Best Western Premier Richmond City Gateway

3.0 star property
Richmond hotel with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for Best Western Premier Richmond City Gateway

Premium bedding, down comforters, pillowtop beds, in-room safe
Seasonal outdoor pool, pool umbrellas, sun loungers
Exterior
Lobby
Reception
Just minutes from the airport, Best Western Premier Richmond City Gateway offers a warm welcome with its American cuisine restaurant, The Victor Bar & Grill. Savor breakfast or dinner there, unwind by the seasonal outdoor pool or stay active at the gym. With free in-room WiFi and helpful staff that guests rave about.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Connecting rooms available
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • Seasonal outdoor pool
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Computer station
  • Convenience store
  • ATM/banking services

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
$82 nightly
The total price is $96
Nov 30 - Dec 1
Total with taxes and fees

Room options

Available filters for rooms
Showing 17 of 17 rooms

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Executive Room, Wi-Fi, Sofabed, Microwave And Refrigerator

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Separate Bedroom, Sofabed, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll In Shower, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2

Accessible-Suite 1 King Bed, Mobility Accessible, Communication Assistance, Bathtub, Separate Bedroom, Sofabed, Non-Smoking

  • Sleeps 4

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About the neighborhood

Map
4303 Commerce Road, Richmond, VA, 23234

What's nearby

  • Virginia Commonwealth University - 8 min drive - 10.7 km
  • The National - 9 min drive - 10.0 km
  • Broad Street - 9 min drive - 9.7 km
  • Greater Richmond Convention Center - 9 min drive - 10.7 km
  • Maymont Park - 13 min drive - 14.4 km

Getting around

  • Richmond Intl. Airport (RIC) - 16 min drive
  • Richmond Main Street Station - 9 min drive
  • Richmond Staples Mill Road Station - 17 min drive
  • Petersburg Station - 23 min drive

Restaurants

  • ‪Wendy's - ‬3 min drive
  • ‪7-Eleven - ‬4 min drive
  • ‪Hardee's - ‬4 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Burger King - ‬3 min drive

About this property

Best Western Premier Richmond City Gateway

At Best Western Premier Richmond City Gateway, you'll be within a 10-minute drive of Virginia Commonwealth University and Greater Richmond Convention Center. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Victory Bar & Grill, which serves American cuisine and is open for breakfast and dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 167 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 2 AM
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free uncovered onsite extended parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free full breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store
  • Fence around the pool

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space (3778 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Fitness center
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Grab bar in bathtub
  • Accessible bathtub
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Smooth flooring in room
  • Tile flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 50-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Victory Bar & Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • A damage deposit of USD 50 will be collected before check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 29 to May 30:
  • Swimming pool
The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Bar/lounge

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May 25 to September 07

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Bells
Holiday Inn Bells Hotel
Holiday Inn Bells Hotel Richmond South Road
Holiday Inn Richmond South City Gateway Hotel
Holiday Inn Richmond South-Bells Road Hotel Richmond
Holiday Inn Richmond South Bells Road Hotel
Holiday Inn Bells Road Hotel
Holiday Inn Bells Road
Holiday Inn Richmond South City Gateway
Premier Richmond City Gateway
Holiday Inn Richmond South City Gateway
Best Western Premier Richmond City Gateway Hotel
Best Western Premier Richmond City Gateway Richmond
Best Western Premier Richmond City Gateway Hotel Richmond

Frequently asked questions

Is there a pool at Best Western Premier Richmond City Gateway?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Best Western Premier Richmond City Gateway?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Premier Richmond City Gateway?

Yes, there's free self and extended parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Best Western Premier Richmond City Gateway?

Check-in start time: 3 PM; Check-in end time: 2 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.

What is there to do at Best Western Premier Richmond City Gateway and nearby?

Best Western Premier Richmond City Gateway has a seasonal outdoor pool and a fitness center.

Are there restaurants at or near Best Western Premier Richmond City Gateway?

Yes, Victory Bar & Grill offers American cuisine.

