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Dreams Playa Mujeres Golf & Spa Resort - All Inclusive

4.5 star property
Luxury beachfront property with free water park, near Playa Mujeres Golf Club

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Dreams Playa Mujeres Golf & Spa Resort - All Inclusive

Outdoor wedding area
Preferred Club Family Governor Suite Ocean View - King Bed and Two Queen Beds | Premium bedding, in-room safe, desk, laptop workspace
Exterior
Exterior
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Connecting rooms available
  • Pet friendly
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 9 restaurants and 2 beach bars
  • 3 poolside bars
  • Full-service spa
  • 3 outdoor pools
  • Free water park
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Sauna

Feel at home (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
The price is NT$24,282
NT$24,282 total
includes taxes & fees
Jan 11 - Jan 12, 2025

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Junior Suite Garden View - Two Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite Garden View - Two Queen Beds

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Preferred Club Master Suite Ocean View - King Bed

Premium bedding, in-room safe, desk, laptop workspace

Preferred Club Master Suite Ocean View - King Bed

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 108 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Family Suite Ocean View

View from room

Junior Family Suite Ocean View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 112 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Junior Family Suite Garden View

Premium bedding, in-room safe, desk, laptop workspace

Junior Family Suite Garden View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 112 sq m
  • Sleeps 5
  • 2 King Beds and 1 Queen Bed

View all photos for Preferred Club Junior Suite Ocean View - King Bed

Premium bedding, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean View - King Bed

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite - King Bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite - King Bed

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Paramount Suite Ocean View - King Bed

Preferred Club Paramount Suite Ocean View - King Bed | Premium bedding, in-room safe, desk, laptop workspace

Preferred Club Paramount Suite Ocean View - King Bed

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 460 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Garden View -King Bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite Garden View -King Bed

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View - Two Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean View - Two Queen Beds

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 58 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Preferred Club Two Bedroom Villa - King Bed and Two Queen Beds

Preferred Club Two Bedroom Villa - King Bed and Two Queen Beds | Living area | 48-inch flat-screen TV with satellite channels, TV, books

Preferred Club Two Bedroom Villa - King Bed and Two Queen Beds

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 147 sq m
  • River view
  • Sleeps 8
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Preferred Club Junior Suite Swim Out Ocean View - Two Queen Beds

Preferred Club Junior Suite Swim Out Ocean View - Two Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Swim Out Ocean View - Two Queen Beds

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Preferred Club Junior Suite Ocean Front with Private Pool - Two Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean Front with Private Pool - Two Queen Beds

Highlights

Furnished balcony
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Free minibar items
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite Pool View - Two Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite Pool View - Two Queen Beds

Highlights

Furnished balcony
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Preferred Club Junior Suite Swim Out Ocean View - King Bed

Premium bedding, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Swim Out Ocean View - King Bed

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Family Governor Suite Ocean View - King Bed and Two Queen Beds

Preferred Club Family Governor Suite Ocean View - King Bed and Two Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Preferred Club Family Governor Suite Ocean View - King Bed and Two Queen Beds

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 112 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Preferred Club Junior Suite Ocean Front with Private Pool - King Bed

Premium bedding, in-room safe, desk, laptop workspace

Preferred Club Junior Suite Ocean Front with Private Pool - King Bed

Highlights

Furnished balcony
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Free minibar items
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Pool View - King Bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite Pool View - King Bed

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Partial Ocean View - Two Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite Partial Ocean View - Two Queen Beds

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 56 sq m
  • Partial ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Suite Partial Ocean View - King Bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite Partial Ocean View - King Bed

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 56 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean View - 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Preferred Club Master Suite Ocean View - 2 Queen Beds

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 108 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Suite Ocean View - King Bed

View from room

Junior Suite Ocean View - King Bed

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite - Two Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite - Two Queen Beds

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Preferred Club Master Suite Swim Out Ocean View - King Bed

Premium bedding, in-room safe, desk, laptop workspace

Preferred Club Master Suite Swim Out Ocean View - King Bed

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Free minibar items
Flat-screen TV
  • 108 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Family Suite Garden View

View from room

Junior Family Suite Garden View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 112 sq m
  • Sleeps 5
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Junior Family Suite Ocean View

View from room

Junior Family Suite Ocean View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 112 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Preferred Club Family Suite Ocean View - King Bed

Premium bedding, in-room safe, desk, laptop workspace

Preferred Club Family Suite Ocean View - King Bed

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 166 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deal of the Day

