Skip to main content

Best Western Premier Richmond City Gateway

3.0 star property
Richmond hotel with restaurant and bar/lounge

Choose dates to view prices

Just minutes from the airport, Best Western Premier Richmond City Gateway offers a warm welcome with its American cuisine restaurant, The Victor Bar & Grill. Savor breakfast or dinner there, unwind by the seasonal outdoor pool or stay active at the gym. With free in-room WiFi and helpful staff that guests rave about.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Connecting rooms available
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • Seasonal outdoor pool
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Computer station
  • Convenience store
  • ATM/banking services

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
$93 nightly
The total price is $108
Dec 19 - Dec 20
Total with taxes and fees

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Executive Room, Wi-Fi, Sofabed, Microwave And Refrigerator

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Separate Bedroom, Sofabed, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll In Shower, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2

Accessible-Suite 1 King Bed, Mobility Accessible, Communication Assistance, Bathtub, Separate Bedroom, Sofabed, Non-Smoking

  • Sleeps 4

Similar properties

Lobby
Country Inn & Suites by Radisson, Richmond I-95 South, VA
  • Parking available
  • Free WiFi
  • Air conditioning
  • Gym
8.4 out of 10, Very Good, 1,456 reviews
$83 nightly
The price is $96
Dec 21 - Dec 22
Total with taxes and fees
Country Inn & Suites by Radisson, Richmond I-95 South, VA
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
4303 Commerce Road, Richmond, VA, 23234

What's nearby

  • James River - 9 min walk - 0.8 km
  • Broad Street - 5 min drive - 9.0 km
  • Virginia Commonwealth University - 7 min drive - 10.7 km
  • Greater Richmond Convention Center - 7 min drive - 11.4 km
  • Altria Theater - 8 min drive - 11.4 km

Getting around

  • Richmond Intl. Airport (RIC) - 16 min drive
  • Richmond Main Street Station - 9 min drive
  • Richmond Staples Mill Road Station - 17 min drive
  • Petersburg Station - 23 min drive

Restaurants

  • ‪Wendy's - ‬3 min drive
  • ‪7-Eleven - ‬4 min drive
  • ‪Hardee's - ‬4 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Burger King - ‬3 min drive

About this property

Best Western Premier Richmond City Gateway

At Best Western Premier Richmond City Gateway, you'll be within a 10-minute drive of Virginia Commonwealth University and Greater Richmond Convention Center. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Victory Bar & Grill, which serves American cuisine and is open for breakfast and dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 167 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 2 AM
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free uncovered onsite extended parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free full breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store
  • Fence around the pool

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space (3778 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Fitness center
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Grab bar in bathtub
  • Accessible bathtub
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Smooth flooring in room
  • Tile flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 50-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Victory Bar & Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • A damage deposit of USD 50 will be collected before check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 29 to May 30:
  • Swimming pool
The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Bar/lounge

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May 25 to September 07

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Bells
Holiday Inn Bells Hotel
Holiday Inn Bells Hotel Richmond South Road
Holiday Inn Richmond South City Gateway Hotel
Holiday Inn Richmond South-Bells Road Hotel Richmond
Holiday Inn Richmond South Bells Road Hotel
Holiday Inn Bells Road Hotel
Holiday Inn Bells Road
Holiday Inn Richmond South City Gateway
Premier Richmond City Gateway
Holiday Inn Richmond South City Gateway
Best Western Premier Richmond City Gateway Hotel
Best Western Premier Richmond City Gateway Richmond
Best Western Premier Richmond City Gateway Hotel Richmond

Frequently asked questions

Is there a pool at Best Western Premier Richmond City Gateway?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Best Western Premier Richmond City Gateway?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Premier Richmond City Gateway?

Yes, there's free self and extended parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Best Western Premier Richmond City Gateway?

Check-in start time: 3 PM; Check-in end time: 2 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.

What is there to do at Best Western Premier Richmond City Gateway and nearby?

Best Western Premier Richmond City Gateway has a seasonal outdoor pool and a fitness center.

Are there restaurants at or near Best Western Premier Richmond City Gateway?

