Manzana 22 Carretera Chetumal-Pto Juare, Km 260, Kantenah, QROO, 77710
What's nearby
Cenote Azul - 6 min drive
Xpu-ha Beach - 10 min drive
Akumal Beach - 11 min drive
Yal-ku Lagoon - 13 min drive
Half Moon Bay - 20 min drive
Getting around
Tulum Intl. Airport (TQO) - 72 min drive
Cancun Intl. Airport (CUN) - 75 min drive
Cozumel Intl. Airport (CZM) - 23.1 miles/37.2 km
Restaurants
Xtra Time Sports Bar - 16 min walk
Guacamayas Bar - 18 min walk
Beach Bbq - 18 min walk
Lobby Bar White Sand - 6 min drive
La Hacienda - 16 min walk
About this property
Unico Hotel Riviera Maya - Adults Only - All Inclusive
At Unico Hotel Riviera Maya - Adults Only - All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 15-minute drive of Akumal Beach. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Serving Mexican cuisine, Cueva Siete is one of 5 restaurants and 3 poolside bars. Other highlights at this luxurious resort include 2 swim-up bars, a fitness center, and a sauna. Fellow travelers love the helpful staff and overall property condition.
All inclusive
All-inclusive room rates at Unico Hotel Riviera Maya - Adults Only - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
Activities and facilities/equipment
All non-motorized water sports are included.
Entertainment
Onsite live performances
Languages
English, Spanish
At a glance
Hotel size
448 units
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Express check-out available
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Guests traveling with a service animal must contact the property prior to arrival.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
Children (17 years old and younger) not allowed
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite valet parking
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
5 restaurants
6 bars/lounges
3 poolside bars
2 swim-up bars
Coffee shop
Private dining
24-hour room service
Snack bar/deli
What to do
On the beach
Fitness classes
Yoga classes
Pool table
Ecotours nearby
Snorkeling nearby
Working away
Business center
13 meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Beach sun loungers
Beach towels
Beach umbrellas
Golf clubs on site
Pool loungers
Romance packages
Facilities
10 buildings/towers
Built in 2016
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Library
Fitness center
Adjacent to a golf course
3 outdoor pools
Art gallery on site
Designer stores on site
Full-service spa
Golf clubhouse on site
Sauna
Steam room
Banquet hall
Accessibility
Elevator
Handrails in hallways
Handrails in stairways
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Pay movies
Home comfort
Air conditioning
Free stocked minibar
Espresso maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Turndown service
What to enjoy
Balcony or patio
Freshen up
Private bathroom
Jetted bathtub
Separate bathtub and shower
Hydromassage showerhead
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the resort's full-service spa, Unico Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Dining
Cueva Siete - This restaurant specializes in Mexican cuisine.
Mi Carisa - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Mura House - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
20.87 Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
20.87 Terrace - This restaurant specializes in international cuisine and serves breakfast, lunch, and light fare. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.
Fees & policies
Refundable deposits
Breakage deposit: USD 100 per night
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Unico Hotel Riviera Maya Solidaridad
Unico Riviera Maya Solidaridad
UNICO 20 87 Hotel Riviera Maya Adults All Inclusive Kantenah
UNICO 20 87 Riviera Maya Adults All Inclusive Kantenah
UNICO 20 87 Riviera Maya Adul
Unico Riviera Maya Inclusive
Unico Hotel Riviera Maya Adults Only
Unico Hotel Riviera Maya Adults Only All Inclusive
UNICO 20 87 Hotel Riviera Maya Adults Only All Inclusive
Unico Hotel Riviera Maya - Adults Only - All Inclusive Resort
Unico Hotel Riviera Maya - Adults Only - All Inclusive Kantenah
Frequently asked questions
Does Unico Hotel Riviera Maya - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Unico Hotel Riviera Maya - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Unico Hotel Riviera Maya - Adults Only - All Inclusive?
Yes, there are 3 outdoor pools.
Are pets allowed at Unico Hotel Riviera Maya - Adults Only - All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Unico Hotel Riviera Maya - Adults Only - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Unico Hotel Riviera Maya - Adults Only - All Inclusive?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Unico Hotel Riviera Maya - Adults Only - All Inclusive and nearby?
Have fun during the warmer months with activities nearby such as snorkeling. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Unico Hotel Riviera Maya - Adults Only - All Inclusive also has 2 swim-up bars, 3 poolside bars, and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Unico Hotel Riviera Maya - Adults Only - All Inclusive?
Yes, there are 5 onsite restaurants, featuring Mexican cuisine.
Does Unico Hotel Riviera Maya - Adults Only - All Inclusive have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Does Unico Hotel Riviera Maya - Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Unico Hotel Riviera Maya - Adults Only - All Inclusive like?
Unico Hotel Riviera Maya - Adults Only - All Inclusive is located on the waterfront.