Premium bedding, in-room safe, desk, laptop workspace

Deal of the Day

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 56 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean View - Two Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite Ocean View - Two Queen Beds

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 56 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Preferred Club Master Suite Ocean Front with Private Pool - King Bed

Premium bedding, in-room safe, desk, laptop workspace

Preferred Club Master Suite Ocean Front with Private Pool - King Bed

Highlights

Furnished balcony
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Free minibar items
  • 108 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Lote RTH-7-PM-II, Lte1, Mz 1, Smz 3, Punta Sam, QROO, 77400

What's nearby

  • Playa Mujeres Golf Club - 11 min walk
  • Mujeres Beach - 19 min walk
  • Isla Mujeres Ferry Terminal - 84 min drive
  • Dolphin Discovery - 90 min drive
  • North Beach - 91 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive

Restaurants

  • ‪Isla Blanca - ‬13 min walk
  • ‪Flavors - ‬6 min drive
  • ‪Xtra Time - ‬16 min walk
  • ‪World Café - ‬1 min walk
  • ‪Don Fernando Lobby Bar - ‬19 min walk

About this property

Dreams Playa Mujeres Golf & Spa Resort - All Inclusive

Putting you within a 15-minute drive of Ultramar Ferry Puerto Juárez, Dreams Playa Mujeres Golf & Spa Resort - All Inclusive offers a private beach where you can enjoy beach umbrellas, volleyball, and sun loungers. There's plenty of fun with the 3 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in massages, facials, and aromatherapy. Serving international cuisine, World Café is one of 9 restaurants and 2 beach bars. Other highlights at this luxurious property include 3 poolside bars, a nightclub, and a free kid's club. Fellow travelers say great things about the helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Fitness facilities
Miniature golf
Volleyball
Offsite tours
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness

Entertainment

Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 502 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Free secured, uncovered onsite valet parking
    • Wheelchair-accessible van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 9 restaurants
  • 2 beach bars
  • 3 poolside bars
  • Bar/lounge
  • Swim-up bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Mini golf
  • Playground
  • Free supervised childcare/activities
  • Children's games

What to do

  • On a private beach
  • Fitness classes
  • Beach volleyball
  • Basketball
  • Mini golf
  • Concerts/live shows
  • Evening entertainment
  • Karaoke
  • Pool table
  • Free bicycles nearby
  • Hiking/biking trails nearby
  • Snorkeling nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 3 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall
  • Outdoor entertainment area

Accessibility

  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 48-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Furnished balcony
  • Separate living room

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Dreams Spa by Pevonia has massage/treatment rooms and couples treatment room(s). Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

World Café - This restaurant specializes in international cuisine.
Maris - This restaurant specializes in seafood. Open daily.
L’Etoile - This restaurant specializes in French cuisine. Open daily.
Tres Colores - This restaurant specializes in Mexican cuisine. Open daily.
Fusion Nikkei Cuisine - This restaurant specializes in Japanese cuisine. Open daily.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Pets are allowed for an extra charge of USD 65 per accommodation, per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Dreams Playa Mujeres Golf Resort Cancun
Dreams Playa Mujeres Golf Resort
Dreams Playa Mujeres Golf All Inclusive
Dreams Playa Mujeres Golf
Dreams Playa Mujeres Golf Resort All Inclusive

Frequently asked questions

Does Dreams Playa Mujeres Golf & Spa Resort - All Inclusive offer free cancellation for a full refund?
Yes, Dreams Playa Mujeres Golf & Spa Resort - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Dreams Playa Mujeres Golf & Spa Resort - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Dreams Playa Mujeres Golf & Spa Resort - All Inclusive?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 65 per accommodation, per day.
Is parking offered on site at Dreams Playa Mujeres Golf & Spa Resort - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Dreams Playa Mujeres Golf & Spa Resort - All Inclusive?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Dreams Playa Mujeres Golf & Spa Resort - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (17-min drive) and Royal Yak Casino and Sports Book (18-min drive) are both nearby.
What is there to do at Dreams Playa Mujeres Golf & Spa Resort - All Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes fitness classes, basketball, and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Dreams Playa Mujeres Golf & Spa Resort - All Inclusive also has 3 poolside bars, 2 beach bars, and a nightclub, as well as a private beach, a sauna, and a steam room.
Are there restaurants at or near Dreams Playa Mujeres Golf & Spa Resort - All Inclusive?
Yes, there are 9 onsite restaurants, featuring international cuisine.
Does Dreams Playa Mujeres Golf & Spa Resort - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Dreams Playa Mujeres Golf & Spa Resort - All Inclusive like?
Dreams Playa Mujeres Golf & Spa Resort - All Inclusive is a short 11-minute walk from Playa Mujeres Golf Club and 19 minutes' walk from Mujeres Beach.