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Reviews

Best Western Premier Richmond City Gateway Reviews

8.0

Very Good

8.2

Cleanliness

8.2

Amenities

8.6

Staff & service

8.2

Eco-friendliness

8.2

Property conditions & facilities

What guests liked

  • Breakfast was consistently praised for being tasty, plentiful, and varied with great service. (38 reviews)
  • The on-site restaurant and bar offered delicious meals with generous portions and convenient dining options. (9 reviews)
  • The pool was clean, great temperature, and a highlight of the stay. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Bed
Restaurant
Bathroom
Shower
Vat
Air conditioning
Location

Reviews

8/10 Very good

Clean and staff was nice.
Camesha, 1-night trip

10/10 Exceptional

Staff was great and parking was a breeze.
Magda, 1-night trip

8/10 Very good

It was simply an overnight stay, so we didn't get to enjoy breakfast or any other amenities, but the room was clean and comfortable. Check-in staff were pleasant.
Samantha, 1-night trip

10/10 Exceptional

Great location and staff
JOHN JR, 2-night trip

10/10 Exceptional

We were overall pleased with our 4-day stay and would stay there again. The entry, lounge and breakfast dining area were bright and welcoming. The complementary breakfast had several tasty options that were varied day-to-day
Brian, 4-night trip

10/10 Exceptional

Rooms are a nice size, beds are comfortable
Maryann, 1-night trip

10/10 Exceptional

Always stay at this location close to my family excellent service will recommend to.my friends also
Eugene, 4-night trip

10/10 Exceptional

The staff is phenomenal and the rooms are clean.
Dionna, 2-night trip

8/10 Very good

Great Place and Great Price

I recently had the pleasure of staying at a charming hotel and I must say, it was a delightful experience. From the moment I arrived, the staff was incredibly welcoming and attentive, making me feel right at home 🏨. My room was beautifully decorated, providing a cozy and comfortable atmosphere perfect for relaxation. I particularly enjoyed the delicious breakfast each morning, setting a positive tone for the day. I highly recommend this hotel for anyone looking for a memorable and enjoyable getaway! #HotelStay #Travel #Relaxation #VacationMode #Hospitality
Juanita, 1-night trip

8/10 Very good

I liked that it was off the highway, the area around the hotel looked safe, the room was clean, staff was excellent and breakfast was good
Richard, 1-night trip

10/10 Exceptional

Front desk person was nice and checked us in right away. Breakfast lady was very nice and helpful. Comfortable beds.
Laila, 1-night trip

10/10 Exceptional

Definitely enjoyed the stay.
Joshua, 2-night trip

8/10 Very good

Bed was confortable, staff was awesome and excellent breakfast ! The only thing was the cleanness of the bathroom and the 25mm space under the door but overall it was a great experience.
Maude, 1-night trip

10/10 Exceptional

Overall stay was great. Very friendly staff. Definitely will book again.
Temekia, 1-night trip

6/10 Good

In the breakfast in the morning, there's a lady washing you all the time. I did like that at all
Diana, 1-night trip

8/10 Very good

One night stay!

We chose this hotel due to the closeness to the main highway… A short overnight stay that provided what we need…a good night rest but the beds were too small for what we’re used to Breakfast was good and staff was friendly!
Dolores, 1-night trip

8/10 Very good

Convenient location and reasonably priced. Front desk staff were friendly and helpful.
Tracy, 2-night trip

2/10 Poor

Dirty roomd

The bed was covered in poop. Like someone tried to clean it but it was still there. They offered to change rooms, but at this point I was expecting a full refund.
Anais, 2-night trip

8/10 Very good

Reasonable price for the area near downtown. Well kept up.
Holly, 2-night trip

6/10 Good

It’s an okay place
khalid, 1-night trip

8/10 Very good

THE PLACE IS GOOD BUT NOT MUCH TO EAT AROUND THERE. THE best thing is that it is next to the I95 highway.
Joselyn, 1-night trip

10/10 Exceptional

Rooms were very clean and comfortable. The heat worked well in keeping us toasty as we watched the snow fall. A great price for the accommodation.
Korte, 1-night trip

10/10 Exceptional

Faith was very pleasant and accommodating during check in!
Justin, 1-night trip

10/10 Exceptional

Was a good stay
Andrew, 1-night trip

10/10 Exceptional

I loved my stay everything was close and convenient
Autumn, 1-night trip