Located near a train station, Hotel Excel Okayama is a great choice for a stay in Okayama. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 2 restaurants. Fellow travelers say good things about the overall property condition.
Languages
English, Japanese
At a glance
Hotel size
89 rooms
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Uncovered onsite self parking (JPY 850 per night; includes in/out privileges)
Offsite parking nearby (JPY 850 per night; reservations required)
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
2 restaurants
Room service (limited hours)
Traveling with children
Children stay free (see details)
Playground
Babysitting (surcharge)
Working away
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Free bicycle rentals
Facilities
Full-service spa
Banquet hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Pay movies
Home comfort
Air conditioning
Electric kettle
Slippers
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
More
Daily housekeeping
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 880 per person
Children & extra beds
Babysitting is available for an extra charge
Parking
Uncovered self parking costs JPY 850 per night with in/out privileges
Parking is available nearby and costs JPY 850 per night (1640 ft away)
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Also known as
Excel Okayama
Hotel Excel Okayama
Hotel Excel
Hotel Excel Okayama Hotel
Hotel Excel Okayama Okayama
Hotel Excel Okayama Hotel Okayama
Frequently asked questions
Does Hotel Excel Okayama offer free cancellation for a full refund?
Yes, Hotel Excel Okayama does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Excel Okayama?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Excel Okayama?
Yes. Self parking costs JPY 850 per night.
What are the check-in and check-out times at Hotel Excel Okayama?
Check-in start time: 2 PM; Check-in end time: 5:30 AM. Check-out time is noon.
What is there to do at Hotel Excel Okayama and nearby?
Have fun during the warmer months with activities such as cycling. Hotel Excel Okayama also has a spa.
Are there restaurants at or near Hotel Excel Okayama?
Yes, there are 2 onsite restaurants.
Does Hotel Excel Okayama have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hotel Excel Okayama like?
Hotel Excel Okayama is a short 1-minute walk from Orient Museum and 7 minutes' walk from Okayama Castle.
Hotel Excel Okayama Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very Good
Jun 24, 2020
Perfect for visiting Okayama Korakuen and Castle.
Excellent location, right next to the river, not far from the castle and Okayama Korakuen. Lovely views of the castle and the river. The room (904) was spacious, but it looked twice as big as all the other rooms on the floor according to the floor guide.
Nathan
Nathan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 24, 2020
The views from room 1002 are spectacular, and even better, you can open the window for fresh air.
The small double room is cozy, but it perfectly adequate for a few nights stay.
About 15min walk from JR Okayama, 5 minutes to the castle, and just a little further to the gardens, the hotel is in a lovely location.
Claire
Claire, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 10, 2020
Around 5 minutes by tram from JR Okayama station, also it's a walkable distance. Staff were great. Room was clean. Didn't use any facility so couldn't comment on it. Some restaurants inside the hotel and they looked good too.
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 10, 2020
Verified traveler
2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 7, 2020
Verified traveler
4-night trip
Verified Expedia guest review
8/10 Very Good
Dec 19, 2019
I arrived early at 10.30a.m. so while the check-in procedures have been completed, I could only get a room after check-in time. We went out to explore, thinking that we would retrieve them in the evening. However, to our pleasant surprise, the staff had already sent our luggage to our room. I had a room facing Okayama Castle too. This hotel is really near to Korakuen and Okayama Castle. However, it is quite a distance from JR station. There is a tram station near the hotel but it is still troublesome when you have your big luggage.
Verified traveler
2-night family trip
Verified Expedia guest review
8/10 Very Good
Nov 8, 2019
Hotel is very well located, and room had a nice view of an adjacent river and part beyond. Rooms are a bit dated, and could use some upgrades.
P Steven
P Steven, 2-night trip
Verified Hotels.com guest review
6/10 Good
Nov 6, 2019
Not the best location.
Leslie
Leslie, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jul 22, 2019
Very good place
Clean and neat. The big massage chair in the room was unexpected but we did not use it.
Verified traveler
2-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Jun 5, 2019
Verified traveler
3-night trip
Verified Expedia guest review
8/10 Very Good
May 21, 2019
Good Location. Close to Castle and Korakuen Garden. Can walk 5-10 min.
Verified traveler
1-night family trip
Verified Expedia guest review
8/10 Very Good
Feb 16, 2019
Relaxing trip
Single room was good size for a Japanese hotel. Area was quiet. Convenient street car. Great shopping nearby and restaurants.
Theresa
Theresa, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 13, 2018
Very good, staff nice, hotel is good
LOH YEE
LOH YEE, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 7, 2018
Cost friendly hotel room
Room was ready for check-in an hour earlier than the official time so I was happy. While the hotel is well situated for the gardens and the castle there is not much else around. Hotel was also one of the older hotels I had stayed in and the room felt dated. Good for the price.
Graeme
Graeme, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 3, 2018
Great location for the garden - short walk
Great breakfast with lots of variety. Room adequate but would have been better without massage chair which took up most of the floor space. Nice view of Okayama Castle from our bedroom window.
Morag
Morag, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 19, 2018
Close to garden & castle. Plenty of choice at breakfast. Really enjoyed our stay.
Verified traveler
3-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 18, 2018
Good stay
Hotel might be about 20 minute walk from the station but it is close to the park and the museums. The train stop is near by, just 100 yen will take you to the Okayama Station in no time. Breakfast choice is good, much better than those offered by hotels in similar grade. It would be nice to replace the dated shower head, then I could have a more enjoyable shower.
Betty
Betty, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 7, 2018
Good location to take JR train, if you are using Kansas Hiroshima pass , you could take the Hiroshima loop bus foc
Loke
Loke, 1-night trip
Verified Expedia guest review
6/10 Good
Oct 23, 2018
Hotel is very near to Korakuen Garden and Okayama Castle. Convenient to reach hotel from Okayama Station by the tram just 3 stops away.
Hotel is old but room is still clean with aged furniture. Basic amenities, with a small jug kettle enough to make Japanese tea.
Breakfast is a good spread of Japanese food.
Katrina
Katrina, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 31, 2018
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 27, 2018
Perfect place for sightseeing and shopping!!
Nice and helpful staff!! Very convenient place for sightseeing and transportation to other cities. Very reasonable price !!
Verified traveler
16-night trip
Verified Expedia guest review
10/10 Exceptional
May 23, 2018
Quite happy with the hotel. It has a self-service laundry - a real plus for travelers. The staff were very nice and gave me good recommendations for restaurants. It's in a very central spot, great for sights and for getting around the city. The breakfast buffet was extensive and a real value. Would very much recommend the place.
RC
RC, 2-night trip
Verified Orbitz guest review
10/10 Exceptional
Jan 3, 2018
Great hotel for Okayama castle view
Very good staff service, We leave our luggages before check in because we arrive hotel too early, but after we go back to the room. Our luggages were bring to the room already !! Fast and stable wifi in room. I love breakfast here because of plenty of choice. Room was so clean and good amentities even face foam. We got the great Castle view from our room even economy room !!! Great and perfect hotel.
Almond
Almond , 2-night trip
Verified Expedia guest review
8/10 Very Good
Jul 1, 2017
overall okay. a bit walk from okayama station but there are bus stop and tram about 2 minutes walk from the hotel.
Verified traveler
1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jun 19, 2017
Good hotel, shame about the town
excellent location by tram stop from station, and near castle and gardens. Pleasant, helpful staff, good café/restaurant. on the negative side - canal and river walks unattractive with no flowers, and this area of city a bit run down, poor shops.