Extremely friendly staff who greets you each time they sees you. And they are very accomodating, helping me to book taxis and tuk tuk for my excursions around the area.
The rooms are big and clean, very value for money.
However, I would love to have them renting out bicycles for people to cycle out of the compound instead of just within the resort.
Yap
Yap,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年2月16日
Nice, clean and comfortable. Food was decent
Aditya
Aditya,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2023年12月23日
Excellent experience. Would love to come back
Trinanjan
Trinanjan,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2023年12月11日
VINEET
VINEET,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年3月11日
Property in great location, right on backwaters. Room was excellent and new like condition. Thoroughly enjoyed my stay.
Deepak
Deepak,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2023年2月24日
It’s unique lakefront location allowed us to access houseboats and smaller shikaras from the hotel itself. The staff (reception, restaurant, and housekeeping) were extremely helpful, courteous, and efficient. We stayed in the Premium and Elite rooms that were tastefully appointed with intricately carved wooden furniture alongside modern lighting and appliances. The property has a fabulous pool that was really popular with the guests. Breakfast and dinner buffets at the restaurant were delicious and amazing in variety. The grounds and surroundings were lush with local foliage and tropical flowering plants. A few turkeys and geese on the property were quite intriguing especially for kids. Very family friendly resort.
Samir
Samir,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2023年2月22日
Samir
Samir,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2023年2月19日
Pawel
Pawel,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2022年11月28日
Roy
Roy,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2022年8月7日
In terms of the property itself, no issues. A lovely property in a very tranquil location. However, in terms of the treatment by the staff, and facilities on offer, terrible. Little that was offered on the Expedia site was in fact available, and the excuse was that because it was low season, such things (including the spa, which was one key reason for booking here) were not available.
David
David,2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2020年3月9日
真實旅客
3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2020年2月5日
The property is beautiful. However, a lot of it is still under construction. Nowhere on the hotel's website was this indicated or in any way communicated to us. We weren't told that our suit was adjacent to one that was under construction. It wasn't a good surprise! We spent a lot of time contacting the front desk because the services that you expect to receive at any other hotel (at this price) weren't provided or things that were promised weren't delivered (toilet paper, bottled water and additional bed). Our suit wasn't cleaned the second day of our stay because the cleaning crew was too busy and they came to do so close to bedtime.
The restaurant and the staff were fabulous! Great food. I eat gluten/dairy free and they were very helpful. However, they don't serve alcoholic beverages. Again, nowhere on the hotel's website was this indicated or in any way communicated to us.
There aren't any amenities for kids here. The "playroom" has a couple of board games. Don't plan on catching an Uber from here.
If you are looking for a beautiful location with excellent customer service (until they get their act together at this one), I recommend traveling down to the The Raviz Ashtamudi instead.
Karen
Karen,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2020年1月22日
Great family holiday
Wonderful trip, great for kids and adults alike. Can include more activities that would make it amazing. Spa massages are worth a trial too.
Melvin
Melvin,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2019年11月1日
真實旅客
2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2019年4月25日
Stunning location in Alleppey
Fantastic luxurious new build hotel. Beautiful pool. Great staff and excellent value and tasty food. Wish we’d had time to stay longer. Upon our art st check in the receptionist arranged a two hour boat trip through The backwaters
Steven
Steven,1 晚浪漫之旅
Hotels.com 真實旅客評語
4/10 一般般
2019年4月18日
accueil obséquieux
petit déjeuner, les prix ne sont pas indiqués
pas d'explications précises pour les possibilités d'excursions, prix, conditions