Room was great. Concierge was helpful.
The restaurant was disappointing (missed room service order, without attempt to rectify).
Flight landed around 2100, ordered room service around 2300. Waited 45 mins without delivery, called the restaurant only to be told that order wasn't processed and nothing could be done (not even a beer) because kitchen was closed.
A little disappointing considering Marriott is supposedly a premium brand.
真實旅客
5 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2022 年 11 月 13 日
喜欢它安全便利
不喜欢嘈杂人流大,wife要付费,没有早餐
lydia
lydia,1 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2025 年 9 月 3 日
Lots of aloha with the staff. My only complaint was the maid service had to be called in twice as our room did not get cleaned. Lots of action and close to everything. I will definitely stay there again and recommend it to friends.
stephenie
stephenie,12 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 9 月 2 日
Horrible stay
They charged valet parking for 2 nights even though I only had it valeted for one night. They checked us in after 4pm though we arrived at 2:30 and they were supposed to expedite our room.
Carrie
Carrie,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 1 日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 31 日
maravilhoso
hotel muito bem localizado. quarto amplo, limpo e confortável.
eduardo
eduardo,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 24 日
Eugenia
Eugenia,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 23 日
joaquin
joaquin,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 22 日
joaquin
joaquin,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 21 日
Ezon
Ezon,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 19 日
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 17 日
Katherine
Katherine,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 17 日
A huge hotel/mall conglomerate in great location.
Great location! Concierge desk really helpful for getting tickets to View and other providing information. Starbucks on premises was great.
It took us a while to figure out elevators, but once we did
we appreciated how efficient the system was.
Barbara
Barbara,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 17 日
Mark
Mark,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 17 日
Maria Elena
Maria Elena,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 16 日
Great location
Had a couple food options in hotel which were convenient but also can get out into city for whatever you want
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 15 日
ana lucia
ana lucia,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 15 日
Overall Stay
The girl at check in was not too nice. Later another girl came in, and she was super nice her name is Winnie. She was very helpful and helped us finally get our room.
The food at the restaurant was good and very convenient. The beds are kind of old and uncomfortable. The room was very clean and sharp. Our flight was cancelled and we moved to Westin Copley.
Maria Elena
Maria Elena,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 13 日
Linda
Linda,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 11 日
I have stayed at the Copley many times, but not since the lobby was renovated. The refresh looks great. If you are looking to stay in the Back Bay, this location can't be beat. You can use to 2 attached malls as shortcuts to stay out of the weather if necessary, and it connects all the way to the Hynes Convention Center.
KEVIN T
KEVIN T,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 10 日
Tristan Pennell
Tristan Pennell,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 10 日
Michael
Michael,8 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 8 日
Red Sox weekend getaway
Cold A/C and black out curtains made for a nice sleeping environment. Starbucks on premises filled our needs for coffee and snacks.