Dreams Playa Mujeres Golf & Spa Resort - All Inclusive Reviews

Reviews

8.4

Very Good

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Barry, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place for families!
Crystal, 4-night trip
Verified Expedia guest review

6/10 Good

Estuvimos 2 días y considero que tiene muchas picinas, excelente area de niños pero el servicio del personal en general no es bueno, en todos los bares y barres te atienden de mala gana y las instalaciones me parecen bien pero algo viejas.
Jairo Raul, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Really enjoyed my time here, will be back
KELLY, 2-night trip
Verified Expedia guest review

6/10 Good

Here for a wedding with kids. It was beautiful and we had a blast! 3 stars because I was locked out of my room every night and had to walk to the front to get new keys each night.
Alexx, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful resort, not too big, not too small. Most of the staff is friendly and helpful. The buffet restaurant for dinner appeared to be understaffed with one waiter covering pretty much the whole restaurant. He forgot we asked him for drinks because he was too busy being a waiter and a bus boy. They say you don't need reservations, however, some restaurants had an hour wait. Overall I enjoyed my stay and would return.
Marianela, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Lucia V, 4-night trip
Verified Expedia guest review

4/10 Fair

Very limited options to eat during lunch. All the specialty restaurants have at least an hour wait and the staff is very unfriendly and rude at times
Alejandro, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing place
Khaled, 5-night family trip
Verified Expedia guest review

8/10 Very Good

Priya, 3-night trip
Verified Expedia guest review

2/10 Poor

I will not be returning to this property at all. We were blindsided with added cost of over $1200 upon checking after traveling all day. The front desk lady did not care one bit that Expedia did not properly charge us and now had to come up with additional cost that the hire requires per their policy. This hotel is just out for money and a poor representation of the Hyatt enterprise. I will probably be booking through Expedia anymore either.
Farhia, 5-night family trip
Verified Expedia guest review

4/10 Fair

The evening entertainment was the worst by far in comparison to 5 other all-inclusive resorts I've stayed at. Book reservation was basically impossible. The servers were great but the support staff was not helpful. Restaurants were basic and not good food.
David, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Jessica, 5-night trip
Verified Expedia guest review

4/10 Fair

The quality of the food is not that great and service! They need a good General Manager
angelica h, 3-night family trip
Verified Expedia guest review

8/10 Very Good

The property was beautiful. The food was average
Richard William, 6-night family trip
Verified Expedia guest review

8/10 Very Good

Went for a wedding, would go for another wedding, would not go for a vacation
Riley, 3-night trip with friends
Verified Expedia guest review

8/10 Very Good

Check, 7-night trip
Verified Expedia guest review

4/10 Fair

Morey, 2-night trip
Verified Expedia guest review

8/10 Very Good

Really nice area most of the staff were nice. Mainly safety issue if you have food allergies make sure to let them know. My son had a huge allergic reaction while we were staying there. The location is far from the airport and stores. Everything in the stores are really expensive, better to shop outside the resort. There was a lot of miscommunication with issues we had at Amstar and this Hyatt service to get you to buy.
Jessica, 3-night family trip
Verified Expedia guest review

6/10 Good

I expected better food quality for the price. Absurd that we were there for 4 nights and couldn’t get a hibachi table. Room service took on average 1.5 hours and for what? Mediocre food? Tacos were absolutely delicious though and the rooms were nice. Children loved the pools.
Edward, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff was 5 star from Ezekiel at the front desk to Angelica at the spa and Alejandro and perdo at the pool and Roger with the bellmen staff everyone was so pleasant.
Francheska Valerie, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Francine, 5-night trip
Verified Expedia guest review

8/10 Very Good

Property was perfect for large group. Young children and adults. Food was better then average. Staff was nice. Activities every day - afternoon and evening. Felt secure on property. Pools and beaches wonderful. Large area for children in waterpark on premises. Only complaint was difficulty getting tables for our Large group of #17 together.
Jennifer, 7-night family trip
Verified Expedia guest review

6/10 Good

I was not please with a lot of the staff. They were rude and not very helpful. I felt uncomfortable the entire vacation.
Felicia, 4-night trip
Verified Expedia guest review