The wrong telephone number and incomplete address was shown on the hotels.com website. After chatting with an AI bot I found the correct number to call and was able to talk to the host. They explained that important messages/information sent to the customers often dont get received.
The accomodation in itself was in a prime location. Fairly easy to park the car in the close area although this cost quite a lot of money. The toilet door wouldnt close properly and the drain in the kitchen sink leaked a lot. There was a lot of noise throughtout the night but this was to be expected being in the middle of town :)