Faith was amazing during my stay. Breakfast was tasty, the pool was nice and the room was clean although the tub area could use some updating. There was a strong smell in the room but went away after opening the window. Close to downtown Richmond.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 10 日
真實旅客
2 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 5 日
Tyrese
Tyrese,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 1 日
Gary
Gary,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 25 日
Great restaurant/bar attached to hotel. Staff very friendly and helpful. Hotel is clean and well maintained. Very good value for money, and good location if traveling on I-95.
Eric
Eric,4 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 24 日
Lackluster facilities
Location was convenient. Staff was very friendly and breakfast was fantastic!
The negatives included finding a cockroach in the bathroom of the first room we were assigned to. There was a musty mildew smell that couldn’t be overlooked. The tub also needed to be repainted to remove brown spots. We asked to be moved to another room and were accommodated but there was still a mildew smell.
No complimentary water in the room . Let’s try a little harder Best Western Premiere. I’ve lodged at your brand before and this one was a disappointment.
Tara
Tara,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 22 日
The bed felt like I was sleeping on a cloud. The room was very clean & quiet. I had a amazing stay & if I ever come back to Richmond, I will be staying there.
Deanna
Deanna,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 20 日
Comfortable
I came for family event and best western is a quality hotel. Besides four few items missing in the bathroom and one of my rooms. Everything else was great ,bed was comfortable. There was no loudness and I enjoyed my stay.
Patricia
Patricia,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 19 日
Bed Bugs
I got bitten by bed bugs!!! Hotel would only offer one night refund if I removed my review about the bed bugs!! We had a two night stay but did NOT stay the 2nd night because I had so much discomfort from the bites.
Cathy
Cathy,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 14 日
Housekeeping was terrible room wasn’t clean bed sheet not change bathroom tube sink countertop was not
Glenn
Glenn,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 3 日
Roy
Roy,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 1 日
Joseph
Joseph,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 29 日
Tryed to take advantage of guest.
The stay was good, although we drove 15 hours to there ,we were a little early about 30 minutes they wanted to charge me 40.00 to check in early.i thought that was a slap in face so we waited the 30 minutes.i guess you guys are all about the money you could have cared less what we have already been through.
Rick
Rick,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 29 日
Great spot that is Clean
Good clean hotel. Was quiet too.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 28 日
DEBRA
DEBRA,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 23 日
Everything was great
Zaquesha
Zaquesha,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 22 日
very easy check in and out thank you
isabel
isabel,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 21 日
Elevator out of order as well as a couple doors to outside
Roberta
Roberta,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 17 日
So once at the counter to check in I was given a more than expected amount to check in so I questioned it and was told they require a $25 per night incidental deposit but Hotels.com says $50 for the entire stay. So the lady that was trying to check me in made it like its always $25 per night and Im like Im staying 5 nights so basically Best Western missed out on $600 because they could not hold $125