We had a fantastic stay at Hotel Banister Kyoto. The location was perfect – central and with easy access to Kyoto Station, making it very convenient to get around. The staff were incredibly friendly, helpful, and always ready to assist.
The rooms were spacious, comfortable, and modern, with a great bathroom. We had a small issue with the hot water at first, but the staff quickly resolved it.
Overall, we were very pleased with our stay and would definitely recommend Hotel Banister Kyoto to other travelers.
Location is great, next to Kyoto aquarium and a nice park. Staff are all very nice and helpful, also English friendly. Some of the floor mattresses for the tatami room and pillows were heavily stained but other than that everything was nice and clean.
Staff were very friendly and helped us store our luggage for us before check in time. Our room was very spacious and clean. The bed and pillows were comfortable and there was also Netflix available (Japanese only but you can select Eng subtitles). Downside is that there is nothing in the area so you need to spend quite a bit of time travelling to the tourist attractions. Also it is also located near a train track and the windows are thin so you can hear trains running if you’re a light sleeper.
15min walk.to station, only difficult in the heat. Only issue was hearing people walk around loudly at night on the floor above.
Jasmine
1 晚家庭旅遊
10/10
Everything was great and the space in the rooms are perfect more than enough space for literally everything.
Mashuk
3 晚浪漫之旅
10/10
NORIYUKI
1 晚旅行
10/10
Very comfy and new
Justin
1 晚好友同遊
4/10
La experiencia no ha sido buena. No habia agua caliente en la ducha de la habitacion, no habia cortina en el tatami por lo que si dormias alli, la liz del sol entraba a las 5:00am y finamente muy mal el desayuno: nos pidieron confirmar la hora y no entendemos el motivo ya que al llegar no estaba nada preparado y el desayuno en si, el occidental, la unica bebida era agua (ni cafe ni zumo ni nada más) y la comida eran dos hojas de lechuga, una loncha de beicon, un pure de verduras y 3 minipiezas de bolleria (lo unico comestible de todo el desayuno). En resumen, muy mala experiencia.
Rosa
1 晚家庭旅遊
10/10
The room was tastefully decorated with Japanase style. It hand a room for tea, that at night transformed into a place to sleep with tatamis.
The bathroom and shower area were among the best in Japan.
Alicia
2 晚家庭旅遊
10/10
Jorge
3 晚旅行
10/10
Macky
3 晚旅行
8/10
Small space for family of 4 to stay. We had to store away table to be able to sleep. Not much counter top space inside bath to keep our bath items.
Front desk staffs were very friendly.