Elevators not working. Payment receipt refused by front desk staff. Breakfast was poor quality and cost $19 for a very poor quality buffet. There was only one option and any accommodations were rejected. Lobby bathroom stall out of order. Noisy patrons could be heard in suites and sleeping clients were awoken. Rooms were not cleaned daily and for $200 per night for a small unit is unacceptable.
Ruth
Ruth,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月13日
It's an ok hotel. Very expensive price for one night.
Anne
Anne,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月9日
Boze
Boze,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月8日
The outside of the property was overgrown with weeds. There was no inside access to the stairs from the main level.
Timothy
Timothy,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月7日
This used to be our favorite hotel in the area but over the years we have noticed that the facility is starting to show its age and condition and is now about average.
Andrew
Andrew,2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年10月6日
Why is only one elevator working. We had to wait ages on Saturday and Sunday morning for the one elevator. I would have used the stairs, however I have to use a walker. The coffee is horrible, in room and at the lobby. The staff were wonderful and very pleasant to deal with.
Elizabeth
Elizabeth,2 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2024年9月30日
One of two elevators was out of service
Access to the stairs was via a service hallway and outside and the front desk staff had to open the door. Very weird!!
All staff was kind and helpful. Good fried eggs at breakfast ($20 buffet).
Wifi not functional
Would not recommend, especially at $200 a night.
David
David,1 晚商務旅行
Expedia 真實旅客評語
4/10 一般般
2024年9月30日
Rooms were satisfactory. The tv was very poor (in order to watch tv we had to get up and adjust the screen multiple times to get rid of the lines through the tv and to restore the sound). The water pressure in the shower was very poor and if someone in another room flushed or turned their water on, our water pressure would drop even more to a dribble and went freezing cold. Not an enjoyable shower by any means.
When mentioned to hotel clerk she apologized profusely and wrote our concerns down but informed us because we booked through a third party (hotels.com) they were unable to give us a refund and suggestes we reach out to the third party application. We are ih the process of doing this.
Serena
Serena,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月29日
I booked the king suite and we had flies all over the room along with bugs. Elevator was not working. The wedding block is more expensive than Expedia so won’t recommend them using as any blocks.
ABHISHEK
ABHISHEK,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年9月28日
We stayed at this property for a wedding. Our room had a terrible odour. Other family members in rooms on our floor had the same odour in their rooms. We notified a staff member but he claimed he could not smell it. There was also only one small elevator working as the other was out of service. We had long wait times to access the elevator and were told we could not use the stairs as the doors were locked. Room service also does not clean the rooms daily. We stayed two nights and never had our room cleaned. Overall this hotel was not worth the amount we paid. Very disappointed.
Asia
Asia,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年9月28日
Only one elevator other broken and swimming closed
Anne
Anne,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月24日
Frequently stay at this hotel and always pleased with clean rooms and bathroom, unfortunately this stay was unpleasant, stayed in room 312 which is very run down with a very poor bathroom.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月21日
Robin
Robin,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月9日
Mary Ann
Mary Ann,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年9月8日
The staff was very nice! There was only one ice machine that worked, one of the elevators was very loud and annoying! Our shower head was spraying all over the place! We came here for a wedding and all did go well overall.
DAVID
DAVID,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月7日
Great staff at the desk. Helpful and polite. Very nice experience
Dan
Dan,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年9月7日
Pool was out of service, continental breakfast $20 per person extra
Andy
Andy,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年9月5日
Pool was closed. Breakfast offering was not optimal. Room was average.