The Chateau Spa & Wellness Resort

Luxury hotel in Bukit Tinggi with 5 restaurants and spa

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Where to?

Dates

December 2025

4

January 2026

Exterior - The Chateau Spa & Wellness Resort (Bukit Tinggi)

Indoor wedding - The Chateau Spa & Wellness Resort (Bukit Tinggi)

Couples treatment rooms, sauna, hot tub, steam room, body treatments - The Chateau Spa & Wellness Resort (Bukit Tinggi)

Escape to The Chateau Spa & Wellness Resort, a luxurious retreat in the mountains. Unwind with a Swedish massage or poolside dining at one of 5 on-site restaurants, while kids enjoy the children's pool and arcade/game room. With free in-room WiFi, car rentals on site and an outdoor pool surrounded by sun loungers and umbrellas.

Wonderful

Popular amenities

Airport transfer
Pool
Bar
Spa
24/7 front desk
Free parking

Main amenities (12)

Daily housekeeping
5 restaurants and bar/lounge
Full-service spa
Outdoor pool
Free area shuttle
Fitness center
Sauna
Steam room
Children's pool
24-hour room service
2 coffee shops/cafes
Massage/treatment rooms

For families (6)

Children's pool
Playground on site
Premium TV channels
Garden
Terrace
Daily housekeeping

$103 nightly

Dec 14 - Dec 15

Total with taxes and fees

Why we love this property

Mountain spa escape

A full-service spa offers aromatherapy, body treatments, and couples rooms. Pilates classes and a fitness room invigorate. Garden strolls follow sauna sessions.

Mountain luxury escape

Marvel at breathtaking mountain vistas from this luxury hotel. Wander through the garden or dine poolside for a truly scenic experience.

Lavish sleep experience

Wrapped in bathrobes, guests drift into dreams on premium bedding chosen from a pillow menu. Blackout drapes ensure slumber isn't interrupted.

Room options

Check availability for these dates

Tonight

Dec 4 - Dec 5

Tomorrow

Dec 5 - Dec 6

All rooms

1 bed

2 beds

3+ beds

Showing 22 of 22 rooms

Premium bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room

Very good

Highlights

Soundproofed

Air conditioning

Smart TV

Pillow menu

Blackout drapes/curtains

Premium bedding

Ceiling fan

Hair dryer

269 sq ft
Resort view
Sleeps 2
1 King Bed OR 2 Twin Beds

Premier Room

Highlights

Soundproofed

Air conditioning

Smart TV

Pillow menu

Blackout drapes/curtains

Premium bedding

Ceiling fan

Private bathroom

377 sq ft
Hill view
Sleeps 3
1 King Bed OR 2 Twin Beds

Suite, 1 Bedroom

Highlights

Soundproofed

Air conditioning

Smart TV

Pillow menu

Blackout drapes/curtains

Ceiling fan

Separate bedroom

Premium bedding

646 sq ft
1 bedroom
Hill view
Sleeps 2
1 King Bed

Suite, 2 Bedrooms

Highlights

Soundproofed

Air conditioning

Smart TV

Pillow menu

Blackout drapes/curtains

Ceiling fan

2 bedrooms

Premium bedding

1453 sq ft
2 bedrooms
Hill view
Sleeps 4
1 King Bed and 2 Twin Beds

Suite, 3 Bedrooms

Exceptional

Highlights

Soundproofed

Air conditioning

Smart TV

Pillow menu

Blackout drapes/curtains

Ceiling fan

3 bedrooms

Premium bedding

1668 sq ft
3 bedrooms
Hill view
Sleeps 8
2 King Beds and 2 Twin Beds

Deluxe Twin Room

Sleeps 2

Deluxe King Room

Sleeps 2

Premier King Room

Sleeps 2

Premier Twin Room

Sleeps 2

Noble King Suite

Sleeps 2

Noble Twin Suite

Sleeps 2

Family Room

Sleeps 4

Family Suite, 2 Bedrooms

Exceptional

Highlights

Soundproofed

Air conditioning

Smart TV

Pillow menu

Blackout drapes/curtains

Ceiling fan

2 bedrooms

Premium bedding

904 sq ft
2 bedrooms
Hill view
Sleeps 4
1 King Bed and 2 Twin Beds

Deluxe Room

Sleeps 2

Premier Room

Sleeps 2

Two Bedroom Suite Non smoking

Sleeps 4

Three Bedroom Suite Non Smoking

Sleeps 6

Noble Suite

Sleeps 2

Premier King Room

Sleeps 2

Deluxe King Room

Sleeps 2

Jacuzzi Suite

Sleeps 2

One Bedroom Suite

Sleeps 2

Similar properties

Pool
Spa
Airport transfer
Free parking

$55 nightly

Dec 8 - Dec 9

Total with taxes and fees

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About the neighborhood

Km 48 Persimpangan Bertingkat, Lebuhraya Karak, Bukit Tinggi, Pahang, 28750

What's nearby

La Santé Spa - 5 min walk - 0.5 km
Berjaya Hills Botanical Garden - 4 min drive - 1.9 km
Genting SkyWorlds Theme Park - 42 min drive - 33.2 km
KLCC Park - 53 min drive - 52.4 km
Petronas Twin Towers - 54 min drive - 52.8 km

