service was poor, No internet, bad hotel with little service
RICHARD ALEXANDER
RICHARD ALEXANDER,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月19日
Richard
Richard,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月13日
Jon
Jon,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年9月3日
Beautiful on the outside, faulty towers on the inside. Stayed in a "Deluxe" double room was missing a quarter of the light bulbs in the bathroom and bedroom, had some bizarre light/sky light thing hanging above the door as you enter, there was dust literally stuck up the walls it's no wonder the extraction fan in the bathroom was clogged with dust. Pool wasn't working, should have said in the app as was a main reason for booking this location. Regretted paying the £15 ish for each breakfast on the first day, as you would be better just going to a local supermarket for a better fry up unless you like your scrambled egg like you like your soup, same consistency. Would attach pics but the app isn't letting me.
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年8月19日
Ewa
Ewa,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年8月4日
Very Very tired
Very Very tired hotel. Room was extremely hot windows and the bathroom floor seemed to have under floor heating which could not be switch off - bathroom was obviously added at a later date and I suspect the excessive heat in August was coming from hot water pipes running under the floor. broken Window - tiny twin room bathroom was so small the sink was actually in the bedroom - just very very quiet and tired. Pool out of action - lift our of action - full price charged ! Will have to have a refurb or they won't be there for long
Joanna
Joanna,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月4日
Hotel seemed tired and in need of complete facelift
The staff were great but under a lot of pressure as there were too few of them. Good food served in restaurant though service pretty slow
Location states hotel near lyndhurst thou it was several miles away and closer to carnal. Outside area was not given much attention as glasses and debris remained not cleared away.
Nicholas
Nicholas,2 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年7月28日
Wouldn’t return.
Not a great stay. No one on reception to check in. Staff at breakfast were rude, unhelpful and inattentive. Room was boiling. We were provided with two fans and one didn’t work.
Abby
Abby,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年7月28日
Trip to New Forest
Amazing location and venue lovely gardens and period furnishings
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年7月23日
Nice location but very poor wifi
Nice location, but the lack of wifi on top of a poor 4g/5g signal was disappointing. I'd expect decent wifi when the area is known for poor signal. I had work to do from my room, and without wifi, this was impossible. It was also disappointing that the sah window in my room was screwed shut.
Kerry
Kerry,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月15日
Charming hotel in the New Forest
Charming older hotel in the New Forest. This is more like an old Bed and Breakfast. The grounds are beautiful and food is good. Run by a small staff who work very hard to make your stay wonderful.
Perri
Perri,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年7月14日
Perfect location for Paultons park.
alan
alan,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月12日
Tracey
Tracey,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月11日
Mitchell
Mitchell,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年6月21日
Wedding reception - avoid !
Treated as second class guests due to a wedding reception. Hotel was chronically short of staff - suspect majority of staff were absolutely exhausted and completely fed up with their plight
Martin
Martin,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年6月18日
Wendy
Wendy,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年6月5日
Beautiful hotel but needs wider evening menu.
Lovely hotel with great staff. Would like to see a great range of food on the menu and more regular servicing of the number of towels in the pool.
Timothy
Timothy,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年6月3日
Aygun
Aygun,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年6月3日
This time, I returned back to Southampton as a guest this time since I moved out. It’s the only place for sure I’d stay to reminisce about all the good memories and experiences. I recommend Bartley Lodge wholeheartedly! Many thanks and see you again!
Aygun
Aygun,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年5月30日
I booked this hotel for the night before my little boys birthday as we was heading to Paultons park the next day so decided to give them a treat the night before rather than booking a cheaper option. When we arrived it all seemed very lovely and headed up to the room to drop our bags before going for a drink and to have some food. On first look to room looked fine. When we got to the bar there was no one around to serve. A sign told us to ask as reception if no one was around however there was no one at reception either. Once someone finally did arrive there were rude and very short with me when asking about what wines and beers they have. I felt as if I was getting on his nerves. There was also no option for any food even though there was bar menus. We got talking to another family that were staying and they said the same about the waiting times which on a summer’s warm evening isn’t very good. We headed up to the room to order a pizza from an outside venue as the children were hungry. I then decided to have a shower. The bathroom smelt of damp and mould and I soon realised what the cause was. A bath mat that had been aloud to become mouldy this had clearly been left time and time again to get in such a state. I called down to reception to have them change it as the shower was to slippy and dangerous to use without but after waiting for 5/7 minutes with no answer I gave up. The bed was comfy. The breakfast was poor eggs were made to order but inedible & the buffet was cold
Olivia
Olivia,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年5月26日
The facility looked impressive and pretty but the closer one looked, the more it was clear that it wasn‘t all in the best shape. I was certain that I booked my stay including breakfast but they charged us again at check out. Additionally, i received an online bill before check out that an open payment of 12,95(or similar) was open for the breakfast but at checkout they charged us double that price. All in all it left an bitter aftertaste with me even though the area around the hotel was gorgeous.
Nathalie
Nathalie,1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年5月19日
Great stay & conveniently close to the theme park!
We had a great stay at Bartley Lodge after visiting Peppa Pig world inside Paultons Park
Family of four: two adults and two kids age 3 and 7 - both autistic so they are loud and a bit restless waiting, but we felt welcome and comfortable during our stay. The lady managing the dining room brought them colours and books for the table to play with as the conservatory had less WiFi signal for watching cartoons.
Great breakfast options really filling and fresh including the usual familiar cereal and toast and juice
The room was comfortable, with enough space for all of us. The children were provided with fold out mini-beds that were made up with bedding. They slept comfortably. Our bed was comfortable and cosy
The bathroom had a bath with a shower over the top. Soap and shower gel provided with big thick towels. The only thing missing was a wash cloth but we made do
We were quite warm in the night but we did not want to leave the window open while we slept incase the children tried to climb through (traditional lift-up window).
The grounds were beautiful and we had short walk around in the morning to say hi to the sheep and cows roaming the fields which was a lovely touch
Overall it was a lovely stay and we would come again and recommend it to friends and family wanting to stay in the area.
Lorrell
Lorrell,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年5月19日
This hotel has a beautiful location . The room was lovely and very clean. Staff were fabulous in particular the receptionist. The only down fall was the waiting time for food in the restaurant, the food itself was lovely . Would also be nice if there was a separate dining area for families , as felt a little under pressure when dining with kids
Amy
Amy,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年5月16日
Hotel was lovely. The grounds was beautiful and there were animals close by that were walking around. Breakfast was very nice and the swimming pool too. Lovely view from our bedroom window and clean comfortable room.