The bathroom floor looked like someone pooped on the grout. Had to wear sandals to use the bathroom. The floor was so dirty it made your feet black in no time. Hadn’t been mopped in months. Crackheads outside late at night.
Andrew
Andrew,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月30日
Isabella
Isabella,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月30日
Breakfast
Stay was good but never ever had a hotel run out of EGGS at a hot breakfast hotel. 😭
Stacey
Stacey,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月29日
Great place to stay for a small getaway. Price is reasonable. Looks as if they are in the process of renovating but for the most part, it’s a good place. Microwave did not work in room. Line is extremely long for breakfast and the food kept running out because amount of people outweight the amount of food. Mattress is firm. For the most part, I have no complaints other than what I said. Good place.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月29日
Not so Good
The staff was very friendly!!! The main elevator wasn't working, the laundry room was out of service, the linens were clean but the room(carpet) just felt dirty. The tub was painted in places, there were fingerprints on the walls and the furniture was broken. Needs updated badly.
Debra
Debra,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月28日
Trash hotel
Where do we start. The outside of the hotel is run down the key pad for side door doesn't work. Once you get Inside the elevator doesn't work so you have to use the service elevator. The laundry is out of order. Once up to our room the door fell off the hinge, had to pick up on it to close it. The toilet seat was hanging off and there's rust on the metal inside the room. Tried to change our reservation from two nights to one. The front desk said the manager would have to do it in the morning. The bed was comfortable this the two stars. The next morning 8am we went for breakfast. Out of everything, when I mean everything I mean nothing was left. According to other guest that braved a 2nd day they were out the day before also. Idk who's leaving those excellent reviews but don't believe them. The place is trash. Kiki manager was helpful and let us escape the 2nd night. We weren't the only people running from a 2nd night. We ran into another couple leaving in the elevator.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月24日
MURIEL
MURIEL,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月16日
Marcus
Marcus,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月16日
Tameka
Tameka,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月14日
Aisha
Aisha,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月13日
Porshia
Porshia,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月10日
Southern Hospitality
On my next visit to New Orleans this hotel will definitely be on the list of possible places to stay. My main reason for returning to the hotel would be all thanks to the amazing and phenomenal front desk staff. Rashaad was probably the best front desk clerk I have ever met in all of my years of traveling. He was welcoming, he made sure we felt comfortable upon check-in and also made sure that we knew great places to go check out to eat in the local community. He had such a genuine smile and energy. Also special kudos to Ms. Rebecca and Mr Corey for being helpful and engaging. The hotel is in the middle of a remodel so there are a few structural things but I know that Mr Corey the GM is working on getting those things fixed. If I have any complaints it was the lack of attention that the cleaning crew took to keeping the rooms clean. I had to request a cleaning of the bathroom and fresh towels from the front desk, the morning after we checked in. That matter was handled, but the cleaning team needs some work. The breakfast options were not super awesome but it was enough to be able to put something in our stomachs to get our day started. I did get to talk with the GM and other staff members about the few concerns that we had and they got things fixed for us as far as the cleaning quickly without any issue. Overall this day was great and again this location is definitely on the list for a second visit if nothing else just to feel that wonderful hospitality.
LaTasha
LaTasha,4 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月9日
Pamela
Pamela,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月9日
Shaneque
Shaneque,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月9日
Aisha
Aisha,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月8日
Donna
Donna,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月8日
Renee
Renee,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月7日
Sedric
Sedric,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月4日
Staff was very helpful
真實旅客
4 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月3日
The staff was terrific! Everyone was friendly, helpful, and receptive.
We were disappointed with the hotel. The parking lot in both the front and back had absolutely no lighting. Although it worked, the elevator sounded like it was about to give out any minute. There was no way to regulate the heat or air in the room and the "Do Not Disturb" signs were unavailable. The bathroom smelled of mold/mildew. The overall look of the hotel was run down.