Customer service was great until the final day when the hair dryer stopped working. I called down at approximately 7:00am. When I told them of the issue they said the extras were locked up and they had no access for 20 to 30 min when housekeeping staff arrived. They cold have offered to go to another unoccupied room to get one for me.
Luckily I had enough time for my hair to dry naturally.
真實旅客
4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 4 日
The staff was very nice and helpful. The room was nice, beds comfy
Kimberly
Kimberly,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 3 日
William
William,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 3 日
Location close to surprise tennis courts.
Bruce Robert
Bruce Robert,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 31 日
Very clean and nice!
Cheryl
Cheryl,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 27 日
Worth the Cost
Friendly and courteous staff; clean interior and exterior; clean rooms!
Kathy
Kathy,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 27 日
Very nice hotel
It was a perfect location for my tennis team’s tournament at Surprise Tennis. Our room is spacious, clean & comfortable. Close to the elevator which I like. Everything was perfect.
Joseph
Joseph,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 26 日
Edward
Edward,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 1 月 25 日
No housekeeping 2 out of 4 days, 2 lights not working in the room. We are not big TV watchers- thats a good thing, l was able to get the TV working after 15 minutes the first night. There are no TV instructions in the room. No TV the last 3 nights.
MARC
MARC,4 晚浪漫之旅
Travelocity 真實旅客評語
10/10 好極了
2025 年 1 月 22 日
Tessa
Tessa,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 21 日
Jessica
Jessica,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 20 日
Excellent
Christine
Christine,1 晚好友同遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 1 月 13 日
NA
Adolfo
Adolfo,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 10 日
We have stayed here many times and it is always nice and a good location for us.
Robert
Robert,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 10 日
Valerie
Valerie,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 7 日
Very hospitable staff!
kevin
kevin,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 1 月 4 日
Good place to stay
It was good but they make you give a deposit of $50 dollars before you receive the key to your room and they dont give free breakfast they charge $20 plus tax for each person and on the room they charge for the 2 waters they leave on the room like $4 per bottle of water