Getting around

Subang (SZB-Sultan Abdul Aziz Shah) - 65 min drive
Kuantan (KUA-Sultan Haji Ahmad Shah) - 145 min drive
Kuala Lumpur Gombak Station - 43 min drive
Batu Caves Station - 44 min drive
Kuala Lumpur Taman Wahyu Komuter Station - 45 min drive
Free area shuttle
Airport shuttle (surcharge)

Restaurants

‪Noodle Bar - ‬57 min drive
‪Pot Luck - ‬57 min drive
‪Starbucks - ‬10 min walk
‪Le Poulet Roti - ‬9 min walk
‪Mushroom Farm Restaurant (香菇園海鮮飯店) - ‬58 min drive

About this property

The Chateau Spa & Wellness Resort

The Chateau Spa & Wellness Resort is a great choice for a stay in Bukit Tinggi. You can visit the spa to be pampered with Swedish massages, body wraps, or aromatherapy, and La Vie, one of 5 restaurants, serves breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a fitness center are other highlights at this luxurious hotel.

At a glance

Hotel size

- 150 rooms
- Arranged over 7 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: midnight
- Express check-in available
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- No cribs (infant beds)

Pets

- No pets or service animals allowed

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free onsite self parking
- Free onsite valet parking
- Wheelchair-accessible parking on site
- Height restrictions apply for onsite parking

Transfers

- Airport shuttle*

Offsite

- Free area shuttle

Other information

- Designated smoking areas

Property amenities

Food and drink

5 restaurants
2 coffee shops
Bar/lounge
24-hour room service
Snack bar/deli

Traveling with children

Children's pool
Free local shuttle
Playground
Toys

What to do

Fitness classes
Pilates classes
Yoga classes
Pool table
Bicycle rentals nearby
Golfing nearby

Working away

Business center
Meeting rooms
Conference center

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car rental
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Pool umbrellas

Facilities

2 buildings/towers
Built in 2011
Safe-deposit box at front desk
Garden
Terrace
Piano
Fitness center
An outdoor pool
Arcade/game room
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall

Accessibility

Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking

Room amenities

Be entertained

Smart television
Premium cable channels

Home comfort

Air conditioning (climate-controlled)
Ceiling fan
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board

Sleep well

Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Premium bedding

Freshen up

Free toiletries
Hair dryer
Towels
Toilet paper

Stay connected

Desk
Free WiFi
Phone

Food and drink

Free bottled water

More

Daily housekeeping
In-room safe

Special features

Spa

La Sante has 12 treatment rooms including rooms for couples. Services include Swedish massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

La Vie - This poolside restaurant serves breakfast, lunch, and dinner. Reservations are required.

La Assiette - This fine-dining restaurant serves dinner only. Reservations are required.

Belle Vue - This café serves brunch only. Reservations are required.

Le Rouge - Onsite pub. Guests can enjoy drinks at the bar.

Salon Cigar Lounge - Onsite bistro.

Fees & policies

Optional extras

Airport shuttle service is offered for an extra charge

Parking

Parking height restrictions apply

Pool, spa, & gym (if applicable)

Pool access available from 7:30 AM to 9:00 PM
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property accepts major credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Union Pay, Eurocard

Cashless transactions are available.

Also known as

Chateau Organic Spa

Chateau Spa Organic

Chateau Spa Organic Bukit Tinggi

Chateau Spa Organic Hotel

Chateau Spa Organic Hotel Bukit Tinggi

The Chateau Spa & Organic Wellness Hotel Bentong District

The Chateau Spa & Organic Wellness Resort Malaysia/Bukit Tinggi

The Chateau Spa And Organic Wellness Resort

Chateau Spa Organic Wellness Resort Bukit Tinggi

Chateau Spa Organic Wellness Resort

Chateau Spa Organic Wellness Bukit Tinggi

Chateau Spa Organic Wellness

The Chateau Spa Organic

The Chateau Spa Organic Wellness Resort

Frequently asked questions

Does The Chateau Spa & Wellness Resort offer free cancellation for a full refund?

