We booked room for months,
We would like confirm the check-in details,
But GLOWL DIDN'T REPLY message in these days.
So we skyped the phone number few days ago before our trip, but there is no any English service for confirming the reservation.
Finally, we received check-in guide UNTIL THE DAY WE CHECK-IN !!!!! IT'S SO RIDICULOUS !!!!
And because of the COMPLICATED check-in process, we spent almost one hour on it.
Luckily, one lodger helped us and finally we can help others coming lodgers.
We had very bad check-in experience in GLOWL,
we just liked abandoned children before we arrived Sapporo!!!