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The Pacific Sutera Hotel

5.0 star property
Luxury resort with full-service spa, connected to the convention center, near Sutera Harbour

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Photo gallery for The Pacific Sutera Hotel

3 outdoor pools, pool umbrellas, sun loungers
Property video
Exterior
1 bedroom, memory foam beds, minibar, in-room safe
Beach/ocean view
Located near Imago Shopping Mall, The Pacific Sutera Hotel offers a luxurious retreat with 27 holes of golf and a marina. Treat yourself to spa treatments like massages and manicures at Body Senses By Mandara, or enjoy activities such as racquetball/squash and volleyball. Stay connected with in-room WiFi, unwind by the poolside bar or visit the grocery/convenience store.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Free parking
  • Spa
  • Gym
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Marina
  • Golf course
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • Free shopping center shuttle
  • 3 indoor and 3 outdoor tennis courts
  • Fitness center
  • Sauna
  • Beach umbrellas

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on site
  • Rollaway/extra beds
The current price is NT$3,118
NT$3,468 total
includes taxes & fees
Nov 6 - Nov 7

Why we love this property

Beach paradise awaits
This resort sits on a private white sand beach along the boardwalk. Beach umbrellas and towels make for a perfect day by the marina.
Spa relaxation retreat
A full-service spa offers aromatherapy, facials, and soothing massages. Guests discover yoga classes and a sauna after exploring the state park surroundings.
Scenic state park escape
Stone pathways wind through lush gardens at this luxury resort. Guests explore the private beach, marina, and boardwalk in this state park paradise.

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Junior Suite

1 bedroom, memory foam beds, minibar, in-room safe

Junior Suite

  • Sleeps 2

View all photos for Family Room

1 bedroom, memory foam beds, minibar, in-room safe

Family Room

  • Sleeps 2

View all photos for Deluxe King

1 bedroom, memory foam beds, minibar, in-room safe

Deluxe King

Highlights

Air conditioning
LCD TV
Separate bedroom
Memory foam bed
Separate bathtub and shower
Rainfall showerhead
Bidet
Bathrobes
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Sea View King

Deluxe Sea View King | 1 bedroom, memory foam beds, minibar, in-room safe

Deluxe Sea View King

Highlights

Air conditioning
LCD TV
Separate bedroom
Memory foam bed
Separate bathtub and shower
Rainfall showerhead
Bidet
Bathrobes
  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Pacific Junior Suite

1 bedroom, memory foam beds, minibar, in-room safe

Pacific Junior Suite

Highlights

Separate sitting area
Air conditioning
Club Lounge
LCD TV
Memory foam bed
Separate bedroom
Bathrobes
Rainfall showerhead
  • 75 sq m
  • 1 bedroom
  • Golf view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Pacific Executive Suite

Pacific Executive Suite | 1 bedroom, memory foam beds, minibar, in-room safe

Pacific Executive Suite

Highlights

Separate sitting area
Air conditioning
Club Lounge
LCD TV
Memory foam bed
Separate bedroom
Bathrobes
Rainfall showerhead
  • 105 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Twin

Deluxe Twin | 1 bedroom, memory foam beds, minibar, in-room safe

Deluxe Twin

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Memory foam bed
Rainfall showerhead
Bathrobes
Bidet
Deep soaking bathtub
  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Sea View King

Room amenity

Premium Sea View King

Highlights

Air conditioning
LCD TV
Separate bedroom
Memory foam bed
Separate bathtub and shower
Rainfall showerhead
Bidet
Bathrobes
  • 31 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, memory foam beds, minibar, in-room safe

Family Room

Highlights

Air conditioning
LCD TV
Memory foam bed
Separate bedroom
Bathrobes
Rainfall showerhead
Private bathroom
Hair dryer
  • 67 sq m
  • 1 bedroom
  • Golf view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe King Room

