Such a special place to stay- like a warm home away from home. Welcoming and warm, clean…
Staff goes out of their way to help. Very nice rooms. Wonderful location. Only adequate…
住宿表示有確實遵守Commitment to Clean (萬豪)等清潔與消毒措施。
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
Spa 設施每日開放。18 歲以下房客禁止進入 SPA 池。
早餐每人費用約為USD40 至USD50 之間
客房提供無線上網，費用為每天 USD14.95 (價格可能會變動)
公共區域提供無線上網，費用為每天 USD14.95 (價格可能會變動)
客房可提供有線上網，費用為每天 USD14.95 (價格可能會變動)
公共區域可提供有線上網，費用為每天 USD14.95 (價格可能會變動)
18 歲以下房客禁止進入 SPA 池。
住宿確認有配合Commitment to Clean (萬豪)，加強清潔與消毒措施。
My entire stay was fabulous ! The staff is so friendly and professional!! One word that describes my room is PERFECT!!
3 晚浪漫之旅, 2019年12月30日
Hotel is nice enough, but some of the pieces in the room were a little off — bathroom light ended up going out, the holders for the blinds cords were coming out of the wall. The biggest issue I had was the smoke detector. For some reason, they placed the one in this room directly over where your heads sit in the bed. The green light casts a pretty bright light straight down (especially when all the lights are out and it was directly in my face and kept me up most of the first night I was there). I mentioned it to the front desk saying it was pretty annoying during the night and I know you can’t disconnect the smoke detector). The response was, no, there’s nothing they could do. This light isn’t a sensor or anything, it just shows the status — green if all ok. I have the same ones at home and they give off the same light — you can see the pattern on my floor at night, but it’s placed in a part of the room where the bed would never be placed. In a room that’s $1,000 a night, I’d expect a little more than ‘no, can’t do anything about it.’ Especially when I’ve said it kept me up most of the night — put a pillow over my head for some while trying to sleep. Second night we were there, I took a small piece of the label off a small bottle I had and stuck it over the light — problem solved — but still... pretty disappointing.
Michael, 3 晚旅行, 2019年12月27日
I was never given a form to sign for $300 per day for the Club Lounge like your stupid manager said on the 27th of December upon receipt of my invoice. I have no record of any form that I would have signed giving you people permission to charge me $300 PER DAY for cheap champaygne and inadequate food for that type of price. I tried to tell your manager that I had not signed any form and she did not produce one for me. She merely stated that I signed a form of which I have no record of. I was told by your manager Kamal Elmaftahi that I would have access to the club for 2 people for $300 added to my room. There was no mention that this charge would be PER DAY. I want all but $300 removed from my invoice and I have every intention of placing a formal complaint to my credit card company. I have all the e-mails from your management team to verify that there was no mention of $300 per day being charged to my room during my week long stay. You need to learn to cater to a single traveler especially older women who will end up with more money than anyone else as we will live longer. I will never ever spend another dime in this shoddy hotel. Cathy Weathers
4 晚旅行, 2019年12月23日
This was NOT the room I booked. The room looked completely different than the website description. The restroom was disgusting and the concierge was not friendly.
P, 2 晚浪漫之旅, 2019年11月01日
This is an amazing property with wonderful service from all touchpoints - the doormen, concierge, check in and room service. Rooms wonderful. Spotless and bright. Great smart tv with cable, etc. Will return time and time again. Only thing that I didn’t like was the price of the coffee in the restaurant. It’s by far THE most expensive I have had in any hotel anywhere . Seriously, we would have frequented the restaurant more if the pricing wasn’t so stratospheric. Don’t let that put you off the hotel though, it is great.
5 晚浪漫之旅, 2019年10月21日
Great place. Room was fantastic. Good service. Would stay again.
3 晚旅行, 2019年10月10日
Customer service was fantastic! Lovely view of Central Park! Close to tons of stuff (Broadway, shops, Central Park, museums)!
GS, 4 晚家庭旅遊, 2019年10月09日
The hotel is amazing, great staff and service, nice spa, beautiful rooms and views, with a private lounge that I found to be very convenient and comfortable. But what makes this a truly special hotel is the amazing location.
Dana, 4 晚商務旅行, 2019年10月03日
We frequent at the ritz in Toronto so My girlfriends and I booked the ritz Central Park for a birthday girls weekend and it was nothing short of amazing. The staff from check-in all the way to check-out was phenomenal. Cassidy set up a little birthday treat in our room for our friend and a picnic blanket for us to use for our Central Park picnic, she was so quick at replying and made our stay special. Keoni secured us a last minute reservation at Catch which truly made our trip! Sanjit checked us in at concierge and we immediately knew we were in good hands. We had such a blast and were taken care of well beyond our needs, no matter what time of day it was. I would recommend this spot to anyone!
2 晚好友同遊, 2019年09月27日
Wish I could give a good review of this place because the hotel it’s self was beautiful, but unfortunately my Louis Vuitton gift card was stolen from my wallet, which was left in my pocketbook in the room. I did not notice it was stolen until we were at the airport and I went to pay for some items at the gift shop and I noticed it was not in my wallet. My husband paid for most, if not all of the things we did during this trip so I was unaware this item was not in my wallet until then. I’m upset at myself for not using the room safe to lock up my wallet as I usually do when at a hotel. The one time I don’t my item comes up missing! This is so sad to know that you can spend over $500/ night to stay at an expensive, prestigious hotel and still be stolen from. I don’t understand how people can take from others!!! This is definitely a learning lesson for me, and to make matters worse all they did was conduct a “investigation “ and then Marriott claims called me telling me that “ it was my fault because I did not lock my items in the safe, and there is nothing they can do”. This was such a disappointing experience to know this type of thing can happen at a hotel like this. The managers at this hotel could care less about this issue, and acted like I was lying about this incident. As I was told that “ this type of thing does not usually happen here”. Well it does and it happened to me! I am contacting Louis Vuitton to see if they can cancel the gift card. Such a bummer to have such
3 晚浪漫之旅, 2019年09月12日