The garbage in the toilet fell on the ground .no clean.
JIAWEN
JIAWEN,4 晚好友同遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 9 月 2 日
Mildew smell
We were initially put in a room in building 1 which smelled like mold and mildew. Upon complaining about the strong odor we were moved to building 3 which was better. However, still a slight mildew odor. The pool is small and overcrowded. Great location across from the beach and the staff was accommodating.
Lisa
Lisa,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 31 日
It was out third time here and a great hotel but this time we paid extra for the "ocean view" room which ended up being above the pool with an obstructed ocean view. The kids and music at the pool kept us awake from 7am to 10pm and was not relaxing at all. Definitely not worth the extra money for the upgrade and had us leaving very disappointed
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 20 日
I am disappointed that my stay was not credited to my World of Hyatt account #
572948698X Stephen Calabrese
Hotels.com or Hyatt needs to correct this problem.
Stephen
Stephen,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 7 日
Michael
Michael,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 3 日
Just shy of perfect
Our room was quite comfortable it had the perfect space and furniture.
We stayed in the main building and enjoyed the charm, pool and bikes.
I typically will not stay in hotels rated good but the reviews were mixed with complimentary tones.
The hotel is just shy of being excellent. Mostly, the linens are tired and need replacing as well as more provided. The robes were both small and lacking luster, if they fit we would not have worn them. The towels were not hotel towels, including pool towels. Our room had one glass provided, I had brought my own and assumed when cleaned that would change but no other glasses were delivered. The garbage can and tissue holder were peeling plastic. One of the under side tables had a malfunction tripping light.
I would recommend the hotel and the location. Covina and Reunion Food and kitchen were great finds in a short walking distance. The hotel drinks and breakfast food were yummy.
Lisa
Lisa,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 1 日
Shelley
Shelley,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 29 日
Kelly
Kelly,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 23 日
Davon
Davon,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 3 日
Lesley
Lesley,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 28 日
Hyun
Hyun,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 18 日
Stephen
Stephen,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 17 日
Mohammad
Mohammad,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 16 日
Excellent!
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 11 日
Dudley
Dudley,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 8 日
Anna
Anna,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 6 月 6 日
We paid for one of the best rooms with a sea view and were instead provided with a TREE view- our room looked straight out into a tree right outside our room which obliterated our so-called sea view and made our room look dark and gloomy inside.
When I spoke to hotel management, they said there was nothing they could do because I had booked through Expedia !!!
This room cost us a fortune (being one of their best rooms) a night and apart from being misled in terms of what we were getting, the hotel itself is tired and run down. They provided us with the bare minimum and even the toilet paper was the lowest possible grade.
Pool area and bar felt very downmarket and depressing.
The hotel is also located in a down-market area of town.
The only redeeming quality was that some of the staff were efficient and friendly.
Otherwise I would advise you to avoid this hotel at all costs especially since they were so unwilling to help rectify things because we had booked through Expedia.
Evelyn
Evelyn,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 3 日
close to the beach
pool was crowded, many people using the pool were locals not even staying at the hotel
Timothy
Timothy,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 2 日
Julia
Julia,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 1 日
The ocean view was spectacular!! The staff were nice and professional. Beautiful area.
Tenya
Tenya,1 晚好友同遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 1 日
Was looking for a hotel with character, nice beach view, and a gym. Found this location and booked a king bed room with ocean view balcony. This was our 28th anniversary weekend so wanted to stay at a decent place.
Easy and quick check in…but was very disappointed at the room. It was tiny…you can’t even open the dresser door wide open because the door hits the bed. There was no counter space in the bathroom…and we really didn’t have a nice ocean view room like the Internet. Balcony over looks the noisy pool and to the side, you can see little bit of ocean through bunch of trees and buildings.
Paid all these extra fees for this room
And it was not worth it. View is poor…and the room was TINY. Don’t think we will stay here again in the future.
Tony
Tony,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 1 日
Disappointing Experience
I paid a premium price for a room that fell short of expectations. The room had a persistent unpleasant odor, and the lack of windows made it feel like a box. Although the staff was polite, they didn't offer a solution to the issues. Given the price, I expected better. Unfortunately, I wouldn't recommend this property to others at this rates.
Jasbir
Jasbir,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 5 月 27 日
The room was very noisy at the extreme part of the property next to some large hotel engines. Some fees appear on the bill afterwards in spite of paying with Expedia (Valet was Ok but property fee wasn’t)
Ronan
Ronan,3 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 25 日
I was housed in an annex building set away from the hotel area. This was inconvenient as a solo traveller without an car, and didn’t feel like a safe environment. Room decoration was dated.
Sarah
Sarah,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 21 日
Great hotel on the beach. Able to walk downtown or uber easily.
Hotel has huge rooms, great housekeeping but is slightly dated. Nice pool.