1 bedroom, memory foam beds, minibar, in-room safe

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Sea View King Room

1 bedroom, memory foam beds, minibar, in-room safe

Deluxe Sea View King Room

  • Sleeps 2

View all photos for Premium King Room

1 bedroom, memory foam beds, minibar, in-room safe

Premium King Room

  • Sleeps 2

View all photos for Premium Sea View King Room

1 bedroom, memory foam beds, minibar, in-room safe

Premium Sea View King Room

  • Sleeps 2

View all photos for Executive Suite

1 bedroom, memory foam beds, minibar, in-room safe

Executive Suite

  • Sleeps 2

View all photos for Premium King

1 bedroom, memory foam beds, minibar, in-room safe

Premium King

Highlights

Balcony
Air conditioning
LCD TV
Separate bedroom
Memory foam bed
Separate bathtub and shower
Rainfall showerhead
Bidet
  • 33 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Sea View

Deluxe Sea View | 1 bedroom, memory foam beds, minibar, in-room safe

Deluxe Sea View

Highlights

Air conditioning
LCD TV
Separate bedroom
Memory foam bed
Separate bathtub and shower
Rainfall showerhead
Bidet
Bathrobes
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Twin

1 bedroom, memory foam beds, minibar, in-room safe

Premium Twin

Highlights

Air conditioning
LCD TV
Separate bedroom
Memory foam bed
Separate bathtub and shower
Rainfall showerhead
Bidet
Bathrobes
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Sea View Twin

Premium Sea View Twin | 1 bedroom, memory foam beds, minibar, in-room safe

Premium Sea View Twin

Highlights

Air conditioning
LCD TV
Separate bedroom
Memory foam bed
Separate bathtub and shower
Rainfall showerhead
Bidet
Bathrobes
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room

1 bedroom, memory foam beds, minibar, in-room safe

Deluxe Twin Room

  • Sleeps 2

View all photos for Deluxe Sea View Twin Room

1 bedroom, memory foam beds, minibar, in-room safe

Deluxe Sea View Twin Room

  • Sleeps 2

View all photos for Premium Twin Room

1 bedroom, memory foam beds, minibar, in-room safe

Premium Twin Room

  • Sleeps 2

View all photos for Premium Sea View Twin Room

1 bedroom, memory foam beds, minibar, in-room safe

Premium Sea View Twin Room

  • Sleeps 2

View all photos for Pacific Deluxe King Room + Sutera Mantanani Deluxe Room

1 bedroom, memory foam beds, minibar, in-room safe

Pacific Deluxe King Room + Sutera Mantanani Deluxe Room

  • Sleeps 2

View all photos for Pacific Deluxe King Room + Sutera Mantanani Premium Chalet With Sea View

1 bedroom, memory foam beds, minibar, in-room safe

Pacific Deluxe King Room + Sutera Mantanani Premium Chalet With Sea View

  • Sleeps 2

View all photos for Pacific Deluxe King Room With Sea View + Sutera Mantanani Deluxe Room

1 bedroom, memory foam beds, minibar, in-room safe

Pacific Deluxe King Room With Sea View + Sutera Mantanani Deluxe Room

  • Sleeps 2

View all photos for Pacific Deluxe King Room With Sea View + Sutera Mantanani Premium Chalet With Sea View

1 bedroom, memory foam beds, minibar, in-room safe

Pacific Deluxe King Room With Sea View + Sutera Mantanani Premium Chalet With Sea View

  • Sleeps 2

View all photos for Pacific Deluxe King Room + Sutera Mantanani Premium Chalet

1 bedroom, memory foam beds, minibar, in-room safe

Pacific Deluxe King Room + Sutera Mantanani Premium Chalet

  • Sleeps 2

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includes taxes & fees
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About the neighborhood

