See all properties

Sheraton Mexico City Maria Isabel Hotel

4.0 star property
Hotel with outdoor pool, near U.S. Embassy

Choose dates to view prices

Photo gallery for Sheraton Mexico City Maria Isabel Hotel

32-inch flat-screen TV with satellite channels, TV
Rooftop terrace
Outdoor pool
View from property
32-inch flat-screen TV with satellite channels, TV
In the heart of Mexico City, Sheraton Mexico City Maria Isabel Hotel offers an urban oasis with a grocery store, on-site shopping and a relaxing garden. Unwind in the sauna or steam room, indulge in a massage treatment or raise your fitness game at the 24-hour health club. The property’s helpful staff has left previous guests feeling at ease.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Electric vehicle charging point
  • Parking available
  • Airport transfer
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • 24-hour health club
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
$127 nightly
The total price is $152
Sep 27 - Sep 28
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 5 - Sep 6
Check availability for tonight Sep 5 - Sep 6

Tomorrow

Sep 6 - Sep 7
Check availability for tomorrow Sep 6 - Sep 7
Available filters for rooms
Showing 14 of 14 rooms

View all photos for Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner | Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom, Corner

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
Private bathroom
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
Private bathroom
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living area | 32-inch flat-screen TV with satellite channels, TV

Club Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
Private bathroom
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed (View)

Lounge

Deluxe Room, 1 King Bed (View)

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Tower

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Tower

9.2 out of 10
Wonderful
(28 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Tower

Deluxe Room, 1 Queen Bed, Tower | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, Tower

8.4 out of 10
Very good
(40 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Lounge

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Lounge

Deluxe Room, 1 Double Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Lounge

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds (View)

9.4 out of 10
Exceptional
(26 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Tower

Classic Room, 2 Double Beds, Tower | Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Double Beds, Tower

9.0 out of 10
Wonderful
(141 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Tower

Classic Room, 1 King Bed, Tower | Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, Tower

8.6 out of 10
Excellent
(97 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool

Galeria Plaza Reforma

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 2,899 reviews
$109 nightly
The price is $136
Sep 22 - Sep 23
Total with taxes and fees
Galeria Plaza Reforma
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500

What's nearby

  • U.S. Embassy - 2 min walk - 0.2 km
  • Angel of Independence Monument - 2 min walk - 0.2 km
  • Reforma 222 - 9 min walk - 0.8 km
  • National Museum of Anthropology - 3 min drive - 2.3 km
  • Chapultepec Castle - 6 min drive - 1.6 km

Getting around

  • Benito Juarez International Airport (MEX) - 26 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 50 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 62 min drive
  • Mexico City Buenavista Station - 12 min drive
  • Mexico City Fortuna Station - 23 min drive
  • Tultitlan Lecheria Station - 36 min drive
  • Insurgentes Station - 10 min walk
  • Sevilla Station - 13 min walk
  • Chapultepec Station - 19 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Shake Shack - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Sheraton Executive Lounge - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Prime Steak Club - ‬1 min walk

About this property

Sheraton Mexico City Maria Isabel Hotel

You'll be in a fantastic location at Sheraton Mexico City Maria Isabel Hotel, just a 5-minute walk from Paseo de la Reforma and Angel of Independence Monument. You can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials, or mani/pedis. An outdoor pool, a bar/lounge, and a 24-hour health club are other features. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Insurgentes Station is 10 minutes and Sevilla Station is 13 minutes.

At a glance

DONE

Hotel size

    • 756 rooms
    • Arranged over 22 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (1 total, up to 40 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • WiFi in public areas*
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Onsite valet parking (MXN 200 per day)
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Grocery/convenience store

What to do

  • Tennis
  • Fitness classes
  • Shopping

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Television in common areas
  • Communal living room
  • 24-hour health club
  • An outdoor pool
  • Spa services
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures.

Here's the breakdown, no surprises

Optional extras

  • WiFi is available in guestrooms for MXN 199 per night (rates may vary)
  • WiFi is available in public areas for MXN 199 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately MXN 460 for adults and MXN 230 for children
  • Airport shuttle service is offered for an extra charge of MXN 1242.00 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 2085.92 per pet, per stay, plus a one-time cleaning fee of MXN 1300

Parking

  • Valet parking costs MXN 200 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Isabel Sheraton
Maria Sheraton
Sheraton Isabel
Sheraton Isabel Maria
Sheraton Maria
Sheraton Maria Isabel Hotel
Sheraton Maria Isabel Hotel & Towers
Sheraton Maria Isabel Hotel & Towers Mexico City
Sheraton Maria Isabel Towers
Sheraton Maria Isabel Towers Mexico City
Sheraton Mexico City Maria Isabel Hotel
Sheraton Mexico City Maria Isabel
Sheraton Maria Isabel
Mexico City Sheraton
Sheraton Mexico City Maria Isabel Hotel Hotel
Sheraton Mexico City Maria Isabel Hotel Mexico City
Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City

Frequently asked questions

Does Sheraton Mexico City Maria Isabel Hotel offer free cancellation for a full refund?

