8/10 Very Good
Oct 21, 2024
The stay was enjoyable overall, good food and nice place, clean kids area, very beautiful surroundings.
However, we had a few issues. Our room was full of insects. Very huge bugs which are spread around the whole area where the hotel is located were constantly appearing in the room.
The water in the pool could be warmer, especially for the kids area.
The hair dryer was not functioning, so we had to pick up a replacement in the reception. I would expect a room service for this at least.
Some minor things which were not expected in hotel in the 4*category and could be improved.
Otherwise, we are satisfied with the stay.
Verified traveler
1-night family trip
Verified Hotels.com guest review