Yes, Victory Bar & Grill offers American cuisine.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Best Western Premier Richmond City Gateway Reviews

8.0

Very Good

8.2

Cleanliness

8.2

Amenities

8.6

Staff & service

8.2

Eco-friendliness

8.2

Property conditions & facilities

What guests liked

  • Breakfast was consistently praised for being tasty, plentiful, and varied with great service. (38 reviews)
  • The on-site restaurant and bar offered delicious meals with generous portions and convenient dining options. (9 reviews)
  • The pool was clean, great temperature, and a highlight of the stay. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Bed
Restaurant
Bathroom
Shower
Vat
Air conditioning
Location

Reviews

10/10 Exceptional

Great hotel. Clean, updated and nicely decorated. Really enjoyed my stay.
Rachel, 4-night trip

8/10 Very good

Clean and staff was nice.
Camesha, 1-night trip

10/10 Exceptional

Staff was great and parking was a breeze.
Magda, 1-night trip

8/10 Very good

It was simply an overnight stay, so we didn't get to enjoy breakfast or any other amenities, but the room was clean and comfortable. Check-in staff were pleasant.
Samantha, 1-night trip

6/10 Good

Breakfast was nice and the hotel clerks was very nice and welcoming.
Pamela, 5-night trip

8/10 Very good

Nice hotel friendly staff easy to fimd
Chris, 4-night trip

8/10 Very good

Had to leave before breakfast was ready
Barry S, 1-night trip

10/10 Exceptional

Staff. Clean and renovated/updated room. No weird smells.
Terisha, 1-night trip

10/10 Exceptional

Great location and staff
JOHN JR, 2-night trip

10/10 Exceptional

It was a beautiful hotel and the staff was awesome!
Meredith, 2-night trip

10/10 Exceptional

We were overall pleased with our 4-day stay and would stay there again. The entry, lounge and breakfast dining area were bright and welcoming. The complementary breakfast had several tasty options that were varied day-to-day
Brian, 4-night trip

8/10 Very good

Everything was so easy, the people were friendly and welcoming, the room was cozy and clean. Would definitely stay again!
tanesha, 1-night trip

8/10 Very good

Convenient location, good value for money. Staff is helpful, property is well maintained. The onsite restaurant also has a good selection and nice staff.
Eric, 1-night trip

10/10 Exceptional

Great place to stay
Juan Luis Linan, 1-night trip

10/10 Exceptional

Super clean room, great bed, great amenities, pool and fitness center were nice, wonderful staff, good breakfast, nice bar/restaurant. Very convenient to I-95. We will definitely stay here again.
Carol, 2-night trip

8/10 Very good

Great Place and Great Price

I recently had the pleasure of staying at a charming hotel and I must say, it was a delightful experience. From the moment I arrived, the staff was incredibly welcoming and attentive, making me feel right at home 🏨. My room was beautifully decorated, providing a cozy and comfortable atmosphere perfect for relaxation. I particularly enjoyed the delicious breakfast each morning, setting a positive tone for the day. I highly recommend this hotel for anyone looking for a memorable and enjoyable getaway! #HotelStay #Travel #Relaxation #VacationMode #Hospitality
Juanita, 1-night trip

10/10 Exceptional

I didn’t see any
Leonardo, 3-night trip

10/10 Exceptional

The rooms very nice and clean ! Staff was very helpful! The breakfast was very good ! Great place to stay!
Lori, 1-night trip

10/10 Exceptional

Rooms are a nice size, beds are comfortable
Maryann, 1-night trip

10/10 Exceptional

Property had a nice lobby. Breakfast was plentiful with a great variety.
christine, 2-night trip

4/10 Fair

Unpleasant. There was no heat in my room, sheets had stains, floors were dirty, and there was a red stain in the bathroom shower that I had to clean. When guests open and close their doors, it’s very loud and unsettling. I wouldn’t stay here again.
Jenelle, 2-night trip

10/10 Exceptional

Great location, staff was accommodating and friendly!
Michael, 1-night trip

10/10 Exceptional

great stay
David, 2-night trip

8/10 Very good

Great restaurant/bar attached to hotel. Staff very friendly and helpful. Hotel is clean and well maintained. Very good value for money, and good location if traveling on I-95.
Eric, 4-night trip

10/10 Exceptional

The staff is phenomenal and the rooms are clean.
Dionna, 2-night trip