Popular attractions include Akumal Beach, which is 11 minutes away by car.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
6/10 Good
Jan 6, 2025
Marie
Marie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 2, 2025
Verified traveler
7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 30, 2024
Christopher
Christopher, 4-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 19, 2024
Yojana
Yojana, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 13, 2024
This is my second time staying there. Riviera Maya is one of the best resorts in hospitality and service. Our personal concierge, Alejandro was the best.
Hassam
Hassam, 6-night romance trip
Verified Expedia guest review
6/10 Good
Oct 12, 2024
The property lack of maintenance is unfortunately really bad. The walls in the entire hotel need paint. Broken tiles in all hallways. The gym is clean but there are machines that have been broken for a long time like the stairs master for example. The spa had almost everything broken and deteriorated for men. Not Steam Room, No Could plunge working and the jacuzzi looks like it was never clean and tiles are coming off from underneath. Dinning is extremely limited in options. Definitely not what we expected for a 5 Star rated hotel. I am comparing it to the Atelier which is almost the same price and it is like day and night. I would never go back to this facility.
Michael
Michael, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 11, 2024
The Único Hotel property and amenities are really nice. The lobby, gym and rooms are super clean and comfortable.
Ivan M
Ivan M, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 10, 2024
It was an awesome resort.
Sartaj Singh
Sartaj Singh, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 7, 2024
The staff did whatever they could to make our stay at Unico very comfortable and pleasant. Hector helped to get our room upgraded due to a mishap with management placing us in the wrong room. He helped to organize reservations at the hotel restaurants and taxi transfers. He kept us well informed of all hotel amenities and activities.
The Caribbean ocean is clear and warm with small waves, this is where we spent most of our days. The hotel is over an hour away from the Cancun airport and set in a Jungle environment. You won't need to leave the hotel for anything.
Warren
Warren, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 4, 2024
Astrid
Astrid, 5-night trip
Verified Expedia guest review
4/10 Fair
Oct 2, 2024
FEROZE
FEROZE, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 28, 2024
kenyon
kenyon, 3-night trip
Verified Expedia guest review
8/10 Very Good
Sep 27, 2024
Raul was great taking care of any needs we had and also stopped us after my wife left her wallet to come back and get it. Staff was excellent all around.
Justin
Justin, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 19, 2024
PAENGJIK
PAENGJIK, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 15, 2024
The greeting was on point as we started our check in process... Inmediately Eduardo; our concierge explained everything to us and helped make the most out of our stay. The Resort and staff were excelent, we enjoyed our stay very much. The VIP perks are very confusing to use and misleading, besides that I would definitely visit again for the Resort it self.
Guillermo
Guillermo, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 12, 2024
My husband and I could not recommend this resort more! We absolutely loved it. Daisy, our concierge took amazing care of us and was so attentive! She made our trip that much more enjoyable. We will definitely be back! 10/10!
Sarah Elizabeth
Sarah Elizabeth, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 12, 2024
Wonderful trip
Our trip to Tulum at Unico Hotel was fantastic. It was my first time staying at an all-inclusive resort, and I was pleasantly surprised by how amazing every restaurant at Unico was. The service was excellent! The only downside was that they kept trying to sell us additional things at the hotel.
Verified traveler
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 11, 2024
Daniel
Daniel, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 9, 2024
Beautiful property, friendly staff, great food
Choices
David
David, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Sep 4, 2024
Cristina
Cristina, 5-night trip
Verified Expedia guest review
6/10 Good
Sep 1, 2024
Hamed
Hamed, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 28, 2024
Mildred
Mildred, 4-night trip
Verified Expedia guest review
6/10 Good
Aug 27, 2024
The property is great and most of the staff was 5 star. The issue for us came with the membership tour they take you on. We have Monic (spelling?) and she was rude, pushy and tried to pry into our personal spending and finances to try to make a sale. I do not lose my cool, but she was so rude when we reiterated that we do not do resort trips typically and instead travel to locations where we can immerse ourselves in the culture and she started insulting our travel preferences. She was rude and ruined what would have been a FANTASTIC stay for a large group couples trip to celebrate my birthday. I am in sales and this was an antiqued high pressure sales technique that left me wanting to just get away from her. For this reason, Unico went down in scores. Otherwise, I would give them 5 stars. The rest of their team was superb, but they need to train Monic or their entire sales team to tone it down and use updated sales techniques that focuses on experience to make the sale easy. The beach had a lot of rocks unless you walked down quite a ways to another resort's beach that had better/sandier access. The pool was great. The food was pretty good. I will mention, that almost all 7 husbands in our group ended up getting sick with diarrhea for over a month after our trip there. Doctors said it was from a bacterium that spreads in swimming pools. It was a reportable communicable disease that our doctors had to share with CDC. The property was beautiful though. So some good, some bad.