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Alilo by Muuk

3.0 star property
Hotel with outdoor pool, near Artisan Market of Tepoztlán

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Photo gallery for Alilo by Muuk

Outdoor pool
View from property
Romantic Room, 1 King Bed, Non Smoking | Living area | Flat-screen TV
Family Room, 2 Queen Beds, Non Smoking | 1 bedroom, in-room safe, individually decorated, individually furnished
View from property
Nestled near Piedrasanta Events Garden and El Suspiro Tepoztlan, Alilo by Muuk offers an inviting retreat. Enjoy a swim in the outdoor pool or sip on a drink at the poolside bar, then relax with breakfast or brunch at the on-site restaurant.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Electric vehicle charging point
  • Air conditioning
  • Spa
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Pool bar
  • Room service
  • Spa services
  • Massage/treatment rooms
  • Meeting rooms
  • Terrace
  • Air conditioning

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
$92 nightly
The total price is $110
Sep 25 - Sep 26
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 24 - Sep 25
Check availability for tonight Sep 24 - Sep 25

Tomorrow

Sep 25 - Sep 26
Check availability for tomorrow Sep 25 - Sep 26
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Room, 2 Queen Beds, Non Smoking

Family Room, 2 Queen Beds, Non Smoking | 1 bedroom, in-room safe, individually decorated, individually furnished

Family Room, 2 Queen Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
  • 861 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Romantic Room, 1 King Bed, Non Smoking

Romantic Room, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, individually decorated, individually furnished

Romantic Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 861 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room, 1 Double Bed

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite with Hot tub and Mountain View

Deluxe Suite with Hot tub and Mountain View | Terrace/patio

Deluxe Suite with Hot tub and Mountain View

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 807 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, individually decorated, individually furnished

Superior Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hotel Real del Valle Tepoztlan

  • Pool
  • Spa
  • Free parking
  • Free WiFi
8.0 out of 10, Very Good, 203 reviews
$78 nightly
The price is $93
Sep 28 - Sep 29
Total with taxes and fees
Hotel Real del Valle Tepoztlan
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About the neighborhood

Map
Km 15, Carr Cuernavaca-Tepoztlán, Tepoztlán, MOR, 62300

What's nearby

  • Casa Chavela - 8 min walk - 0.7 km
  • El Suspiro Tepoztlan - 18 min walk - 1.5 km
  • Experiencia Tepoztlan Language School - 4 min drive - 3.4 km
  • Artisan Market of Tepoztlán - 4 min drive - 3.1 km
  • Jardín Xolatlaco - 9 min drive - 8.7 km

Getting around

  • Benito Juarez International Airport (MEX) - 88 min drive

Restaurants

  • ‪Tepoznieves - ‬4 min drive
  • ‪El Suspiro - Centro Ecuestre - ‬17 min walk
  • ‪Margarita Concept Garden - ‬5 min drive
  • ‪TepozSpa - ‬6 min drive
  • ‪Terraza San Miguel - ‬4 min drive

About this property

Alilo by Muuk

When you stay at Alilo by Muuk, you'll be within a 10-minute drive of Tepozteco Pyramid. Guests indulge in spa services, then grab a bite to eat at the restaurant. An outdoor pool, a poolside bar, and a fitness center are other highlights.

At a glance

DONE

Hotel size

    • 19 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open Monday - Thursday (8:00 AM - 8:00 PM) and Friday - Saturday (8:00 AM - 10:00 PM)
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Guests should be aware that 2 cats reside at this property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 44 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Electric vehicle charging point on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 8:30 AM–noon on weekdays and 8:30 AM–noon on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Private picnics
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting rooms

Services

  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • 100% renewable energy
  • Double-glazed windows
  • Comprehensive recycling policy
  • Banquet hall

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms.

Dining

Onsite venue - This restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 500 for adults and MXN 300 for children

Renovations and closures

The property will be renovating from August 31 2025 to October 31 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for MXN 1261.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 750 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:30 AM to 7:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Long-term renters welcome.
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Meliar Hotel Boutique Tepoztlan
Meliar Boutique Tepoztlan
Meliar Boutique
Alilo by Muuk Hotel
Casa de los Artistas
Meliar Hotel Boutique
Alilo by Muuk Tepoztlán
Alilo by Muuk Hotel Tepoztlán

Frequently asked questions

Does Alilo by Muuk offer free cancellation for a full refund?