Map
1 Sutera Harbour Boulevard, Sutera Harbour, Kota Kinabalu, Sabah, 88100

What's nearby

  • Sutera Harbour - 3 min walk - 0.3 km
  • Imago Shopping Mall - 14 min walk - 1.2 km
  • Centre Point - 4 min drive - 2.9 km
  • Gaya Street Sunday Market - 5 min drive - 3.9 km
  • Jesselton Point Ferry Terminal - 5 min drive - 4.6 km

Getting around

  • Kota Kinabalu Intl. Airport (BKI) - 12 min drive
  • Tanjung Aru Station - 3 min drive
  • Putatan Station - 14 min drive
  • Kawang Station - 24 min drive
  • Free shopping center shuttle

Restaurants

  • ‪Restoran Grill Fish - ‬7 min walk
  • ‪D' Lengkuas - ‬16 min walk
  • ‪Grace Point (Food Court) - ‬13 min walk
  • ‪Sutera Harbour Resort - ‬2 min walk
  • ‪Grill Fish - ‬13 min walk

About this property

The Pacific Sutera Hotel

The Pacific Sutera Hotel puts you just a 5-minute drive from Imago Shopping Mall and features a golf course and a marina. You can visit the spa to be pampered with massages, facials, or aromatherapy. Other highlights at this luxurious resort include 3 outdoor pools, a poolside bar, and a fitness center. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 500 units
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in a Malaysian Residents room type must present valid ID at check-in. The property reserves the right to amend the rate if valid proof is not provided.
    • All guests, including children, are required to present a valid government-issued ID card at check-in. Valid passport is accepted.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
    • Supervised childcare*
    • Children's club*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Offsite

    • Free shopping center shuttle
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • Poolside bar
  • Swim-up bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Waterslide
  • Playground
  • Supervised childcare (surcharge)
  • Grocery/convenience store

What to do

  • On a private beach
  • Tennis lessons
  • Fitness classes
  • Yoga classes
  • Racquetball/squash
  • Volleyball
  • Golf lessons
  • Golfing
  • Pool table
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1999
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Golf course on site
  • Golf driving range on site
  • 3 outdoor pools
  • Arcade/game room
  • Full-service spa
  • 3 indoor tennis courts
  • Marina
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Waterslide
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 8
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 12
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Magnifying mirror
  • Grab bar near toilet
  • Toilet grab bar height (inches): 12
  • Phone accessibility kit
  • Well-lit path to entrance

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Memory foam mattress
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Body Senses By Mandara has massage/treatment rooms. Services include facials and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 80 for adults and MYR 40 for children
  • Late check-in between noon and 6:00 PM can be arranged for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for MYR 180.0 per night
  • Children's club access is available for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Pacific Sutera
Pacific Sutera
Pacific Sutera Hotel
Pacific Sutera Hotel Kota Kinabalu
Pacific Sutera Kota Kinabalu
Sutera Hotel
Sutera Pacific
Sutera Pacific Hotel
The Pacific Sutera Resort
The Pacific Sutera Hotel Resort
The Pacific Sutera Hotel Kota Kinabalu
The Pacific Sutera Hotel Resort Kota Kinabalu

Frequently asked questions

Does The Pacific Sutera Hotel offer free cancellation for a full refund?

Yes, The Pacific Sutera Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Pacific Sutera Hotel?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at The Pacific Sutera Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Pacific Sutera Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at The Pacific Sutera Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at The Pacific Sutera Hotel and nearby?

Tee off at the onsite golf course, and improve your game on the tennis courts. Additional recreation onsite includes fitness classes, racquetball/squash, and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. The Pacific Sutera Hotel also has a private beach, a waterslide, and a sauna, as well as a fitness center, an arcade, and a garden.

Does The Pacific Sutera Hotel have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around The Pacific Sutera Hotel like?

The Pacific Sutera Hotel is located on the boardwalk/promenade in Downtown Kota Kinabalu, a short 17-minute walk from Imago Shopping Mall and 5 minutes' walk from Sutera Harbour.

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