the room is nice, quite clean. The Chinese restaurant serves nice dinner too. However, breakfast served in the Western restaurant doesn't look hygienic enough.
真實旅客
Expedia 真實旅客評語
4/10 一般般
2013年1月1日
離景點甚遠,附近沒有購物地方。
我們住豪華房清潔及空間還可以,但服務則甚差,check - in 及 check -out 用了45分鐘,職員不熟悉運作,要不斷問senior 。信用卡過數機壞。煩擾!
sm lai
Hotels.com 真實旅客評語
10/10 好極了
2017年2月1日
C’est un bon hotel, ils changes les serviettes brosse a dent a chaque jour. Les bouteilles d’eau sont gratuit.
真實旅客
Expedia 真實旅客評語
6/10 不錯哦
2016年1月22日
Nice staff, subpar facilities
The staff was friendly and polite; however, the room was not the cleanest nor the most comfortable. The carpet was pretty stained up and the bathroom only had 1/4 a roll of toliet paper. The toliet paper, I might add, was not refilled so we were on our own for that. The restaurants and breakfast were pretty bad as well. The hotel is no more than a 2.5-3 star
jesse
Expedia 真實旅客評語
2/10 不太好
2015年7月30日
Try to avoid this hotel. It is not more than 2 stars
The hotel looks great outside.
But: Everything worked bad. The service was horrible.. The check in delay almost 50 minutes.
Omar C
Hotels.com 真實旅客評語
6/10 不錯哦
2015年6月8日
3 km away from airport
Too crowed on weekends, you see only Chinese. Only one guy speaks english. The smell of the bathroom in my room was bad. Price a little high for what you get.
Rosaura
Hotels.com 真實旅客評語
8/10 非常好
2015年4月16日
Convenient & clean & relatively new
Traveling in 3 person, request for an extra bed with breakfast, room size is good enough for that, roof to floor window is nice, overlooking Tianmen mountain. Located at the roundabout with one road lead to airport, one lead to the cablecar station & train station nearby & the other go to the city/walking street. Breakfast is Chinese food mostly, with some Korean dishes which is ok with me. Overall, value for the money
Max
Expedia 真實旅客評語
10/10 好極了
2014年11月7日
Ett hotell som levererar!
Detta hotell var över förväntningarna! Kan verkligen rekommendera det till alla!
Cool lobby och fräscha rum!
Plus och minus:
+ Stora rymliga rum
+ Bra personal som kan engelska
+ Nära till bergen
+ En hel våning med bara massa karaoke rum som man kan hyra. Ingår även dricka!
+ Fräscht!
-Food court, känns tattigt då allt annat är så fint. Har inga västerländska alternativ heller.
- Frukosten var ingen höjdare, maten hade ganska låg standard. Men KFC och Mc donalds fanns som tur var!
Kommer jag någonsin dit igen kommer jag välja detta hotell igen!
Kristian
Hotels.com 真實旅客評語
2/10 不太好
2014年10月21日
Only for the brave
Do not stay unless you either speak Chinese or have your guide to hand. As the only restaurant does not have a menu but relies upon you choosing the food from counter and them telling them how you would like it cooked (the food was very good and great value)
The breakfast room, I can only described as madness, we gave up.
The bed was like sleeping on the floor
jeremy
Hotels.com 真實旅客評語
6/10 不錯哦
2014年10月12日
공항에서 택시타고 5분안에 도착
위치는 공항과 가깝고, 천문산 케이블웨이와도 가까움, 그러나 친절한 느낌을 전혀 받지 못함..그냥 그랬음.
真實旅客
Hotels.com 真實旅客評語
4/10 一般般
2014年7月22日
Shabby
Not for foreign travelers. The front desk still uses fax for reservations and hadn't received our booking because their business desk was closed for two days due to a holiday weekend closure. It took an hour for us to convince them we would not use our credit card to make a 'deposit' so we could use the rooms. The toilet in one room reeked of an awful smell. The furniture is worn out and stained. The breakfast only has eggs and toast as options for foreign travelers and the 'gourmet' restaurant is a misnomer. This is a 3 star property at best.
