I had higher hopes for this one. Our room was missing the front of the oven door and the pullout couch was missing bolts and wouldn’t fold out at all. We had to pull the mattress off and sleep on the floor. There weren’t enough additional linens or towels to accommodate the number of guests.
Shanna
Shanna,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月11日
Decent people don’t stay here
My garden had 15 piles of dog poop. TV didn’t work. The freeway was right out the door. Very terrible area, people were creepy. Front desk was closed so I had to go across the street to check in. My bed squeaked. There where only sheers in my window, no curtain.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月10日
Gerardo
Gerardo,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月27日
Elizabeth
Elizabeth,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月11日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月18日
The rooms we booked were including a sofa bed , we did not get the rooms we paid for, both rooms smelled like smoke and cigarettes and both had a roach infestation. We had complained about the rooms and advised us that we would get a refund, we have not received it and keep getting the runaround. Would not recommend staying here at all.
Blanca
Blanca,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月17日
Mohammed
Mohammed,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月7日
REFUND NEEDED by October 11th
I need my money back. We did not check in at Quality El Cajon due to safety concerns and hygiene levels. Pictures are way more beautiful and actual place is very bad.
I had to spend two times more dollars for alternate accommodation management again this
Pay back my money by October 11th 2024 OR I will file a complaint in consumer court claiming for pain and suffering caused to our family with children.
Chanpreet
Chanpreet,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月1日
Richard Amin
Richard Amin,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年10月1日
karen
karen,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年9月30日
Not a Hotel is an apartment complex-blood on walls
This is not a hotel!!!It is an apartment complex where ppl live. The place is disgusting there was blood on the walls. Trash can outside of the rooms full. I checked in got my room key with my family and walked right out when I saw the room. The bathtub had roaches and was dirty/moldy tub. The room was also not what I had paid for I had “reserved” a room with a bed sofa and the room I was given had only 2 queen beds. It’s the worst and most disgusting place I have ever seen. Shame on Hotels.com for having this on their website.
Faviola
Faviola,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年9月29日
I was so disappointed and disgusted with this reservation. When we arrived it was infested with cockroaches, stains on the beds, the ac wasn’t working, walls were dirty like they haven’t cleaned them in years. I went to tell the front staff if they could give us another room, because I had 4 children oldest being 8 youngest being 4 months old and wasn’t comfortable having them sleep in there. Mind you we drove almost 8 hours.. they told me they didn’t have anymore rooms and if we wanted to cancel it would be $200 on top of the $100 damage deposit I had put down. To top it off they when we returned from an outing The next day, our room had not been cleaned! I was so disappointed. Never again
Janaliss V.
Janaliss V.,2 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年9月24日
They only cleaned once on our stay, and not well either. Most of the outlets in our place didnt work. The door to the bathroom door didnt close. The shower will either give you really hot or really cold water. The people at the front desk were helpful and nice, and the breakfast was almost always stocked.
Arianne
Arianne,4 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年9月24日
Brett
Brett,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月24日
Great place to stay
David Murray
David Murray,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年9月20日
SANDEEP
SANDEEP,2 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年9月16日
Richard
Richard,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年9月16日
Very old furniture and dirty!
Samir
Samir,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月15日
The room was not clean at all.
Nicole
Nicole,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月13日
the staff were all very helpful n kind. very busy but answered sll my Questions. Customer service was outstanding nthe room was beautiful n clean!
suzanne
suzanne,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月13日
Rosalba
Rosalba,8 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月11日
Angela
Angela,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月8日
Rented a room this past weekend for my son’s football game. So we got the double bed with the pullout bed couch. The place was clean, but the toilet was messed up, it wouldn’t flush, & the tv didn’t work. I went & complained to the front desk and the lady at the front desk said she would call maintenance. We waited an hour, and she came to the room door & explained that the maintenance man had left but she was nice enough to try to at least fix the tv. She wasn’t successful. This place is a disaster.
Elease
Elease,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月7日
I booked a room with two beds and a sofa bed but when I get to the room there was no sofa bed, we had to all squeeze into two beds. I asked where the sofa bed was at and they said there was no more but when I booked the room I booked it because it came with an extra sofa bed