Bed bugs! And they were totally nonchalant about it!
Jennifer
Jennifer,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月2日
Falencia
Falencia,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月15日
Freezing cold hotel room!
The room was so cold. No matter how high we turned up the heat, it still was freezing. To the point where we couldn’t take showers. Our visit would have been so much more enjoyable if the room was actually warm enough.
LAURIE
LAURIE,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月8日
Travis
Travis,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月6日
Disappointed considering price
It was nice, but Marriott customer service was not that great with helping me get into my rewards account. And the rooms were out dated.
William
William,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月29日
The pillows were hard and didn’t sleep well at all and when I went to shower there was no body wash at all
Mindy
Mindy,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月29日
Excellent
Very nice and very helpful. Service was incredible. I will be staying there again.
RODERICK
RODERICK,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月29日
Colleen
Colleen,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
First time in Detroit. Hotel was amazing.
Scott
Scott,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月16日
Overall, the hotel is like a museum and a tribute to the prior greatness of Detroit. Older appointed rooms but our room service was fantastic. Restaurant folks were ok too. My experience with the reception, however, was like I was traveling in a third-world country. Crystal was so unfriendly, uncooperative and rude that she would certainly benefit from a customer service training! She was not helpful with my request to move to another room (which I understand if there is full occupancy) but she did not make any effort and showed no compassion or care. I left the reception desk feeling humiliated. When I was checking out (again with Crystal) I felt humiliated again by the way she handled the payment. She abused her power and took advantage of being in charge by being very rude and domineering. I am sorry to have experienced such treatment. am a Bonvoy member and I will be very careful with bonvoy bookings now. This damaged the Bonvoy brand name a lot for me. Please train your receptionists to be caring enough.
Evgenia
Evgenia,3 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月15日
Relaxing
Delmico
Delmico,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月12日
Angela
Angela,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月11日
Friendly and helpful staff and the restaurant is really good
Cameron
Cameron,1 晚旅行
Orbitz 真實旅客評語
2/10 不太好
2024年11月11日
I had to get a new room it was trash let in my room.. it was my husband 40th bday we celebrated at highland and that messed up our whole night first time at your hotel and we had the worst time..
Rashawnda
Rashawnda,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月10日
真實旅客
6 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月4日
Victoria
Victoria,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月26日
Need to update the rooms.
Kenya
Kenya,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月16日
Lovely stay
Said Amal
Said Amal,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月6日
Robert
Robert,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月3日
Cameron
Cameron,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月26日
Thomas
Thomas,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月23日
Beautiful building right next to the detroit river with dining and othrr attractions within walking distance. Fuel bar and Joe Muer are in the Ren Cen building and were delicious.