Lux Hotel Review - Waterloo Location
Rating: 3/5 Stars
Stayed at Lux Hotel in Waterloo for convenient access to Hobart William and Smith.
Service: Staff was genuinely friendly, professional, and very helpful throughout my stay - excellent customer service approach.
Room Experience: The property shows creative ambition with an exquisite window treatment featuring an artistic waterfall scene under a bridge in fall colors - truly a work of art I’d never seen before. However, the artistic blinds couldn’t be opened properly, and when attempted, came off track creating light leakage. Consider ensuring these beautiful features maintain full functionality alongside their artistic value.
Amenities: Breakfast was respectable. The fitness area genuinely impressed - not your standard hotel gym but a mini yoga/dance studio with stage step-up that elevates the workout experience significantly.
Overall: The hotel’s pricing reflects its current positioning, though the overall feel seems dated compared to newer properties in the area. While Lux Hotel has the right foundational ideas, execution details don’t quite achieve the luxury vibe the name suggests. With focused attention on room functionality and property updates, this could easily become a standout destination.