We came to this state unexpectedly due to a death in the family, drive 14 hours and decided on this hotel due to brand name, sense of security and quietness, to my surprise we were woken up the 1st morning by the shuttle staff in the parking lot laughing and talking extremely loudly yet we were on the 3rd and sounded like we were standing in the parking lot with them for about an hour. They need to find another area to hang out. Next request to be moved great.. moved to the back of the hotel. No problems great night sleep. Leave the next day to handle funeral arrangements gone for a few hours come back to find housekeeping came in made the bed great found out later sheets not changed my sock was still in the sheets, but prior to that started to settle in when noticed not only did housekeeping not clean she enjoyed going through our suitcases and decided to eat and enjoy her time in our room and left behind her baggie with some type of liquid still left in the bag that she left on top of my clothes in my suitcase. Made a complaint at front desk they brought that worker down n all she stated was oh. No apology from any staff member that night. So don’t keep anything in your room that you want to keep, we through out all our open snacks, drinks since she felt comfortable enough do go through our belongings who knows what else she enjoyed. Next day was great. Last night was woken up by someone beating on our door and other doors, my husband answered the guy says oh my bad and con
Nicole
Nicole,6 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月14日
Great service but hotel dated
Great staff who were very responsive to our need for a room with AC. It was unseasonably hot in December but I married a sweat-er. Pun intended.
Quickly changed rooms and not listening to my hubby gripe about being hot = PRICELESS.
Emily
Emily,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月3日
dennis
dennis,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月31日
Good place
Edwin
Edwin,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月30日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月29日
Jeprey
Jeprey,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月14日
Alfa
Alfa,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月1日
Lakeisha
Lakeisha,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月12日
Nagu
Nagu,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月29日
Property clean but old and worn
William
William,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月28日
Beautiful hotel great staff,rooms were big and clean,very well kept,breakfast was also very freash highly recommend.
Priyadeep
Priyadeep,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月28日
julie
julie,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月27日
Christopher
Christopher,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月26日
Loved it
Zayda
Zayda,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月25日
Patrice
Patrice,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月25日
I reserved a room and bought the travel insurance offered. We had to cancel due to my spouse getting COVID. When I contacted Expedia to cancel a “virtual assistant” told me it would try to secure A refund. After several days I was told no refund would be issued.
We visit DC regularly to visit family. The $500 cost of room plus insurance is a huge blow to our family. Unless there is some response, We will not use Expedia or Wyndham in the future.
Please respond.
James Dorr