Hotel was nice and the pool and hot tub too. Great outdoor space for the kids to play and run around. Wish they would have had the breakfast earlier so we could get it before heading to the airport. They did pay for a taxi to the airport for our family since the shuttle driver was off that day.
Staff was very unhelpful, rude, will not ever stay at this hotel again
Front desk person extremely rude
The room had an unexplainable odor. The toilet was wobbly, the shower faucet was not connected to the wall and the vent above the toilet was completely full of dust clumps. The towel hanger in the bathroom was coming off the wall. We had to ask for toilet paper as there was barely any on the roll that was in the bathroom. The bed was super hard and felt springs in the mattress where we had little sleep and had to be up early. The air conditioner was not attached to the wall all the way. This is in room 1216. We had better sleep and a better overall room in a Super 8 and paid way less than the $200 this hotel wanted for the poor quality room provided. Would NOT recommend!
No wi fi. And security posted in lobby which was c
Wi fi almost non existent
Long Beach overnight
Nice big room convenient to Long Beach airport and freeway. The room was quiet and the neighborhood had anything you needed for a short stay.