Yes, The Chateau Spa & Wellness Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Chateau Spa & Wellness Resort?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:30 AM to 9:00 PM.

Are pets allowed at The Chateau Spa & Wellness Resort?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Chateau Spa & Wellness Resort?

Yes, there's free self and valet parking.

Is airport shuttle service offered by The Chateau Spa & Wellness Resort?

Yes, an airport shuttle is available.

What are the check-in and check-out times at The Chateau Spa & Wellness Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in is available.

Is there an onsite casino at The Chateau Spa & Wellness Resort?

No, this hotel doesn't have a casino, but Genting SkyCasino (3.3 mi) and Genting Casino (3.5 mi) are both nearby.

What is there to do at The Chateau Spa & Wellness Resort and nearby?

Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Chateau Spa & Wellness Resort also has a sauna and a steam room, as well as an arcade and a garden.

Are there restaurants at or near The Chateau Spa & Wellness Resort?

Yes, there are 5 onsite restaurants, featuring poolside dining.

What's the area around The Chateau Spa & Wellness Resort like?

The Chateau Spa & Wellness Resort is located a short 6-minute walk from La Santé Spa.

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The Chateau Spa & Wellness Resort Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Location

9.6

Staff & service

8.6

Eco-friendliness

9.2

Property conditions & facilities

Popular mentions

Water

Toilet

Service staff

Room

10/10 Exceptional

Jul 25, 2025

Lovely stay, excellent service

We had a very comfortable stay and the staff went out of their way to help us and ensure a pleasant stay.

Pete, 2-night trip

10/10 Exceptional

Oct 20, 2025

Relaxing stay

Relaxing stay. Room is spacious and beautiful. Staffs are very kind, helpful and friendly. Lyana and her team tried her best to provide the best service to us. They listen and take feedback positively and respond promptly. They deserve very high praise for that.

Muhammad Imran, 2-night trip

10/10 Exceptional

Nov 4, 2025

Staff. Most of them put on smiling face, quick to respond to inquiries and request.

Helen May Eng, 2-night trip

10/10 Exceptional

May 12, 2025

Sublime retreat and short distance getaway from KL

Great stay, nice food, friendly staff, shout out to Mark, the Guest Relations Manager who helped us catering to our needs. Serene environment within a short drive from KL.

Koh, 1-night trip

10/10 Exceptional

Dec 15, 2024

Jus amazing

Never knew Malaysia had such a wonderful hotel and one word WOW , we truly love the hotel and rooms are very big

sandi, 2-night trip

10/10 Exceptional

Jun 7, 2023

Nice to relax

terence, 1-night trip

10/10 Exceptional

Aug 28, 2023

Hope they continue maintaining the place

Kala, 1-night trip

10/10 Exceptional

Nov 25, 2022

Good property,suggest to all

Mohd azlin, 2-night trip

8/10 Very good

Dec 22, 2024

Amazing stay. However the hotel is almost outdated even though is very comfortable. Staff were great except the newer staff which is foreign staff. Hardly understand Bahasa and limited English. Came during weekend and school holiday. Its very crowded but the staff managed patrons professionally. I might return again maybe during non peak with less crowd.

Muhammad Faiz, 1-night trip

10/10 Exceptional

Jul 23, 2022

The staff here is very polite and helpful. The surrounding is lack of activities and close too early.

Peng Chon, 1-night trip

6/10 Good

May 5, 2023

No water is delivered in toilet, shower poolside.

Katsushi, 2-night trip

10/10 Exceptional

Jun 16, 2024

This hotel has been my regular place for myself and my family to relax whenever we make a trip for Genting Highlands. Their services and attitude has always been one of the best experience. They are very willing to accommodate to your needs. But sadly the dining options is very limited and I’d love to have the cigar lounge back. Although not many will be going but I do think having that as an option will be fantastic. Also I do hope that the wild monkeys are plan to be dealt with as they impose danger to young kids or infant. As they are not friendly and may intrude your rooms to take whatever they want to. But the place is just a perfect place. I’d love to get back there when Theo presidential suite is ready.

Yong Ting Mark, 5-night trip

6/10 Good

Nov 26, 2023

The room design was poor and maintenance was significantly lacking. Basic maintenance had not been done.

