
Negatives: The mandatory use it or lose it hotel credit. I had to use it daily at the hotel restaurant/bar. Also I had to pay for luggage storage if I wanted to leave it there after check out. It was not disclosed on the expedia website or at check in.
Christina
Christina,2 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年8月26日
The staff was so friendly. Always greeting me when I was walking through the hotel.
Melanie
Melanie,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月26日
Was a excellent in every aspect of joyful life!! Great location with a lots of options to do!!!