Yes, Sheraton Mexico City Maria Isabel Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Mexico City Maria Isabel Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Sheraton Mexico City Maria Isabel Hotel?

Yes, pets are welcome, with a limit of 1 total and maximum weight of 40 lbs per pet. There's a charge of MXN 2085.92 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Sheraton Mexico City Maria Isabel Hotel?

Yes. Valet parking costs MXN 200 per day. Electric vehicle charging is available.

Is airport shuttle service offered by Sheraton Mexico City Maria Isabel Hotel?

Yes, an airport shuttle is available. The charge is MXN 1242.00 per vehicle one-way.

What are the check-in and check-out times at Sheraton Mexico City Maria Isabel Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out and contactless check-out are available.

What is there to do at Sheraton Mexico City Maria Isabel Hotel and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour health club and a sauna. Sheraton Mexico City Maria Isabel Hotel also has a garden.

Are there restaurants at or near Sheraton Mexico City Maria Isabel Hotel?

Yes, there's an onsite restaurant.

What's the area around Sheraton Mexico City Maria Isabel Hotel like?

Sheraton Mexico City Maria Isabel Hotel is in Reforma, a short 3-minute walk from Paseo de la Reforma and 3 minutes' walk from Angel of Independence Monument. Travelers say the local area is very safe perfect for sightseeing.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Sheraton Mexico City Maria Isabel Hotel Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Location
Service staff
Room
Breakfast
Restaurant
View
Food
Bar
Bathroom
Bed

What guests liked

  • Breakfast was consistently described as good, excellent, and wonderful with a variety of options. (20 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Super fantastic stay and great service

Super fantastic stay, delicious food with room service and great AV Tech support for the meetings we hosted at the hotel.
Kenneth, 3-night trip

10/10 Exceptional

Excellent
Alberto, 4-night trip

8/10 Very good

Great hotel and safe!

It was a great experience
Monica, 4-night trip

10/10 Exceptional

Great stay
MARIANELA, 3-night trip

10/10 Exceptional

We really enjoyed our stay and will definitely go back and recommend this hotel!
Heriberto, 3-night trip

10/10 Exceptional

very helpful and friendly staff as well as great gym with sauna and steam
Julio, 4-night trip

10/10 Exceptional

great service love staying there
Jorge, 2-night trip

10/10 Exceptional

Loved this hotel! My family and I felt safe and comfortable staying at Sheraton.
Ana, 3-night trip

10/10 Exceptional

Nice place to be.
JORGE, 3-night trip

8/10 Very good

Quiet, clean and comfortable. Will definitely stay again.
Yih, 3-night trip

10/10 Exceptional

Excellent place
Wesley, 3-night trip

6/10 Good

This hitel has seen better days. I don't planmon staying there again
Jose, 4-night trip

10/10 Exceptional

Excellent
Jesus, 1-night trip

10/10 Exceptional

I have stayed at the hotel multiple times, and I have never been disappointed.
Gregory, 2-night trip

10/10 Exceptional

Excellent customer service and care. Nice hotel in a lovely area with great food and excellent staff. We will definitely be back for our next trip.
Juan, 3-night trip

10/10 Exceptional

Great location and club rooms and lounge are good value, service in Club Lounge exceptional.
alan, 4-night trip

10/10 Exceptional

In a great location
priscilla denise, 3-night trip

8/10 Very good

Consistent with all other Sheratons around the world. Only drawback to this location is that the pool is quite small.
Colin, 4-night trip

10/10 Exceptional

Great and safe place, surrounded by great walkable restaurants.
F., 1-night trip

10/10 Exceptional

Perfect location
Javier, 3-night trip

10/10 Exceptional

Excellent service and location
Raul, 3-night trip

10/10 Exceptional

Safe quiet and clean. Nearby all major sports
Arthur, 5-night trip

10/10 Exceptional

The service was excellent
Victor, 5-night trip

10/10 Exceptional

Located next door to US Embassy, we felt area was very secure. Many dining options and sightseeing within walkable distance. Hotel staff is friendly and helpful with recommendations.
Georgina, 6-night trip

2/10 Poor

Terrible service and they would not credit me hotel points for dining. Constantly slamming doors into service area at ALL hours of the day. Old hotel. Will be lodging complaint with the hotel.
Debra, 6-night trip