Habitación cómoda espaciosa y con balcón muy bonito, la comida no muy buena he estado en otros hoteles y mucho mejor, los empleados muy amables y todos te ayudan cuando lo necesitas y
LETICIA
LETICIA,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月29日
Lucia V
Lucia V,4 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年8月25日
Very limited options to eat during lunch. All the specialty restaurants have at least an hour wait and the staff is very unfriendly and rude at times
Alejandro
Alejandro,6 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月23日
Amazing place
Khaled
Khaled,5 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年8月22日
Priya
Priya,3 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年8月19日
I will not be returning to this property at all. We were blindsided with added cost of over $1200 upon checking after traveling all day. The front desk lady did not care one bit that Expedia did not properly charge us and now had to come up with additional cost that the hire requires per their policy. This hotel is just out for money and a poor representation of the Hyatt enterprise. I will probably be booking through Expedia anymore either.
Farhia
Farhia,5 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年8月18日
The evening entertainment was the worst by far in comparison to 5 other all-inclusive resorts I've stayed at. Book reservation was basically impossible. The servers were great but the support staff was not helpful. Restaurants were basic and not good food.
David
David,3 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年8月18日
Jessica
Jessica,5 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年8月15日
The quality of the food is not that great and service!
They need a good General Manager
angelica h
angelica h,3 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年8月13日
The property was beautiful. The food was average
Richard William
Richard William,6 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月30日
Jaime
Jaime,7 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年7月15日
Went for a wedding, would go for another wedding, would not go for a vacation
Riley
Riley,3 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2024年7月7日
Check
Check,7 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年7月6日
Morey
Morey,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年7月6日
Really nice area most of the staff were nice. Mainly safety issue if you have food allergies make sure to let them know. My son had a huge allergic reaction while we were staying there. The location is far from the airport and stores. Everything in the stores are really expensive, better to shop outside the resort. There was a lot of miscommunication with issues we had at Amstar and this Hyatt service to get you to buy.
Jessica
Jessica,3 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年7月5日
Rosalinda
Rosalinda,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年6月29日
I expected better food quality for the price. Absurd that we were there for 4 nights and couldn’t get a hibachi table. Room service took on average 1.5 hours and for what? Mediocre food? Tacos were absolutely delicious though and the rooms were nice. Children loved the pools.
Edward
Edward,4 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年6月26日
Me gustó en general todo, excepto, muchos mosquitos algunas veces y en el restaurante de carnes, el mesero que llevaba la carne a picar nos saltó y no ofreció un corte a lo que le comenté que nos había saltado y se comportó bastante grosero
arcangel
arcangel,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年6月26日
The staff was 5 star from Ezekiel at the front desk to Angelica at the spa and Alejandro and perdo at the pool and Roger with the bellmen staff everyone was so pleasant.
Francheska Valerie
Francheska Valerie,2 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年6月21日
No es el mejor hotel en Cancun
No debería ser Dreams, es un hotel más en Cancun, alimentos limitados calidad estándar, no tienen suficientes toallas en albercas, servicio no excepcional, pésimo entretenimiento, muy por debajo de la expectativo de un Dreams
Guillermo
Guillermo,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年6月18日
Francine
Francine,5 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年6月11日
Property was perfect for large group. Young children and adults. Food was better then average. Staff was nice. Activities every day - afternoon and evening. Felt secure on property. Pools and beaches wonderful. Large area for children in waterpark on premises. Only complaint was difficulty getting tables for our Large group of #17 together.
Jennifer
Jennifer,7 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年6月6日
I was not please with a lot of the staff. They were rude and not very helpful. I felt uncomfortable the entire vacation.