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Cascades Mountain Resort, Ascend Hotel Collection

3.5 star property
Family-friendly hotel with indoor pool, near Blue Ridge Mall

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cascades Mountain Resort, Ascend Hotel Collection

Interior detail
Indoor pool
Reception
Lobby
Lounge

Reviews

6.6 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Pool
  • Air conditioning
  • Free parking
  • Non-smoking
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Indoor pool and 3 spa tubs
  • Children's pool
  • Waterslide
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center
  • 3 meeting rooms
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Microwave
  • Private bathroom
  • Premium TV channels
The price is $66
includes taxes & fees
$60 per night
Dec 8 - Dec 9

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

Similar properties

Property grounds

Kanuga Inn & Lodging

Free breakfast
Pet friendly
Free parking
Free WiFi
8.8 out of 10, Excellent, (136)
The price is $144
includes taxes & fees
$129 per night
Dec 1 - Dec 2
Kanuga Inn & Lodging
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About the neighborhood

Map
201 Sugarloaf Road, Hendersonville, NC, 28792

What's nearby

  • Blue Ridge Mall - 3 min drive - 2.4 km
  • Saint Paul Mountain Vineyards - 6 min drive - 5.0 km
  • Elijah Mountain Gem Mine - 10 min drive - 9.1 km
  • Jump Off Rock - 18 min drive - 12.8 km
  • Moonshine Mountain Snow Tubing Park - 23 min drive - 15.6 km

Getting around

  • Asheville Regional Airport (AVL) - 13 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Cookout - ‬18 min walk
  • ‪Binion's Roadhouse - ‬3 min drive

About this property

Cascades Mountain Resort, Ascend Hotel Collection

Cascades Mountain Resort, Ascend Hotel Collection is a great choice for a stay in Hendersonville. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Old Orchard Tavern, which serves American cuisine and is open for dinner. A poolside bar and a children's pool are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say good things about the pool.

Languages

English, Spanish

At a glance

Hotel size

  • 100 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 4 PM; Check-in end time: 4:00 AM
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Waterslide
  • Pool gate

What to do

  • Discount at nearby fitness center
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Ski runs nearby
  • Ziplining nearby
  • Snowboarding nearby
  • Winery tours nearby

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (2100 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1960
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • An indoor pool
  • 3 spa tubs
  • Waterslide

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Portable bathtub seat
  • Grab bar in bathtub
  • Grab bar in shower
  • Accessible bathtub
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)

Special features

Dining

Old Orchard Tavern - This restaurant specializes in American cuisine and serves dinner only.

Fees & policies

Renovations and closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
  • Fitness facility
  • Spa tub

Children & extra beds

  • Rollaway beds are available for USD 10.0 per stay

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Cascades Mountain Resort Hendersonville
Cascades Mountain Resort
Cascades Mountain Hendersonville
Cascades Mountain
Cascades Mountain Resort, Ascend Hotel Collection Hotel
Cascades Mountain Resort an Ascend Hotel Collection Member
Cascades Mountain Resort, Ascend Hotel Collection Hendersonville

Frequently asked questions

Does Cascades Mountain Resort, Ascend Hotel Collection offer free cancellation for a full refund?
Yes, Cascades Mountain Resort, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Cascades Mountain Resort, Ascend Hotel Collection?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Cascades Mountain Resort, Ascend Hotel Collection?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Cascades Mountain Resort, Ascend Hotel Collection?
Yes, there's free self parking.
What are the check-in and check-out times at Cascades Mountain Resort, Ascend Hotel Collection?
Check-in start time: 4 PM; Check-in end time: 4:00 AM. Check-out time is 11 AM.
What is there to do at Cascades Mountain Resort, Ascend Hotel Collection and nearby?
During the winter, enjoy nearby recreation like snowboarding and skiing, and return when the snow melts for hiking and horseback riding. Soothe your senses in one of the 3 spa tubs or make use of other amenities, which include a waterslide and a picnic area. Cascades Mountain Resort, Ascend Hotel Collection also has a garden.
Are there restaurants at or near Cascades Mountain Resort, Ascend Hotel Collection?
Yes, Old Orchard Tavern offers American cuisine.