Mark, 5-night trip

10/10 Exceptional

Dec 8, 2014

An outstanding and unexpected find

We were looking for something in the area, and most places listed were like those in the overly commercialised and hyped Genting Highlands resort. But The Chateau was something in another league - for those who want the scenery and the serentiy that you would hope to find in the mountains, well away from the crowds and casinos. I have only positive things to say about The Chateau. The hotel was finely created and maintained. Every finishing touch was tasteful, and everything worked and delivered as it should, and so did the staff - everyone was polite and helpful. We also felt very safe at all times. All food and drink served here was organic and delicious - from the welcome drink, through afternoon tea, to the buffet breakfast served to your table. At this time of year, there were few other guests, and so we found it a little too quiet for dinner and drinks - so we took a pleasant stroll to the nearby French Village for some light entertainment in the evening, enjoying the starry skies on the way.

4/10 Fair

Apr 25, 2023

Specifically booked the Jacuzzi suite to enjoy the Jacuzzi but the Jacuzzi is not well maintained. Can’t even use the jacuzzi for more than 10 minutes and we had to manually add the water from the toilet due to the water flow is not strong enough because there is leakage in the Jacuzzi. The duty manager did not offer anything for future trip or solution to compensate the bad experience.

Kar Wein, 1-night trip

10/10 Exceptional

Jan 22, 2025

아름다운풍경 신선한공기 친절한 직원들

??, 14-night trip

10/10 Exceptional

Jan 1, 2025

휴식 최고의 호텔

모든 분들이 친절하게 잘 대해주셨고 룸상태와 식당도 최고였습니다. 수영장과 휴게시설도 좋아 편안한 휴식을 원하신 분들에게 최고의 호텔입니다.

unchul, 1-night trip

4/10 Fair

Jun 5, 2023

Très très vieu Hotel, le personnel ne parle pas très bien anglais!!! L’attente au restaurant est immense, énorme malgré le faite qu’il n y a pas grand monde ! Vraiment je vous déconseille cet endroit !

Bernard, 2-night trip

10/10 Exceptional

Apr 11, 2022

Great Resort Hotel with great management!

The Chateau is such an exceptional resort with European style. Most importantly, if you'd like to escape from the noise and pollution, the Chateau is obviously your choice! I love the location of the Hotel which's at the top of Berjaya Hill - a place with trees and birds. You won't find any industrial or commercial amenities - and you'll relax as much as you can! But please be aware of the monkeys which might appear anywhere in the Hotel. They're friendly, I suppose. Meanwhile, the staff are very professional and respond to your enquiry as fast as they can. Mr. Nizram, the duty manager is very experienced who has spent more than 20 years in the industry, who will help you for anything. Also, we booked 2-bedrooms suite which's very cozy. I love the bed which's thick and comfortable for you to sleep, and the shower of the washroom has strong water power. The spa has not yet fully opened, so I only had massage there with my wife, which's quite nice. Finally, the restaurant serves great in-room dinning with steak, burgers and other Malaysian-style food. The breakfast would make you full. However, due to the location, you won't find any convenient store nearby and other restaurants. So, if you want to have dynamic nightlife, the Hotel won't be suitable for you. By the way, it's approachable to the Japanese village and French village which're nice-decorated and friendly to the tourists. I suggest you spend at least three to four days for enjoying the slow life!

2-night trip

6/10 Good

Mar 28, 2022

Great service from the staffs but building is quite old, complained on the the drainage but they said couldnt be repaired. Toilet was literally flooded when we bathed. The sink had drainage oriblem as well, water couldnt flow.

Thioh, 1-night trip

2/10 Poor

Jan 10, 2022

This is my 3rd time staying at the resort. Comparing to the earlier stay, this time is the worst stay experience. I requested for extra mineral water from the concierge and no water was sent to our room. Besides, i also waited my luggage to be sent to my room for an hour after check in. I do hope to see improvement in the customer service in future.

KAI THONG, 2-night trip

8/10 Very good

Nov 6, 2021

Highly recommended

NIN, 1-night trip

8/10 Very good

Oct 25, 2021

Good SOP, clean

Nice, very clean to maintain SOP. Just that room abit small at this price level. But facilities still nice and less crowd

Loy, 1-night trip

10/10 Exceptional

Jan 4, 2021

Very nice and pleasing stay. Very clean

The stay at Chateau Spa is really nice. The welcome and check-in process was excellent. The service provided by the concierge, spa personnel and the gym facilities were good! Spa service was excellent, we enjoyed it and it is very professionally done and clean. Overall we were very happy - cleanliness is also good and the hotel facilities were in good condition. Only one area is lacking and needs lots of improvements - the food and beverage at the restaurant (only one is open for dinner) is not good. The food taste poorly and the portion is miserable. Buffet breakfast on second day was bad - had to ask for the bread, pancake, butter to be refilled - the tray was empty. As there is not much of venue for eating in Bukit Tinggi, it is important for chateau to provide good quality food.