The room was ready on time, had a nice view, and looked nice. The bed was comfortable, and there was ample lighting. The front desk staff were friendly and helpful.
However, we had to go back to the valet stand because our phone number was not entered (so we didn't receive a text to pay/pick up). When we checked in, the elevators were crowded so we had to wait a while, as did several others. The dark wall beside the toilet in our room had a noticeable amount of dirt on it.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月27日
Elisha
Elisha,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月21日
Nicole
Nicole,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月20日
Sandro
Sandro,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月20日
Not worth the price
Checkin was delayed over an hour and a half late. Hotel shares elevators another joined hotel property, so there was a constant wait for a free elevator every single time you need to use the elevator. Towels were not clean. Not the best experience.
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月19日
Clean and comfortable!
Very clean and comfortable. Eric at check-in was wonderful!
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月18日
Nice downtown location
Short stay but was pleasantly surprised with the AC property in CLT !
Scott
Scott,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月14日
Destinee
Destinee,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月14日
We had to wait 30 minutes past check-in time to get our keys because the room wasn’t ready. One of the lobby attendants was professional, but the other was not; she argued with us when we inquired about our wait time. When we finally got to our room, we found hair in the bathroom and a cracked vanity. The balcony, for which we paid extra, left our feet dirty. Overall, the value just isn’t there. We’ve stayed at other AC Marriott hotels, and this one has been the worst experience.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月22日
Billy
Billy,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月13日
Calvin
Calvin,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月7日
Enrique
Enrique,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月7日
Anthony
Anthony,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月6日
Nice modern property, insufficient lighting in the bathroom. Lots of fine dining nearby.