Reviews

6.6

Good

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Poor

Not worth it
Tub was backed up. TV had no box or remote so I couldn't watch anything. And there was no toilet paper in the room. The only positive thing was the bed was decently comfortable and looked clean.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fausto, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Rm had someone in it. Only snack machine didnt work. Staff offered tonsell me her bag of chips. Last night i was there no hot water.
Nick, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

I am sorry to say that the desk people did not have the mind to want to be service orientated. The hallways were not vaccumed. When i checked in, my room was not clean. I used the shower and several long strands of hair was in the tub. The phone did not work. The maids did not understand english.
James, 7-night trip
Verified Hotels.com guest review

2/10 Poor

Brittany, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Absolutely the worst experience I’ve ever had at a hotel
Robert, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

Jeremy, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fausto, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Terrianna, 4-night business trip
Verified Hotels.com guest review

6/10 Good

Okay
The best part about the stay was the pool with slide. The room was good but the bathroom was very small, fan didnt work so the humidity built up quickly and made a mess. It was very small, and paint coming off the walls in the bathroom. Probably from the moisture .
Michael, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

They are thieves
Matthew, 9-night trip
Verified Hotels.com guest review

2/10 Poor

Robbin, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Very disappointed
It was horrible no internet no phones hot tubs were not working. No laundry No ice Coffee maker didn’t work and no breakfast. You can tell at one time this was a wonderful hotel but it was horrible service attitudes lack of items and no willingness to lower rate even though none of this was disclosed.
Robbin, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Leandra, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Horrible time. Decent waterslide.
The first room they sent me to was already occupied. Then after getting a second room, they gave other guests key cards to my room. 2 people walked in on me getting out of the shower. In the morning i found multiple cockroaches crawling around my room. The waterslide was cool tho, hot tub was not working.
Jon, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Sandy, 1-night trip
Verified Hotels.com guest review

4/10 Fair

This hotel has really gone down bad!! I hate it because my kids love the pool and we stay here every year but we want next year if it doesn’t do some major improvements so sad
Julie, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

No thank you
This was the second worst hotel that we have ever stayed at. We had to use a real key for the room and we were told it would cost $1,000 if we lost it. We get in the room amd the carpet is coming up, the bed and couch sheets were filthy so we had to have them changed and the shower had almost 0 pressure and had no hot water. The pool was a cool idea with the water slide but it was so murcy that you couldn't see to the bottom. I would highly advise against staying here.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Zebulun, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Jonathan, 1-night trip
Verified Hotels.com guest review

2/10 Poor

HIGHLY DISAPPOINTED
To be honest, this location had none of the amenities as described. It did not have wifi, instead had random hotspots. The restaurant was shut down, and has been for quite some time. The hot tub was inoperable. The property needed to be cleaned up and have landscaping done. This use to be a really nice place to stay and visit. The quality of this location has went downhill dramatically. I definitely won't be staying at this location again, unless some big changes for the positive takes place.
Jonathan, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

No. Just... no
Upon walking in the beautiful front Fountain is broken which should have been a sign . I go to the front desk she asks for my name we get the room situated . She tells me in the short conversation we have that the owners don't have any money and that they're selling out in the middle of September . I try not to think too much of it . Maybe she's just having a bad night? We get up to the room everything seems fine the kids go to the pool . Come bedtime though , There were stains on the bedspreads that were yellow but small and the sofa bed had what looked like blood stains and urine stains. I went to the front desk and asked what could be done. When the blonde front desk lady decided to get up and quit scrolling on her phone she looked up at me, clicked her teeth and said, ver batim "ok... so. Um.... what do you want me to do about it?" I should have left then but... non refundable.... the husband was already asleep.. she told me to dig around in the drawers and try to find some sheets. I found one sheet. When I went back down to the front desk I waited no one was there to ask for extra blankets for my children. At about 7:30 a.m. I crack open one of my eyes and see two women peeking in my hotel room window. Then I hear them tap on it. I get up and go to the door and they say they didn't know anyone was in there. Turns out they were housekeepers. broken Fitness room is broken no breakfast no bar. The pool was cloudy. The only cool thing about this place was the water slide.
1-night family trip
Verified Hotels.com guest review

2/10 Poor

I was ok with knowing it had zero amenities other than a pool, but there was also no pool towels. My room key wouldnt work, after 3 times. The only upside was the afternoon shift lady was friendly. Everything and everyone else i delt with was an all around terrible experience
Steffanie, 1-night family trip
Verified Expedia guest review

4/10 Fair

no bar no breakfast no hot tubs ac really loud
alan, 1-night trip with friends
Verified Hotels.com guest review