Barbara
Expedia 真實旅客評語
4/10 一般般
2014年6月19日
Un peu décevant
Cet hôtel se trouve à 3 km de l'aéroport et 1 km du téléphérique qui monte vers le temple de Tianmen, mais deux heures de routes de la célèbre fôret d'Avatar. Cependant le personnel parle peu ou pas anglais ce qui nous a un peu surpris pour une hôtel "international" et la moquette de la chambre était parsemée de brûlure de cigarettes. Sinon la chambre est maintenue propre.
Nicolas D.
Hotels.com 真實旅客評語
6/10 不錯哦
2013年10月10日
Most likely "best" city Hotel in Zhangjiajie
The hotel has obviously seen better times in the past - needs renovation works in many areas. The front desk personal and staff in the restaurants are incapable to speak one single word English. The so called "international" restaurant is normally closed/lights out; only if foreigners are coming they prepare some desks. The "international" menue is an illusion, most meals from the card are not available, what is available is made from a cook who never has learned to prepare international food.
In our visit the hotel was mainly filled with bus package tour tourist of lowest thinkable educational level, the hotel staff has hard times to clean the breakfast room afterwards.....we were the only foreigners in this hotel at that time. The hotel has no pool. The city center of Zhangjiajie is only a 300 m foot walk away but in preparation for to be demolished completely; the old quarters are with faceless appearance and not worth to be visited.
As well the rope way (cable car) base station for Tianmen Mountains is only in a foot walk distance from the hotel, early appearance there is required, later in the morning waiting time can be > 3 hours......
The hotel has a small shop inside with partly interesting stuff. The hotel has a nice view either to the river or even better to the Tianmen mountain side, but in our visit the whole time thick smog filled the valley with very short range of visibility.
Especially the twin bed standard rooms are very complete and spacious, recommenda
H
Expedia 真實旅客評語
8/10 非常好
2013年9月24日
Tal
Hotels.com 真實旅客評語
8/10 非常好
2013年9月13日
Nice hotel close to Tienmen Shan.
The receptionists are friendly and helpful but a bit slow during check in. We booked online for one night but decided to stay on for another night. Overall, a nice hotel.
Foo
Expedia 真實旅客評語
6/10 不錯哦
2013年4月14日
Hotel Mis-management
Hotel is overcrowded, especially for breakfast. Stayed for 6 nights, and had 5 disappointing breakfast.Tables were dirty, and the restaurant is like a mad house during early peak.
Had not have new disposable sleepers for 6 nights. Carpets were dirty. In my opinion, business too good, that they had neglected basic care of hotel guest.
But I got a good driver from the hotel that we booked for our whole trip.
真實旅客
Expedia 真實旅客評語
8/10 非常好
2013年1月17日
Recomment this hotel
KYB
Hotels.com 真實旅客評語
8/10 非常好
2012年11月22日
Nice hotel
Great place to rest after a day of exploring Zhangjiajie!
真實旅客
Expedia 真實旅客評語
8/10 非常好
2012年11月20日
I would recommend, but...
No English staff at night...only few during the day. I had the feeling that staff at the reception was serving the Chinese customers instead of the Foreigners, even if they were first in line...very disappointing. They did not took my Credit Card (Master Card) for my room deposit, I had to give them cash (RMB).
Airport is only 2 kms from airport, taxi will try to rip you off. We bartered and got it for 30 yuan. The town is fairly small and right at the base of the mountain. Please visit the mountain and night play. Sensational....... One of Chinas BEST attractions. We walked from motel to cable car. You can see it from motel window. Wait at cablecar counter a local will sell you mountain tickets,insurance,night show for 410 yuan.per person. Hint....get there before 11a.m as afternoon crowds are hectic.Cablecar is out of this world. Night show is world class, taxi driver ill take you there and back for 50 yuan. Mountain cablecar ride is safe but not for faint hearted. At mountain top another chairlift to temple. Chairlift cost 40 yuan return, well worth it the temple has 5 temples. stunning...Take the cablecar back down halfway and a free bus will take you to heavens gate. Bus ride is breathtaking. Heavens gate to me was better than the great wall......Chinas hidden secret. Walking access is quite easy. We had pram and still ok. Left pram at mountain top office. Motel is excellent. Breakfast good......The highlight is the hotels evening food street. Eat like a king for very cheap, Free wifi in lobby lounge. Rooms are huge. Also has small milkbar seven eleven in lobby.The hotel has embodied what a tourist hotel should be. We will go back again and spend much longer. Loved it.