Yes, Alilo by Muuk does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Alilo by Muuk?

Yes, there's an outdoor pool. Guests have pool access from 8:30 AM to 7:00 PM.

Are pets allowed at Alilo by Muuk?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 44 lbs per pet. There's a charge of MXN 750 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Alilo by Muuk?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Alilo by Muuk?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Check-out time is noon.

What is there to do at Alilo by Muuk and nearby?

Alilo by Muuk has an outdoor pool, a fitness center, and spa services, as well as a picnic area and a garden.

Are there restaurants at or near Alilo by Muuk?

Yes, there's an onsite restaurant that offers Mexican cuisine.

What's the area around Alilo by Muuk like?

Alilo by Muuk is a short 9-minute walk from Casa Chavela and 16 minutes' walk from El Suspiro Tepoztlan.

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Alilo by Muuk Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Hospitality was incredible! Thanks for making us feel so comfortable!
Samantha, 4-night trip

10/10 Exceptional

Genial
JAVIER, 1-night trip

10/10 Exceptional

Excellent
Maria, 2-night trip

6/10 Good

Ok but has the potential to be much better.
Juan José, 2-night trip

8/10 Very good

I’m general the property was really good, personnel and the place makes me feel comfortable. I just want to notice about the entrance and surroundings that it was a little difficult and it was in bad conditions
Omar, 2-night trip

8/10 Very good

The WiFi in the rooms is fatal, you have to move to lobby area to get a good internet connection
Daniel, 1-night trip

8/10 Very good

Hv to say that staff was so very attentive and friendly, especially in the restaurant. However, when I asked for my upgrade, I was told that was not availability, even though the hotel occupancy was not even 50% of the total occupancy., so they dont wanted to upgrading my room. My room first day no HOT WATER, next day 3 roaches, one in my bedroom and 2 in the shower, so disgusting. Mosquito net completely damage-broken. Place is nice but I will not repeat for booking and staying there.
Aida, 2-night trip

10/10 Exceptional

My stay was great, but I have to upgrade my room. The room the hotel gave me first was tiny and with a tiny window. When I booked in Hotels.com, the hotels was described as “superior” which it didn’t have anything to be superior. The staff told me that was the lowest price room, and if I wanted better I have to pay, which I did. It was disappointing that the advertising was not accurate!
Rosa, 2-night trip

8/10 Very good

The property is a bit hidden. The surroundings of it's location can trigger a sense of an unsafe location. There were a lot of maintenance / construction going by the pool and parking lot. In times it made us feel like w le were in a property under construction rather than a property ready for us to enjoy. The room description and photos said that a sofa bed was part of the room but it wasn't. They had to bring a bed to the room. We really enjoy the massages and temazcal services. We had a good time in the pool and the food services were good enough to meet our needs when we used it. Overall I feel like it was a bit of a roller coaster with all the ups and downs, with the things we were noticing and experiencing during our visit to this property. But I think we ended up enjoying it more than disliking it. We had a good time as a family here.
Jezer, 2-night trip

8/10 Very good

Victor, 1-night trip

10/10 Exceptional

JOSE, 2-night trip

6/10 Good

FRANCISCO, 1-night trip

4/10 Fair

Daniel, 1-night trip

10/10 Exceptional

GYENGEUN, 1-night trip

10/10 Exceptional

Nos fue muy bien excelente opción y estuvimos muy bien atendidos en general
RAUL, 2-night trip

10/10 Exceptional

Padrísimo lugar

Es un lugar muy bonito, superó mis expectativas y nos atendieron de maravilla excelente para relajarte un fin de semana entre amigas
Rosa Elena, 1-night trip

10/10 Exceptional

Ricardo, 2-night trip

6/10 Good

Diana, 2-night trip

10/10 Exceptional

Daniel, 2-night trip

10/10 Exceptional

Gabriel, 2-night trip

8/10 Very good

Pablo, 2-night trip

10/10 Exceptional

oliver, 1-night trip

10/10 Exceptional

JOSSELINE GRISSEL, 1-night trip

10/10 Exceptional

Nashieli Regina, 2-night trip

10/10 Exceptional

Angel, 1-night trip