Worst hotel experience. The front desk people do nothing but sit there. They scam you when you’re there once you left the hotel they hold your money and prepare another saying. Don’t ever stay there.
Xingyu
Xingyu,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023 年 4 月 15 日
Junguo
Junguo,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 7 月 25 日
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 24 日
Gabriela
Gabriela,2 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 22 日
Gray
Gray,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 22 日
Its a great place to come in for a nice weekend and enjoy san francisco.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 20 日
Only one elevator work!
Booked a quick one night stay here and I expected a better experience. With 10 floors I would expect all 4 elevators to work, but unfortunately only 1 elevator was working and only 5 people at a time which caused a long line and wait. When we got to the room it was clean and well maintained, which I love. I just wished that they’d atleast put a small table in the room for their guest to eat on. The ac was blowing very little air and the bathroom does not have a vent which can cause stuffiness. Overall, I’d stay here again if they can get the elevators to work because walking up those stairs was painful
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 20 日
Melissa
Melissa,3 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 16 日
The elevator was broken so they told us to take the stairs, only to find out that other guests were using the service elevators, and only one of those worked so the entire hotel was sharing one elevator. The room itself was below average. the pictures of the lobby are very impressive, so you can see what they invested their money in. The shower didn't drain and the soap was completely empty. the automatic lights in all the rooms were incredibly annoying and didn't work well at all. Lastly they didn't have the room that I booked available so they moved me to a cheaper one without any sort of discount or anything.
Joseph
Joseph,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 15 日
Lee
Lee,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 14 日
Minas
Minas,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 12 日
Roy
Roy,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 8 日
Jacob
Jacob,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 3 日
Mario
Mario,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 2 日
Crystal
Crystal,4 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 2 日
Don’t recommend
The bed was in the floor.. the carpet had stains .. the balcony was there but no rail so the sliding was locked.. old phone I felt like the room was like the 60’s .. was charged the deposit on 2 times for same ain’t and still has not received a refund .. evacuated at 3 am for a fire alarm twice
Dalila
Dalila,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 1 日
Tammy
Tammy,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 30 日
Comfortable and convenient. Not luxurious.
Only one functional elevator which made getting in or out at busy times a pain. At one point we were all using the service elevator. The staff was nice. Abundant carpet and wall stains detract from feeling of cleanliness. Location was great, especially for pride events and easy access to public transport.
真實旅客
10 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 28 日
I personally would not recommend this hotel for anybody they had four elevators and only one worked on one of the days we had to use the service elevator because the last working one stopped. My brother‘s room he found a used condom on the bedframe.
Phillip
Phillip,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 25 日
Sketchy & Scary
My colleague and her partner felt so threatened and unsafe at this property which looks NOTHING like the pictures, btw, that they had to cancel and stay elsewhere. They were also freaked out by the parking garage and convinced that the artwork they were picking up on our gallery's behalf would be STOLEN by morning. Sketchy. Sketchy. Sketchy !
TARA J.
TARA J.,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 23 日
jlayna
jlayna,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 22 日
It's a very nice hotel, but the age is showing in the furniture and carpet. There is a lot of space in the room.
Phillip
Phillip,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 20 日
daniel
daniel,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 17 日
Hotels.com charged me a resort fee of $70.01 in ADDITION to the $41.20/day resort fee during checkout. Hotels.com were not upfront about the total cost of this stay which is disappointing.