In the heart of Chicago, Ambassador Chicago offers an inviting retreat. Unwind by the lobby fireplace or indulge in American cuisine at The Ambassador Room. With a coffee shop, 24-hour gym, and helpful multilingual staff nearby North Avenue Beach is just steps away.
Chicago, IL (PWK-Chicago Executive) - 50 min drive
Chicago, IL (DPA-Dupage) - 76 min drive
Rockford, IL (RFD-Greater Rockford) - 103 min drive
Millennium Station - 3 min drive
Chicago Van Buren Street Station - 4 min drive
Chicago Clybourn Station - 5 min drive
Clark-Division Station - 6 min walk
Chicago Station (Red Line) - 13 min walk
Sedgwick Station - 16 min walk
Restaurants
La Colombe Coffee - 4 min walk
Chipotle Mexican Grill - 3 min walk
Butch McGuire's - 4 min walk
Lodge Tavern - 4 min walk
3 Arts Club Cafe at RH Chicago - 2 min walk
About this property
The Chicago Hotel Collection Ambassador Gold Coast
When you stay at The Chicago Hotel Collection Ambassador Gold Coast, you'll be in a great location, within just a 10-minute walk of Lake Michigan and Michigan Avenue. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at The Ambassador Room, which serves breakfast and dinner. Also, State Street and Water Tower Place are within a 15-minute walk. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Clark-Division Station is 6 minutes and Chicago Station (Red Line) is 13 minutes.
At a glance
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Hotel size
279 rooms
Arranged over 17 floors
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Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Children
Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets allowed (dogs only, 2 total, up to 50 lbs per pet)*
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Onsite valet parking (USD 75 per night; includes in/out privileges)
Offsite parking within 656 ft (USD 40 per night)
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Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Traveling with children
Children stay free (see details)
What to do
Evening entertainment
Beach nearby
Golf lessons nearby
Working away
Meeting rooms
Conference space (8000 square feet)
Services
24-hour front desk
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 1926
Fireplace in lobby
24-hour fitness center
Banquet hall
Reception hall
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Elevator door width (inches): 36
Assistive listening devices available
Room amenities
Be entertained
42-inch LCD TV
Premium digital channels
Pay movies
Home comfort
Heating (climate-controlled) and air conditioning
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
More
Housekeeping (on request)
In-room safe
Connecting/adjoining rooms available
Special features
Dining
The Ambassador Room - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Refundable deposits
Deposit: USD 125.00 per accommodation, per stay
Children & extra beds
Rollaway beds are available for USD 30.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay
Parking
Valet parking costs USD 75 per night with in/out privileges
Parking is available nearby and costs USD 40 per night (656 ft away)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Chicago PUBLIC
Ambassador Chicago Hotel
PUBLIC Hotel
PUBLIC Hotel Chicago
Ambassador East Chicago
Ambassador East Hotel Chicago
Hotel Ambassador East
Public Chicago Hotel Chicago
PUBLIC Chicago Hotel
Ambassador Chicago
The Ambassador Chicago
Ambassador Hotel Chicago
Frequently asked questions
Does The Chicago Hotel Collection Ambassador Gold Coast offer free cancellation for a full refund?
Yes, The Chicago Hotel Collection Ambassador Gold Coast does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Chicago Hotel Collection Ambassador Gold Coast?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at The Chicago Hotel Collection Ambassador Gold Coast?
Yes. Valet parking costs USD 75 per night.
What are the check-in and check-out times at The Chicago Hotel Collection Ambassador Gold Coast?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-out is available.
Is there an onsite casino at The Chicago Hotel Collection Ambassador Gold Coast?
No, this hotel doesn't have a casino, but Bally's Casino Chicago (18-min walk) is nearby.
What is there to do at The Chicago Hotel Collection Ambassador Gold Coast and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near The Chicago Hotel Collection Ambassador Gold Coast?
Yes, there's an onsite restaurant, The Ambassador Room.
What's the area around The Chicago Hotel Collection Ambassador Gold Coast like?
The Chicago Hotel Collection Ambassador Gold Coast is in Downtown Chicago, a short 6-minute walk from Clark-Division Station and 9 minutes' walk from Lake Michigan. Travelers say the area is walkable and good for shopping.
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The Chicago Hotel Collection Ambassador Gold Coast Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Restaurant
Bed
Bathroom
Lobby
Bar
Neighborhoods
Breakfast
What guests liked
Breakfast was a highlight with many reviewers praising its quality, variety, and convenience. (19 reviews)
The property's excellent location allowed for a short walk to the nearby Oak Street Beach. (3 reviews)
The property offers a variety of nearby restaurants and a convenient cafe on site with robust coffee and small breakfast options. (9 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
Jun 16, 2025
Great hotel
David
David, 1-night trip
6/10 Good
Sep 3, 2025
Check in
Beautiful lobby and restaurant. Rooms are fairly spacious. The check in/check out process was long and needs work. The line was out of the door for check in with only one person working the majority of the time. Breakfast included was a nice perk and parking wasn’t too high.
Breanna
Breanna, 1-night trip
10/10 Exceptional
May 13, 2025
Loved the hotel and location!!!
Suzanne
Suzanne, 4-night trip
8/10 Very good
Jun 13, 2025
Nice place, convenient location, will be back
Daniel
Daniel, 3-night trip
10/10 Exceptional
Jun 4, 2025
Loved it here ! We will stay here every time we visit Chicago!
Summer
Summer, 3-night trip
4/10 Fair
Sep 16, 2025
Hidden Fees
Hidden fees within booking. $150 Charge for drink and breakfast tickets that you will never use. I overheard a few guests complaining about it too
Jake
Jake, 2-night trip
10/10 Exceptional
Aug 13, 2025
Stranded in Chicago
Unexpectedly stuck in Chicago and Ambassador took good care of me!
Suzanne
Suzanne, 1-night trip
10/10 Exceptional
Jun 17, 2025
Perfect location in beautiful neighborhood.
Jane
Jane, 1-night trip
8/10 Very good
Sep 10, 2025
Shame. Was the most beautiful hotel in the day.
$ was a steal. but sad it’s so neglected. Hallways needed a vacuum. Rooms are decent but carpet is old. First room smelled of mold/musty. Front desk changed immediately. Breakfast staff was very nice. For the price- a deal to accept the neglect of such an iconic hotel. Great location.
Debbie
Debbie, 3-night trip
6/10 Good
Sep 14, 2025
Very disappointing.Rooms were only cleaned every 3rd day.Very few employees in evidence.
Total bait and switch with drink and food coupons that we did not want or need.
I would not recommend this hotel.
Great location but several more options close by.
Charne
Charne, 6-night trip
10/10 Exceptional
May 25, 2025
Couple Stay
Great area, pleasant staff. Breakfast was well done.
Timothy
Timothy, 4-night trip
10/10 Exceptional
Jul 18, 2025
We have stayed at this location previously
though it has been awhile.
The staff is expertly considerate and helpful, including a sense of humor.
We will come back.
Becky
Becky, 2-night trip
10/10 Exceptional
Jul 24, 2025
Very Good
Missed my train and ended up staying a night at the Ambassador. It was a good experience.
Ellie
Ellie, 1-night trip
10/10 Exceptional
Jun 27, 2025
Plenty of character in iconic neighborhood
Was a quick overnight stay in a convenient location but parking was not cheap
Verified traveler
1-night trip
10/10 Exceptional
Jun 1, 2025
Great environment
julio
julio, 1-night trip
6/10 Good
Jul 5, 2025
Hotel just sold and very run down.
Arthur
Arthur, 4-night trip
10/10 Exceptional
May 28, 2025
Great neighborhood, short walk to many bars and restaurants. Great upscale chill vibes in the lobby and bar areas. Friendly staff. My family and I really enjoy staying here.
Paul
Paul, 1-night trip
8/10 Very good
May 15, 2025
Beautiful hotel in a nice neighborhood of Chicago
Renzo
Renzo, 1-night trip
10/10 Exceptional
May 20, 2025
Clean rooms and on a quiet neighborhood
Stephanie
Stephanie, 2-night trip
10/10 Exceptional
Jun 16, 2025
Loved my experience, got my room upgraded once I arrived and the concierge was a sweetheart! My dog Willa and I had plenty of space for cuddling and rolling around :-)
Taylor
Taylor, 1-night trip
10/10 Exceptional
Jun 3, 2025
I LOVED the welcome gifts! Breakfast buffet and drinks included. Will definitely be booking again😊
Ivette
Ivette, 1-night trip
4/10 Fair
Aug 30, 2025
The carpet had multiple large stains it was very gross to look at. The shower was a handheld shower head. The sink was a flat top and anything you washed off just sat at the surface. It was really not what I expected for what I paid
linda
linda, 1-night trip
8/10 Very good
Jun 20, 2025
Very clean and elegant.
Michael
Michael, 1-night trip
2/10 Poor
Aug 21, 2025
Beware of add ons
I was charged an additional $140 for “resort fees” upon checking in for things I didn’t ask for nor needed. Very upsetting.
Daniel
Daniel, 1-night trip
10/10 Exceptional
May 26, 2025
Personable and experts in their field-bartender and engineer who came to our room. Maid who took care of our room-great! Thank you for an excellent stay.